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  5. Reviews of Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Reviews of Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9137 Cross Park Drive, Knoxville, TN 37923, United States of America

#70 of 103 hotels in Knoxville

Guests' Choice

Review Score

Based on 1881 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    6.9

  • Staff

    8.1

  • Value for money

    7.4

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Powdered eggs?!! Yuck!

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Nice enough for a quick business trip.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    The person who checked me in only authorized my key card for one day. So upon returning after a long day with my hands full I had to trudge downstairs to find out why I could not enter my room. The pool area floats could have been a less worn and maybe different sizes. I was surprised that the towels in the pool area were not washed the whole time I was there. On Sunday morning I went to the desk to let the attendant know there were only two towels left. He was busy on his phone and didn't do anything about it. When I checked out I mentioned it and he put his phone down long enough to say that housekeeping would take care of that when they came in. He said there is probably some extra in the closet. I suggested he check and put them out for the guests wanting to use the pool.

    I loved having an indoor pool to exercise in before and after my class.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Overall worked for us.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with King Bed - Accessible - Non - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Fridge had to be exchanged, washing machine and dryer hadn’t worked for months, only one ice maker in 3 worked and only one lift operational.

    Pool temp was the best

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool was closed No drapes to block out daylight

    Clean, comfortable , staff was super friendly Breakfast included with stay

    Stayed in March 2024

  • Reviewed: April 15, 2024

    6.0
    Would not return
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tired. No phone in our room. At check in the young lady either had poor training or did not care. Set in a commercial area, the hotel had no signage at the road to tell us where to enter. The hotel is not visible from the road

    Clean

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    The staff was excellent and made me feel welcome.
    • Solo traveler
    • King Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Housekeeping staff would holler at each other very early while cleaning rooms

    Location location location

    Stayed in February 2024

  • Reviewed: April 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room did not have working aircondition

    Location

    Stayed in April 2024

  • Reviewed: March 24, 2024

    6.0
    We had a great time and a great day on our vacation
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Needed more parking spaces

    Great location, clean

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Ice machines out of order

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Good and not so good
    • Couple
    • One-Bedroom Suite with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was too small. The vanity needs to meet the walls so items don't fall off as I move things around. The bathroom floor was sticky. 😬. The cloth chair had visible water marks and a stain right where your patootie would be. The seating area was very cold and requires a shade on the walls other than white to make it more comfortable. I called for a wake up call. No answer the first time after ringing 20 times. My second call was answered within 10 rings, i heard a voice. It took him 2 times before I understood his accent that he was saying something like "Country Inn....". I asked for a 5:30 wake-up time, however, after 5:45 the next morning that call had not arrived so I took the phone off the cradle. My partner said the breakfast offerings were very good. Bacon, sausage and eggs were good, and the waffle was thick and delicious. Online reservation said I'd pay for the room upon arrival, however, found my room was paid for upon arrival. Overall, would stay here again.

    The bed and pillows

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet was lifting on the floor we were on. It was hard to roll the suitcase. Pretty minor

    Location, places clean & comfortable

    Stayed in March 2024

  • Reviewed: February 29, 2024

    7.0
    Could be better
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The sheets had a stain, I asked for a new set and changed it myself, housekeeper was not available. The pool was not operational, again. Parking lot was small.

    The larger room was nice. The breakfast was good. The room had a microwave and fridge. No bugs.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    6.0
    .et needs
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Selection

    Ok

    Stayed in February 2024

  • Reviewed: February 2, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was too soft. Heard strange noises at the beginning of the night

    Did not participate.

    Stayed in January 2024

  • Reviewed: February 1, 2024

    7.0
    Traveling with 2 pets, very accommodating and front desk check in was nice & informational as to breakfast times, pl
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Front entrance access was roped off to Main Lobby and the Convenience Shop inside was VERY limited (didn’t look like the pics online)

    Convenience off I-75. And sets off major road, so was quiet during the night.

    Stayed in February 2024

  • Reviewed: January 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn't as clean as i would expect, and finding dead roaches isn't something I'd expect from a hotel.

    The location

    Stayed in December 2023

  • Reviewed: January 19, 2024

    7.0
    Good
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The value

    Stayed in December 2023

  • Reviewed: January 14, 2024

    7.0
    No complaint. Descent place and services.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    No warning that the pool was inoperable. That was part of the reason we wanted to stay at this particular one--indoor pool.

    Convenient location (use of back roads), breakfast provided, not a huge hotel.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    7.0
    Overall I was please and would stay again if the price is comparable to this time.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 5 nights

    I was disappointed that the orange juice was broken the entire time I was there. Also, the carpets were quite stained -- which I expect is from having animals stay.

    I was happy that there was a hot breakfast with two options. The price was good for me.

    Stayed in December 2023

  • Reviewed: December 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Outdated, dirt stains on curtains. Ripped rugs. Needs updating. Pool was closed.

    The gentlemen who checked me in was nice

    Stayed in December 2023

  • Reviewed: December 5, 2023

    6.0
    Good place to overnight
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 5 nights

    The coffee was watered down The bacon was thin until it was trasparent Hall carpet was old and smelled like someone's cooking

    Jennifer (staff) and other staff were great. Friendly, helpful and professional.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    6.0
    Super comfortable bed cleaned everyday
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Heavy smell of food and air freshener

    Comfortable bed quiet

    Stayed in November 2023

  • Reviewed: November 21, 2023

    7.0
    Beautiful plaf
    • Leisure trip
    • Couple
    • One-Bedroom Suite with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed and the living room tv didn't work

    Clean and beautiful

    Stayed in November 2023

  • Reviewed: November 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet was dirty and sticky.

    Morgan was really nice at the front desk.

    Stayed in November 2023

Showing 1 - 25

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