No microwave in the room, refrigerator did not work. We notified staff the first day and it was not fixed, though they did give us a breakfast credit due to food we lost that day. Ice maker did not work on our floor, we notified staff and it still wasn't working when we left. We are accustomed to a complimentary breakfast, there was only a bistro with a pricey menu.

Room was clean and spacious. Staff was welcoming.

Stayed in September 2023

My bathroom was dirty in the shower

It was nice

Stayed in July 2023

Wish they had a better and cheaper breakfast menu

It was convenient to get to. The hotel was clean and the staff was friendly

Stayed in July 2023

When we initially arrived, there was a very strong, unpleasant odor in our room. However, we did notify the cleaning staff right away and a manager came to our room almost immediately. They were all very quick to remedy the situation, which was very much appreciated!

The location is great! So many restaurants and stores nearby! I would definitely stay here again should I ever revisit the area.

Stayed in October 2022

Pool was out. Unforeseen circumstances but a big disappointment

Stayed in April 2022

The beds and pillows were not comfortable. Couldn't sleep the cover on the bed was not enough for 2 people 🙄 the little refrigerator didn't work

The room was nice clean and the front desk was awesome very friendly and knew her stuff

Stayed in December 2021

The little time I was in my room I was very satisfied with the exception of not having a microwave to reheat my food. I would have like to have a microwave to reheat my leftover food that I bought back.

I did not have breakfast at the hotel. I ate at a restaurant.

Stayed in November 2021

The hotel was dirty. There was still a coffee cup sitting on the balcony railing, the towels were ratty/scratchy and one had a giant stain on it. The floor to the bathroom looked like it hadn’t been wiped in a few stays. Unrelated, the hot tub was down.

Location was great, 10 mins to National park. Staff was friendly.

Stayed in October 2021

Shower wasn’t very clean

Large room

Stayed in September 2021

wasn't aware that there was no maid service (COVID) wasn't aware no breakfast (COVID) -- worked on our rooms shower and left mess plus room door left open.

Staff was friendly and helpful

Stayed in July 2021

Everything was centrally located

Stayed in April 2024

The bed was terrible. It had a dip in the middle which made it very uncomfortable. The sink had ants in it.

The decor was nicely updated

Stayed in March 2024

The sofa bed was awful with blood stains on it

The front desk lady Kim and the bistro lady Carla were great!

Stayed in July 2023

This hotel was very clean, the staff was excellent and the food was good as well.

Stayed in July 2023

Disabled room didn't offer much to help the disabled. The air conditioning in my son's room wasn't working and his room was notclean

Not much there and what was there was expensive.

Stayed in May 2023

hotel was over booked. I was rebooked to another property nearby, but not exactly the news you want at 10pm when getting in town for another meeting

Stayed in March 2023

The TV kept going out.

Lovely view, and quiet.

Stayed in February 2023

I kept hearing running around above my room

Stayed in October 2022

Property was well maintained. My room was clean and quiet and the bed was very comfortable. The staff was friendly and helpful if needed. I would definitely recommend this hotel to others and will stay here again if I’m in the area.

Stayed in July 2022

The room was not clean. There appeared to be a blood stain on the mattress which was visible through the sheets. The chair and ottoman set had visible dirt/stains. The bathroom was mostly clean but far from spotless.

Rooms are adequately sized. Bed was comfortable but nothing remarkable. Shower pressure was wonderful.

Stayed in June 2022

Did not get the room I booked which was supposed to be a King Bed and instead was given a Room with Two Queens but checked-in late and was too tired to change rooms. The Air Conditioner was Very Loud and did not work well and the Shower Drain was not working well and the Shower Tub Overflowed. Breakfast was supposed to be included but we’re told it ended at 9:00am, which seems early and offered for only a short period. We were there for Breakfast at 9:15am but there was no signs that Breakfast was even offered.

Location for purpose of trip.

Stayed in May 2022

booked weeks in advance. booking said their policy was 18 and over is considered an adult. My boyfriend and I are both 19. we arrived and it was 21 and over to check in. staff member told me “you’re not allowed to stay here. you need to leave.” They immediately refunded me without my permission or even listening to me explain what booking said. the staff member that assisted me was completely rude. very upset.

looked like beautiful rooms and very nice lobby.

Stayed in March 2022

Very disappointed in my stay here at Courtyard. The pool and hot tub were closed. My name was spelled wrong when we checked so I had trouble checking in. Was told there was grab and go breakfast went down at 830 and everything was locked up. Very displeased.

cleanliness and comfort it was good just was very disappointed in service

Stayed in March 2022

Not a Clean sheets, room.

Location

Stayed in December 2021