400 Trade Centre Way, Portage, MI 49002, United States of America
#3 of 3 hotels in Portage
Guests' ChoiceBased on 101 hotel reviews
7.6Cleanliness
8.2
Comfort
8.4
Location
8.7
Facilities
7.9
Staff
8.5
Value for money
7.3
Free WiFi
6.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Larry
United States of AmericaWi-Fi did not work.
Stayed in April 2024
Reviewed: March 22, 2024
Donna
United States of AmericaNo breakfast, no free coffee in the lobby
Very friendly staff, clean rooms, good showers
Stayed in March 2024
Reviewed: February 9, 2024
Gabriel
United States of AmericaTv not working-given free breakfast. Very loud music from car in lot late in evening.
Cleanliness
Stayed in February 2024
Reviewed: October 26, 2023
Norma
United States of AmericaArrangement of room furniture awkward to watch tv
Location clean comfortable except TV was not in accessible position to watch
Stayed in October 2023
Reviewed: October 2, 2023
Matt
United States of AmericaMa
Na
Stayed in September 2023
Reviewed: April 10, 2023
Rebecca
United States of AmericaBed was hard and uncomfortable
Location
Stayed in April 2023
Reviewed: April 10, 2023
Odette
United States of AmericaThe pool was very cold, and hot tub was out of order! because of that; my kid couldn’t enjoy time in the water. this was the reason I chose the accommodation!
safe location, plenty of wild life! the food was great!
Stayed in April 2023
Reviewed: April 3, 2023
Meghan
United States of AmericaIce machine was broken on the second floor
Room was clean and spacious. Staff was friendly. They had customer appreciation events each night
Stayed in April 2023
Reviewed: March 9, 2023
Danielle
United States of Americathe loudness. there was stray hairs on some of the towels in the bathroom.
it was close to the black rock and the highway.
Stayed in March 2023
Reviewed: February 20, 2023
Angelina
United States of AmericaThe cleanliness in the rooms could’ve been a bit better. Some of the sheets smelled a bit old as if they weren’t dried properly. The appliances in the room, specifically the coffee maker, was filthy. The pictures on the website of the amenities could’ve been updated as well. I think the photos were a misrepresentation of the size of amenities. Smaller pool and gym than expected. Back patio area was also unavailable for use.
The location was great. It was near many restaurants and attractions. But the best part was the guest service. The staff was so amazing! They were extremely kind and helpful in providing recommendations of nearby places to visit. Qwana, who works at the front desk, was beyond exceptional! Her energy was so welcoming and she was also happy to assist us. She truly made our experience even better! Please give her the raise she deserves. Her work ethic deserves compensation because her positive attitude is very hard to find in people, especially within customer service work settings. Give her that bag!!! I will definitely be back again to stay at the Marriott because she gave us such wonderful interactions.
Stayed in February 2023
Reviewed: February 20, 2023
John
United States of AmericaNo extra linen in room, no tissues, small room area
The front staff was exceptional. Lace was terrific and so was housekeeping!! Everyone was helpful and accommodating
Stayed in February 2023
Reviewed: December 22, 2022
Nakita
United States of Americavery nice stay
Stayed in November 2022
Reviewed: September 6, 2022
Lylea
United States of Americathe lights were out in bathroom and there was “rust” on the door jams to the bathroom and room. also, no free coffee??
location and staff (Sara and Imani)
Stayed in September 2022
Reviewed: July 6, 2022
Christina
United States of Americathe pool wasn’t as clean as it should’ve been.
was near where we needed to go
Stayed in June 2022
Reviewed: July 5, 2022
Jamillia
United States of AmericaThe in closed pool area was small and very hot because the hot tub was right beside it. Water in pool was also warm.
Room was just like photos. Clean and comfortable no problems. Easy check in.
Stayed in July 2022
Reviewed: May 10, 2022
Gary
United States of AmericaStaff well trained and friendly
Stayed in May 2022
Reviewed: April 11, 2022
Kara
United States of AmericaWe didn’t like that the place wasn’t cleaned properly. Specifically the pool area. We had went to the pool Saturday night and there were dirty wet socks and food over by the hot tub. The next day, they were still there. It was obvious no one had cleaned.
Looked like a beautiful place overall. Our room was comfortable and wasn’t too noisy.
Stayed in April 2022
Reviewed: April 3, 2022
Diana
United States of Americacomplementary coffee in the lobby as opposed to the cheap, coffee makers in the room
room was nice
Stayed in March 2022
Reviewed: December 20, 2021
Darrius
United States of AmericaRoom was very nice and clean
Was right off I94
Stayed in December 2021
Reviewed: October 25, 2021
Gardner
United States of AmericaNo microwave
Spacious
Stayed in October 2021
Reviewed: June 25, 2021
Annunziata
United States of AmericaThe Starbucks never opened on time, and coffee in room was poor. No sugar, no creamer, cups were wat too big for machine.
Stayed in June 2021
Reviewed: December 18, 2023
Kacy
United States of AmericaOne elevator was out, the key didn’t work properly, the ice machines were unplugged on all but one floor, and then only paid breakfast. Odd for Marriot but enough to make me avoid it in the future.
Location and cleanliness
Stayed in December 2023
Reviewed: December 2, 2023
Carolyn
United States of AmericaThe ambience of each room I have stayed in was fantastic as well as the check in area. The hotel is very clean and comfortable.
Stayed in December 2023
Reviewed: November 8, 2023
Kristoffer
United States of AmericaNo continental breakfast? Never seen that before. Coffee not available until 7:00 am. Informed that the hot tub didn't work when we checked in. No propane for outdoor firepit so it didn't work. No discount due to unworking hot tub!
Clean. Good location for our needs. Comfortable.
Stayed in November 2023
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