4011 South Loop 289, Lubbock, TX 79423, United States of America
#40 of 69 hotels in Lubbock
Guests' ChoiceBased on 76 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.5
Facilities
8.0
Staff
8.9
Value for money
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 30, 2023
Dustin
United States of AmericaNeed to fix the shower headed They don’t put out enough water
Location
Stayed in September 2023
Reviewed: June 21, 2023
Kenns
United States of AmericaToilet would not flush and bed was too hard
Breakfast was very good and staff was very welcoming and nice
Stayed in June 2023
Reviewed: May 31, 2023
Stefania
United States of AmericaGenerous portions
Stayed in May 2023
Reviewed: May 24, 2023
Kristine
United States of AmericaThere was a strange noise coming from the pipes in the bathroom. My husband thinks there was too much pressure building and maybe something was overnighted during construction. We would have asked to switch rooms but we were only there one night for a conference in town. That should be addressed, room 323.
The breakfast was better than I thought it would be! Usually it's a buffet at many hotels, my husband and I liked how it was freshly made and you had plenty of choices. The one suggestion is have fruit like apples and bananas for people to take in addition to the hot meal. The seating area was comfortable as well. The room and bathroom was clean and there wasn't an odor either in the room or the hotel. It's really close (walking distance) to a lot of different restaurants and I saw a pretty decent indoor pool. We would definitely stay there again next time we head to Lubbock.
Stayed in May 2023
Reviewed: June 12, 2022
Dorothy
United States of AmericaWe arrived around 9:45 in the evening and AFTER checking in was told the water would be off from 10:00 pm to midnight due to water leak. When we went to our room the was also no HOT water. Was very disappointed after long day of travel and 3 people were unable to shower. Also, they knew was 3 adults and only coffee, towels etc for 2 people. When we made a suggestion that in the future they stocked appropriately when they knew more than 2 was going to be in the room was told "can you always COME GET that you need". A customer should not have to do that.
Location was good for our purpose. Over clean hotel though the facility. Had a nice view.
Stayed in June 2022
Reviewed: May 8, 2022
Christy
United States of Americanesting pigeons on deck Coo all night
clean and nice location
Stayed in May 2022
Reviewed: April 15, 2022
Francisco
United States of AmericaI was not given the room I booked. Had to switch rooms.
Stayed in April 2022
Reviewed: November 15, 2021
John
United States of Americaposition of the bed to see the TV , just was not good I had to lay on my side to watch TV because it was on the side of the room just did not work too good
Stayed in November 2021
Reviewed: October 18, 2021
Donette
United States of AmericaGreat location to restaurants and stores
Stayed in September 2021
Reviewed: September 18, 2021
Katie
United States of AmericaCost with lack of amenities in the room
Staff was awesome
Stayed in September 2021
Reviewed: September 12, 2021
Robert
United States of AmericaEverything was gr8 however only 1 coffee cup, no shampoo but 2 conditioners , only 2 towels, asked for extra pillows but were not there or offered, and end of building parking lot and grounds needs some serious attention. Im an bonvoy member but because last min did not mention was booked on the fly via booking . Com.
Stayed in September 2021
Reviewed: September 11, 2021
Leopoldo
United States of AmericaN/A
Area
Stayed in June 2021
Reviewed: September 7, 2021
Tracey
United States of AmericaOur room was warm. We thought that we were booking a suite with two rooms. We requested a roll-away bed and they forgot to bring it to us when they initially said that they would. We had to request it a second time.
The location was great and the room was clean.
Stayed in August 2021
Reviewed: September 5, 2021
Elaine
United States of AmericaThe bistro style breakfast have to pay separately!!
I was really pleased with our stay. When we first got here we were given a handicap room. They were able to change us to another room right away. That way someone who needs that room can use it.
Stayed in September 2021
Reviewed: June 16, 2021
Ray
United States of AmericaNeeds more cleaning
Location
Stayed in June 2021
Reviewed: September 4, 2023
Kelwin
United States of AmericaSmoking area….not comfortable and needed cleaned.
Very pleasant and we enjoyed our stay!
Stayed in September 2023
Reviewed: May 13, 2023
Roy
United States of AmericaIt’s somewhat of a noisy hotel. The people in the room above me were running and stomping in their room late at night and then early in the morning. I got very little sleep !!! Had I known breakfast was less than $20 I wouldn’t have prepaid $35 for it. Not a good value.
Location
Stayed in May 2023
Reviewed: February 25, 2023
Sandra
United States of AmericaOutdated furniture and wore out
Location
Stayed in January 2023
Reviewed: September 20, 2022
Rebecca
United States of AmericaNo free coffee Toiletries on the shower wall No microwave in room No free breakfast
Beds were comfortable
Stayed in September 2022
Reviewed: August 19, 2022
Michelle
United States of AmericaWaaaay overpriced for a musty smelling room, I could of stayed at the Overton for a 40 more!! Those prices should totally be lowered!!
Staff was nice
Stayed in August 2022
Reviewed: July 25, 2022
Kaylene
United States of Americathere wasn’t anything I didn’t like.
it was very clean and kept.
Stayed in July 2022
Reviewed: May 18, 2022
Tacy
United States of AmericaThe price-regular price was 139.00, but the weekend of graduation it was 409.00.
They had a room for early check in on the day of my son’s graduation!
Stayed in May 2022
Reviewed: April 19, 2022
Michelle
United States of Americalocation
very nice clean and comfortable
Stayed in April 2022
Reviewed: February 15, 2022
Wendy
United States of AmericaAir comditioner didnt work well
Was not happy that hreakfast was not included for the room price being on high side
Stayed in February 2022
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