One lady waiting on everyone for breakfast . 6 people in front of me. Very slow. Couldn’t wait that long. Ask for a refund and staff said I can’t so that. Brown oval shaped something in my bedsheets . Looked like it could of been a mouse dropping. I sure hope not. Big wad of black hair Laing on my bathroom floor . Looked like 3 splashes of blood on wall in bathroom.

Location to ECU

Stayed in July 2023

No microwave in the rooms

Location and cleanliness

Stayed in July 2023

Tv & coffee maker in room broken, no trash bags, pool bot available to use was not made aware. Was told I needed to contact booking. Com and have them to contact hotel as they stated they ( hotel) we’re going to comp one night . I do not think it is sanitary to put trash outside of room for them to go thru as they do not offer trash bags . I overall rate this location as poor.

Stayed in July 2023

Nothing. I liked everything.

I love the way the lobby looked. It was beautifully decorated, very modern. The rooms were clean, and I liked the way they were set up. There is a separate door for the toilet, so you can still use the sink while someone else is using the facilities. I also liked the bistro in that you are able to have drinks and sit in the lobby and just relax. We have stayed at various hotels in the Greenville area because my husband family lives there, and by far, this is the best hotel to stay in, we will be staying here from now on. The staff is very pleasant and accommodating.

Stayed in July 2023

Room 236. No microwave. Couldn’t make coffee because the coffee machine was missing a piece to function. The shower was leaking a huge puddle in the floor each time we turned it on. My mom went downstairs to buy a water and it cost 6.50. That’s insane

Beds were good

Stayed in July 2023

The price for one might stay.

The great customer service given.

Stayed in June 2023

No pool access. Room was not what I expected for the money I spent.

Staff was friendly.

Stayed in May 2023

They changed my reservation from a king bed to 2 doubles. Unacceptable, especially after a 5 hr drive. I didn’t stay there.

n/a

Stayed in April 2023

N/A

Stayed in April 2023

The bed was lumpy and uncomfortable. I wasn’t happy about no vending machine for a snack. Instead I paid over $9 for 2 candy bars. That is ridiculous. A charge for a bottle of water in the room. Ridiculous. The receptionist that checked us in gave no information as to where the room was or the best place to park. Pleasant but not helpful. My husband has a disability that makes walking any distance very uncomfortable for him. We guessed well and entered a side door that was rather close to our room so it turned out okay.

The room was exceptionally clean. The location for those having surgery/procedures at ECUHealthcare is excellent. We paid a high price however for the convenience of a good location across from the hospital.

Stayed in March 2023

outdated and not worth the price

service

Stayed in February 2023

Unless you want it for free you can get much better.

The breakfast was Starbucks how can you go wrong. I had a breakfast sandwich, and it was great!

Stayed in February 2023

N/a

Everything! Bed slept great!

Stayed in January 2023

Excellent breakfast, very helpful staff

Stayed in November 2022

this place meat all my expectations' Iwill book here again for sure .Staff was great and friendly

Stayed in September 2022

great location.

Stayed in August 2022

The price, it was way overpriced for what they had, room smelled like smoke, didn't offer anything in room, the shower door only opened on side of the water shower head, no microwave in room, too small.

It was across from the hospital where my husband was a patient

Stayed in September 2022

Was breakfast available? I was not aware breakfast was included. I was not aware that the sheets for the pull out bed was hidden in the bottom dresser drawer. I looked in the closet. I didn't like the repairs that were obviously accomplished by unskilled labor. The shower faucet plumbing was backwards, hot was cold, and cold was hot. Room 240 front desk notified.

Front desk staff was very helpful. I was not aware breakfast was served. No information pack was given or in the room. We went to the waffle house

Stayed in July 2022

and I found a cockroach in the shower while I was taking a shower!!!!

Stayed in June 2022

I was overcharged for the room. It seems they charge you right away when you owe them. But if they owe you they take their sweet time paying you back. I think it took 5 days to be reimbursed.

Very clean and close to the University. My daughter was having a White Coat Ceremony for her Audiology Graduate Program. I had flown in from out of town and needed to check in early for a 3pm Ceremony. I was driving from Raleigh and the Hotel knew I was needing a room to get ready so I could be at her ceremony on time. As soon as I arrived in Greenville they said to call and it was ready within 10 mins. It was very clean and quiet despite a huge baseball game going on that same weekend. The staff was very accommodating.

Stayed in June 2022

water in the bathroom was out for a day! no shampoo and body wash left. there was no sheets in beds, coffee machine wasnt working due to has a missing part. air conditioner was making a lot of noises. room number was 225

Stayed in June 2022

the regular rooms has small TV’s

staff was very nice and the rooms are very clean

Stayed in June 2022

the staff

Stayed in June 2022

Booked this Hotel by accident. Was looking for Greenville Sc and booked Greenville Nc by accident. They were very understanding and refunded me with no issues. Very grateful.

Stayed in June 2022

The Manager wasn’t very helpful. she rushed my check in instead of going over everything properly. I have been charged a total of 2400 for 2 nights. just disgusted.

nothing

Stayed in June 2022