250 Brookview Centre Way, Knoxville, TN 37919, United States of America
#40 of 103 hotels in Knoxville
Guests' ChoiceBased on 71 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.9
Staff
9.1
Value for money
8.2
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 7, 2024
Ralph
United States of AmericaSTAFF FAILED TO MAKE THE REQUESTED WAKE UP CALL
Stayed in March 2024
Reviewed: March 27, 2024
Richard
United States of AmericaBreakfast wasn’t included I actually paid for it in the price of the room
Very nice close proximity to university of Tennessee
Stayed in March 2024
Reviewed: February 15, 2024
Maureen
United States of AmericaN/A
The location is perfect for visiting UTK.
Stayed in February 2024
Reviewed: February 20, 2023
Ethan
United States of AmericaThe only draw back is there was a sign by the elevators that said 24/7 Starbucks, but when my wife and I returned from the concert Saturday night, no one was able to serve us. There was a "closed" sign on the counter, and it left us confused because we thought that we would be able to get a coffee no matter the time frame. Needless to say, the sign was misleading.
Everything was great.
Stayed in February 2023
Reviewed: January 19, 2023
Cristina
United States of AmericaThe Hallway carpet (at least in 2nd & 3rd floor) very worn in front of the doors of the rooms. The desk staff did not meet "Marriott Hotel" expectation - you could not tell who they were - they had no distinctive uniform - some of them looked like one of the guests! Seemed not to have knowledge of the rooms - we were given an accessible room (did not need one) without the desk staff realizing that the closet is made for a wheelchair user (kudos for having such rooms) but staff needs to know these details. The shower head looked good, looked like nice strong shower, but the aeration of the water made the shower not feel as good as it looked! Pillows were great - I would like to buy some! Nice attempt at the décor - nice colors, but the room had the feel of "well worn" about it.
Breakfast staff was, especially one of the morning ladies super friendly and welcoming. A very nice welcoming note from one of the housekeepers.
Stayed in January 2023
Reviewed: November 29, 2022
Kazybek
United States of AmericaVery nice hotel, loved the staff and the room.
Stayed in November 2022
Reviewed: February 15, 2022
Mike
United States of Americabathroom floor was sticky. Carpeting needed to be cleaned
Stayed in February 2022
Reviewed: February 1, 2022
Frank
United States of AmericaParking was limited
Stayed in January 2022
Reviewed: December 5, 2021
Richard
United States of Americaroom was little smaller than I expected.
good location. near I 40 but not noisy
Stayed in December 2021
Reviewed: August 10, 2021
Erin
United States of AmericaThe a/c unit in room “whined” all the time and the sound was annoying.
Stayed in August 2021
Reviewed: July 25, 2021
Troy
United States of AmericaThe parking was challenging
The hotel room and. Grounds are very clean.
Stayed in July 2021
Reviewed: May 31, 2021
Angela
United States of AmericaThe carpet was soaking wet ny the window and air conditioner. And the pool was freezing.
The people
Stayed in May 2021
Reviewed: April 15, 2024
Joanne
United States of AmericaLack of storage and a safe in the room
Stayed in April 2024
Reviewed: March 10, 2024
Jenna
United States of AmericaParking No continental breakfast
Stayed in March 2024
Reviewed: December 10, 2023
Alya
United States of AmericaFriendly staff, clean room
Stayed in December 2023
Reviewed: August 11, 2023
Jason
United States of AmericaThe pillows in the room they could do better they were small and flat.
Everything it was exactly what we wanted and needed everything was close by could walk to restaurants. Everything was close by exactly 7mins to Sorority village at UTK!!
Stayed in August 2023
Reviewed: August 10, 2023
Terry
United States of AmericaI didn’t like the fact that the indoor pool was cold and there was no hot tub as stated in the description when I booked online
Our room was very clean
Stayed in August 2023
Reviewed: July 28, 2023
Debbie
United States of AmericaDirty furniture, not comfortable pull out sofa bed, semi dirty bathroom, no anti slip shower mat, not enough bed linens for using pull out sofa, front desk person was a bit demeaning.
Location
Stayed in June 2023
Reviewed: May 18, 2023
Melinda
United States of Americaparking
Stayed in May 2023
Reviewed: March 12, 2023
Keck
United States of AmericaMs harris
Great
Stayed in March 2023
Reviewed: July 28, 2022
Ashley
United States of AmericaBed was VERY VERY UNCOMFORTABLE, Fridge was VERY small, and housekeeping tried to come in room before we checked out without hollering saying they were coming in. Thankfully we had the door stopper out.
Cleanliness and size of room and bathroom!
Stayed in July 2022
Reviewed: June 8, 2022
Tracy
United States of Americaparking
very clean
Stayed in June 2022
Reviewed: August 9, 2021
Renae
United States of AmericaN/A
The hotel was very clean and the staff was exceptional. It was spacious and kid friendly for my children as well.
Stayed in August 2021
Reviewed: July 24, 2021
Jeffrey
United States of AmericaThe price could have been a little less, but it was at the last minute for me.
The location and facilities for this property were excellent.
Stayed in June 2021
Showing 1 - 25
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