1041 Wake Towne Drive, Raleigh, NC 27609, United States of America
#31 of 103 hotels in Raleigh
Guests' ChoiceBased on 252 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
9.1
Value for money
8.4
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Tiffany
United States of AmericaNo in - house food court availability
Good customer service, great location, beautiful property and awesome spacious rooms!
Stayed in April 2024
Reviewed: April 1, 2024
Shontae
United States of AmericaNothin
The area the view
Stayed in March 2024
Reviewed: March 18, 2024
Mark
United States of AmericaNo free breakfast.
Friendly staff, clean.
Stayed in March 2024
Reviewed: February 24, 2024
Heaven
United States of AmericaN/A
The staff, so accommodating.
Stayed in February 2024
Reviewed: February 1, 2024
Latia
United States of AmericaWe were in a car accident hours before checking in, with all the chaos mentally, physically and emotionally it was a relief once we got there. The staff is very professional, helpful, welcoming, and understanding which made our stay awesome. The atmosphere is relaxing and stress-free.
Stayed in January 2024
Reviewed: January 23, 2024
Wb598
United States of AmericaCould have used a microwave because there are so many nice restaurants around and leftovers were accumulated.
Such a great stay. The location right in the heart of Raleigh is ridiculously convenient. If and when I come back to Raleigh I will definitely stay here if I'm choosing a nicer hotel.
Stayed in January 2024
Reviewed: January 22, 2024
Carolyn
United States of AmericaNo microwave
Location
Stayed in January 2024
Reviewed: December 11, 2023
Gerne'a
United States of AmericaThe outside appearance
The room was nice
Stayed in December 2023
Reviewed: November 21, 2023
Peggy
United States of AmericaChoice of breakfast menu for the guests ,had to pay for what I like to eat Didn't like the items that was picked for me to eat 😕
Stayed in November 2023
Reviewed: October 21, 2023
Scott
United States of AmericaAll good.
Breakfast staff was great and bartender was awesome! I have no complaints about anything.
Stayed in October 2023
Reviewed: September 25, 2023
Kathleen
United States of AmericaHaving the elevators at the very end of the hall was not the greatest; they should be in the middle of that long hall. Also, we requested, twice, that coffee service be replenished for our second morning there but that didn't happen. Also, free breakfast was once (and still, in most places is) the standard. Sigh.
The location was perfect and the room was spacious and clean.
Stayed in September 2023
Reviewed: August 31, 2023
Hobbs
United States of AmericaThe place itself looked very crisp and clean. There were just a few small items that could have been a little better. I wish the fingerprints had been removed from the glass doors in the room. I also wish resturaunt hours had been a little more conducive to our schedule, so we could have eaten on premises before going to the concert we were there for. Maybe another time.
The facility has definitely been updated in recent years. The room was nicely decorated and streamlined, with elegant decor choices. I liked the layout of the room as well. The mattress was extremely comfortable and provided an excellent night's sleep. The A/C's were set at a nice cool temp so we could just relax and unwind in comfort.
Stayed in August 2023
Reviewed: August 30, 2023
7188dave
United KingdomIts quite far out from the city centre and was expensive for what it is.
Reception staff were friendly and helpful. The pool was nice and the public areas were nicely presented with a good café for breakfast.
Stayed in August 2023
Reviewed: August 25, 2023
Elva
United States of AmericaThe balcony wasn’t clean
The beds were really comfortable
Stayed in August 2023
Reviewed: August 5, 2023
Nichole
United States of AmericaGreat location, helpful staff, clean environment
Stayed in July 2023
Reviewed: July 27, 2023
Mary
United States of AmericaNa
Location
Stayed in July 2023
Reviewed: July 16, 2023
Delonshay
United States of AmericaThe only thing is the cancellation fees I wanted to stay a extra night but they wouldn't cancel the room so I can add another one they wanted to charge me double and I thought that was a tad weird but policy is policy.
I loved the fact that the room was right to the pool easy access! My daughter loves that part
Stayed in July 2023
Reviewed: July 9, 2023
Judit_uprhc
United States of AmericaThat it doesnt have a complimentary breakfast. Room wasnt clean properly...had random hair on bed and bathroom, among feeling that the sheets/bedding wasnt clean/fresh.
Convenient location.
Stayed in June 2023
Reviewed: June 8, 2023
Lena
United States of AmericaStuff who was working. Thet can help.you with everything and anytime.
There is amazing stuff.
Stayed in June 2023
Reviewed: June 8, 2023
Tomica
United States of Americaput me in handicap room downstairs and wasn’t what I asked for ask to change go no
it was ok
Stayed in June 2023
Reviewed: May 22, 2023
Brianna
United States of Americastay was great
centrally located. staff was friendly. great hotel option for Dreamville festival
Stayed in April 2023
Reviewed: April 26, 2023
Lexi
United States of AmericaThe pool unfortunately was not open which was one of the reasons we picked this property.
Some of the friendliest staff I've ever encountered!
Stayed in April 2023
Reviewed: April 17, 2023
Angel
United States of Americanice place to come and relax after working all week.
Stayed in April 2023
Reviewed: March 13, 2023
Shanaya
United States of AmericaEverything was fine
The experience overall
Stayed in March 2023
Mumbai, India
Kolbudy, Poland
Yerevan, Armenia
Slavonice, Czech Republic
Poreč, Croatia
Engelberg, Switzerland
Warsaw, Poland
Bristol, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content