3347 Cerrillos Road, Santa Fe, NM 87507 , United States of America
#29 of 43 hotels in Santa Fe
Guests' ChoiceBased on 148 hotel reviews
7.7Cleanliness
8.3
Comfort
8.1
Location
8.1
Facilities
7.8
Staff
8.5
Value for money
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 8, 2024
Caleb
United States of AmericaPeople in courtyard and upstairs were load lay into the night.
Room and staff were nice. The Starbucks coffee was nice and bistro was nice.
Stayed in April 2024
Reviewed: December 31, 2023
Kathleen
United States of AmericaGreat staff! The desk clerk when we checked in was exceptionally helpful.
Stayed in December 2023
Reviewed: September 20, 2023
Dwight
United States of AmericaThe lighting in the room was very poor at best
It is next to an IHOP which is very convenient
Stayed in September 2023
Reviewed: September 19, 2023
Denise
United States of AmericaBreakfast is not included in high rate. No lunch available at onsite bistro.
Appreciated pleasant surroundings, long hours for pool, airport shuttle & comfortable bed
Stayed in September 2023
Reviewed: August 25, 2023
Leigh
United States of AmericaBarely no breakfast.
Location close distance to drive in area.
Stayed in August 2023
Reviewed: August 21, 2023
Toney
United States of AmericaBed was too soft.
The fitness senter, and the room.
Stayed in August 2023
Reviewed: August 2, 2023
Lisa
United States of Americathe dining service was lackluster and i ended up paying over $6 for a mediocre bagel that took over 10 minutes to toast, was half burnt, and they didn't even put the cream cheese on it lol.
location + comfort!
Stayed in July 2023
Reviewed: July 12, 2023
Bryan
ColombiaThe transport in the city, there aren't taxis and the bus is slower.
Very comfortable and kind personal, good beds and restroom, the meeting rooms in the lobby.
Stayed in July 2023
Reviewed: June 28, 2023
Nicole
United States of AmericaN/A
It was clean and spacious.
Stayed in June 2023
Reviewed: June 25, 2023
Yane
United States of AmericaWe had been comped free breakfast off their menu, which was really nice. I wouldn't have paid for it otherwise, and would have opted to spend my money at a restaurant with more character, or would have just kept food in our refrigerator. We really appreciated getting a sit down breakfast in the hotel though.
Stayed in May 2023
Reviewed: June 13, 2023
Janice
United States of Americano mirror by the long desk, and no clocks in the room.
close places to eat and the airport
Stayed in June 2023
Reviewed: May 29, 2023
Martin
United States of AmericaNight staff was ok a little understaffed, drinks at the bar were expensive for the amount that came in the glass. The morning check out lady was a short with me upon check out.
Food was good 👍 courtyard set up was really inviting. It was nice to get a bite and a drink without leaving the property.
Stayed in May 2023
Reviewed: May 8, 2023
Wesolowski
United States of AmericaParking lot should be secure.
Food was very good. There were nice selections to choose from. Very clean too!
Stayed in April 2023
Reviewed: April 17, 2023
Peggy
United States of Americanoise from guests on floor above me toilet did not flush easily took a while for shower to get hot water
bistro and starbucks coffee
Stayed in April 2023
Reviewed: January 3, 2023
Priscilla
United States of AmericaThe hotel is decent but it needs to be updated. The bathrooms had peeling paint and mildew , carpet was extremely dirty under the pull out couch, cabinets were chipped, rotting wood on baseboards, etc.
The king suite was spacious.
Stayed in December 2022
Reviewed: September 20, 2022
Mary
United States of AmericaI would have liked an upgrade
pretty. quiet. comfortable
Stayed in September 2022
Reviewed: September 7, 2022
Veronica
United States of AmericaThe bathroom was clean but the shower head was a little old and janky and the toilet ran constantly. Nothing that interferes with our stay, just little things that could be fixed.
Room was big and clean. They allowed pets at only $25 a night. Felt safe leaving my car there.
Stayed in September 2022
Reviewed: August 25, 2022
Leonard
United States of AmericaThe bathroom was too small.
There was no breakfast offered. Location was good.
Stayed in August 2022
Reviewed: April 29, 2022
Caleb
United States of Americathe mattress was very hard like trying to sleep on the floor
very nice slabs well located
Stayed in April 2022
Reviewed: April 24, 2022
Beverly
United States of AmericaBreakfast was a nice variety. It was good.
Stayed in April 2022
Reviewed: April 15, 2022
Jessica
United States of AmericaThe restaurant looks like it's just a starbucks with a bar and it took a little while but the food was actually quite delicious.
The hotel was lovely. Bring your netflix password for the TV. Lovely small pool filled with a bunch of happy kiddos
Stayed in March 2022
Reviewed: February 18, 2022
Mark
United States of AmericaNo free breakfast.
Price.
Stayed in February 2022
Reviewed: November 8, 2021
Emily
United States of AmericaDirty floors in the bathroom, thin mattress.
Easy to check in, plenty of parking. Starbucks coffee in the morning and late check out. Large room.
Stayed in November 2021
Reviewed: October 27, 2021
Renee
United States of AmericaNo breakfast and beds were very comfortable. Expected more for the price, checking in the gentleman's was not as nice or informative.
Nice older facilities. Location was nice.
Stayed in October 2021
Maçanet de Cabrenys, Spain
Sorrento, Italy
Sihanoukville, Cambodia
Ubon Ratchathani, Thailand
Bovec, Slovenia
Rovinj, Croatia
Mlini, Croatia
Petaling Jaya, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content