102 East Cass Street, Tampa, FL 33602, United States of America
#61 of 136 hotels in Tampa
Guests' ChoiceBased on 170 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.1
Staff
8.7
Value for money
7.6
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Leslie
United States of AmericaNo complaints
The staff was exceptional. Especially the lady at the Bistro that runs the register and front desk was very nice! Great hotel and I enjoyed my stay and will return!
Stayed in May 2024
Reviewed: April 3, 2024
Patrick
United States of AmericaClean but dated (a little)
Staff was going through the motions
Stayed in March 2024
Reviewed: January 15, 2024
Rene
United States of AmericaNothing
It was clean
Stayed in January 2024
Reviewed: December 31, 2023
Brinklie
United States of AmericaOut dated
Staff was friendly and helpful!
Stayed in December 2023
Reviewed: December 28, 2023
Christopher
United KingdomBreakfast and parking is poor.
An excellent alround hotel. Location excellent. Parking via Valet is a bit expensive. You should consider there is a car park directly facing the hotel and it looks very safe. Hotel clean and tidy. Breakfast isn't fantastic but lots of great little eateries all around nearby.
Stayed in December 2023
Reviewed: November 9, 2023
Vincent
United States of AmericaFellow travelers in the next room were noisy in the middle of the night, but not consistently so. Also, for the cost of the stay, I believe a light continental breakfast could have been included.
Location was excellent for our event at the Straz. Bathroom was very clean. Front desk staff and others were exceptional in their helpfulness.
Stayed in November 2023
Reviewed: October 30, 2023
Philip
United KingdomA bit tired, road noisy in room at night
Great location, friendly reception
Stayed in October 2023
Reviewed: October 15, 2023
Warner
United States of AmericaEverything
Stayed in September 2023
Reviewed: October 9, 2023
Denise
United States of AmericaA little noisy since our room was facing the street
The staff was outstanding
Stayed in September 2023
Reviewed: September 22, 2023
Thomas
United States of AmericaLoud car outside
Great service
Stayed in September 2023
Reviewed: September 16, 2023
Kirkland
United States of AmericaThough not the hotels fault, apparently everyone in downtown Tampa has equipped their vehicles with glass tail pipes so the sound reverberated around the room. But after 11pm either I was sleeping hard or the traffic greatly decreased.
The rooms were spacious with comfortable beds and the location was fantastic! The staff were very pleasant and accommodating.
Stayed in September 2023
Reviewed: September 7, 2023
Jessica
United States of AmericaHad the same front desk lady for check in and check out and she was not very friendly. She looked like she was on her phone for most of her shift. She wasn’t very personable. She made checking in and checking out and unpleasant experience. She just seemed bothered her for her having to do her job. The shower floors were dirty and stained. Looks like they could use a good washdown. The bedsheets had stains on it as well.
The rooms in the location of the hotel were nice. Loved that they had a valet service. The valet’s were super friendly and great.
Stayed in September 2023
Reviewed: August 21, 2023
Belinda
United States of AmericaParking is too expensive 35$ per day
Location
Stayed in July 2023
Reviewed: July 24, 2023
Vernon
United States of AmericaThe price of the room was too high! I know the prrice was raised due to Conclave. The price of snacks was very expensive. $5 for a Twix and $4 for a Soda
Did not eat Breakfast
Stayed in July 2023
Reviewed: June 19, 2023
Sharon
United States of AmericaThe toilet in the bathroom was very low and hard to get up. It was lower than even the standard height of a normal toilet. My daughter and I were afraid we might fall trying to get up. I hope this will be corrected before someone might fall. It was room 316.
The facility was very clean and the employees were pleasant.
Stayed in June 2023
Reviewed: April 30, 2023
Mauricio
United States of AmericaNo breakfast
Location
Stayed in February 2023
Reviewed: October 23, 2022
Ann
United States of AmericaThe toilet had overflowed and I went down to the front desk and instead of giving me a new room at that time, I was told to go back upstairs and call down to the front desk and then they would send someone up with a new key. I did this and waited in the hallway for about 20min with all of our luggage because at this point toilet water was all over the floor in my room. A very nice man did come up with a new room key but I didn’t think the wait was necessary especially since I had gone down to the front desk myself. We were provided a new room and it the stay was comfortable, I was just put off by being told to go back into a toilet water filled room to make a call to the desk I was already at for a new room.
location was fantastic, hotel was clean and staff was pleasant.
Stayed in October 2022
Reviewed: August 6, 2022
Cathrine
Norwayour room wasn’t ready when we needed to check in. we arrived at 5:30, and they said we could check in from 4:00.. I even asked to get the room earlier if possible.
modern, comfortable beds!
Stayed in August 2022
Reviewed: July 24, 2022
Aisha
United States of Americaunpleasant front desk employees, WiFi did not rooms were not cleaned until the second day rooms were not cleaned properly
great location
Stayed in July 2022
Reviewed: July 5, 2022
Katherine
United States of AmericaPrice was on the high side. No convenient parking and parking was expensive.
Very. nice an clean, great amenities
Stayed in July 2022
Reviewed: June 13, 2022
Gerry
United States of AmericaStaff were friendly and helpful but there were not enough of them (not enough to deliver room service).
Stayed in June 2022
Reviewed: March 7, 2022
Raymond
United States of AmericaOnly valet parking was available.
The location was great. Clean and comfortable!
Stayed in February 2022
Reviewed: February 22, 2022
Patricia
United States of AmericaRoom noisy. Faced the street and the air con was really loud. Bar that closes the shower door broken.
Great location
Stayed in February 2022
Reviewed: February 18, 2022
Kimberly
United States of AmericaI was in a room on the 1 floor so lots of traffic I pre selected a king bed and when I got to the hotel the only one left was on the first floor I noticed the rugs were torn and ripped at the edges with white stuff on it not sure what that was.
I didn’t get a chance to order breakfast however the gentleman who checked me in provided me information for complementary breakfast. The location was great close to work parking was hectic $30 a night but other than that was ok
Stayed in February 2022
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