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  5. Reviews of Courtyard Tampa Downtown

Reviews of Courtyard Tampa Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

102 East Cass Street, Tampa, FL 33602, United States of America

#61 of 136 hotels in Tampa

Guests' Choice

Review Score

Based on 170 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.6

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 5, 2024

    9.0
    I really enjoyed my stay. Great location!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    The staff was exceptional. Especially the lady at the Bistro that runs the register and front desk was very nice! Great hotel and I enjoyed my stay and will return!

    Stayed in May 2024

  • Reviewed: April 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Clean but dated (a little)

    Staff was going through the motions

    Stayed in March 2024

  • Reviewed: January 15, 2024

    8.0
    I would stay here again
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was clean

    Stayed in January 2024

  • Reviewed: December 31, 2023

    7.0
    Had a great trip
    • Leisure trip
    • Couple
    • Guest room, 1 King, Sofa bed, Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Out dated

    Staff was friendly and helpful!

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast and parking is poor.

    An excellent alround hotel. Location excellent. Parking via Valet is a bit expensive. You should consider there is a car park directly facing the hotel and it looks very safe. Hotel clean and tidy. Breakfast isn't fantastic but lots of great little eateries all around nearby.

    Stayed in December 2023

  • Reviewed: November 9, 2023

    9.0
    I would stay here again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Fellow travelers in the next room were noisy in the middle of the night, but not consistently so. Also, for the cost of the stay, I believe a light continental breakfast could have been included.

    Location was excellent for our event at the Straz. Bathroom was very clean. Front desk staff and others were exceptional in their helpfulness.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 1 King, Sofa bed, Balcony
    • Stayed 3 nights

    A bit tired, road noisy in room at night

    Great location, friendly reception

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Amazing clean place with great staff
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything

    Stayed in September 2023

  • Reviewed: October 9, 2023

    7.0
    It was very nice and location was excellent
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    A little noisy since our room was facing the street

    The staff was outstanding

    Stayed in September 2023

  • Reviewed: September 22, 2023

    8.0
    Very comfortable
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 2 nights

    Loud car outside

    Great service

    Stayed in September 2023

  • Reviewed: September 16, 2023

    9.0
    Great getaway stay
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Though not the hotels fault, apparently everyone in downtown Tampa has equipped their vehicles with glass tail pipes so the sound reverberated around the room. But after 11pm either I was sleeping hard or the traffic greatly decreased.

    The rooms were spacious with comfortable beds and the location was fantastic! The staff were very pleasant and accommodating.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    8.0
    Room and decor were nice. Front desk customer service was not.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Had the same front desk lady for check in and check out and she was not very friendly. She looked like she was on her phone for most of her shift. She wasn’t very personable. She made checking in and checking out and unpleasant experience. She just seemed bothered her for her having to do her job. The shower floors were dirty and stained. Looks like they could use a good washdown. The bedsheets had stains on it as well.

    The rooms in the location of the hotel were nice. Loved that they had a valet service. The valet’s were super friendly and great.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    9.0
    We arrived at 4pm. Rooms weren’t ready until an hour later
    • Leisure trip
    • Couple
    • Guest room, 1 King, Sofa bed, Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is too expensive 35$ per day

    Location

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Stay was great, price was not.
    • Leisure trip
    • Solo traveler
    • Guest room, 1 King, Sofa bed, Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The price of the room was too high! I know the prrice was raised due to Conclave. The price of snacks was very expensive. $5 for a Twix and $4 for a Soda

    Did not eat Breakfast

    Stayed in July 2023

  • Reviewed: June 19, 2023

    8.0
    okay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The toilet in the bathroom was very low and hard to get up. It was lower than even the standard height of a normal toilet. My daughter and I were afraid we might fall trying to get up. I hope this will be corrected before someone might fall. It was room 316.

    The facility was very clean and the employees were pleasant.

    Stayed in June 2023

  • Reviewed: April 30, 2023

    8.0
    Excellent
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No breakfast

    Location

    Stayed in February 2023

  • Reviewed: October 23, 2022

    9.0
    Great location, clean rooms.
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet had overflowed and I went down to the front desk and instead of giving me a new room at that time, I was told to go back upstairs and call down to the front desk and then they would send someone up with a new key. I did this and waited in the hallway for about 20min with all of our luggage because at this point toilet water was all over the floor in my room. A very nice man did come up with a new room key but I didn’t think the wait was necessary especially since I had gone down to the front desk myself. We were provided a new room and it the stay was comfortable, I was just put off by being told to go back into a toilet water filled room to make a call to the desk I was already at for a new room.

    location was fantastic, hotel was clean and staff was pleasant.

    Stayed in October 2022

  • Reviewed: August 6, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    our room wasn’t ready when we needed to check in. we arrived at 5:30, and they said we could check in from 4:00.. I even asked to get the room earlier if possible.

    modern, comfortable beds!

    Stayed in August 2022

  • Reviewed: July 24, 2022

    9.0
    great location , near everything, nice pools area minus the lack of umbrellas for shade
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    unpleasant front desk employees, WiFi did not rooms were not cleaned until the second day rooms were not cleaned properly

    great location

    Stayed in July 2022

  • Reviewed: July 5, 2022

    9.0
    We enjoyed our stay but it was a little pricy.
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, Sofa bed, Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Price was on the high side. No convenient parking and parking was expensive.

    Very. nice an clean, great amenities

    Stayed in July 2022

  • Reviewed: June 13, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were friendly and helpful but there were not enough of them (not enough to deliver room service).

    Stayed in June 2022

  • Reviewed: March 7, 2022

    9.0
    very nice, clean and comfortable hotel in a central location.
    • Business trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Only valet parking was available.

    The location was great. Clean and comfortable!

    Stayed in February 2022

  • Reviewed: February 22, 2022

    7.0
    OK
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Room noisy. Faced the street and the air con was really loud. Bar that closes the shower door broken.

    Great location

    Stayed in February 2022

  • Reviewed: February 18, 2022

    8.0
    The stay was good I worked long days so I was only there to sleep and go back to work
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I was in a room on the 1 floor so lots of traffic I pre selected a king bed and when I got to the hotel the only one left was on the first floor I noticed the rugs were torn and ripped at the edges with white stuff on it not sure what that was.

    I didn’t get a chance to order breakfast however the gentleman who checked me in provided me information for complementary breakfast. The location was great close to work parking was hectic $30 a night but other than that was ok

    Stayed in February 2022

Showing 1 - 25

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