1780 Aeroplaza Drive, Colorado Springs, CO 80916, United States of America
#98 of 99 hotels in Colorado Springs
Guests' ChoiceBased on 382 hotel reviews
3.4Cleanliness
4.5
Comfort
4.7
Location
5.7
Facilities
4.0
Staff
5.6
Value for money
4.6
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 12, 2024
Puffer
United States of AmericaThe lies before grabbing the room, there is no working pool they need to stop advertising that. There also was no towels in the room and missing lampshades as well as broken grout in the bathroom. It’s in rough shape.
The location is everything, it’s a good spot near the airport with a good view of the range.
Stayed in March 2024
Reviewed: November 9, 2023
Dawn
United States of AmericaThe fact that management watched me walk outside several times to have a cigarette and when I went to check out she claimed that I had smoked in the room and wouldn’t refund my 100 dollar deposit that is the third time that place and kept my deposit
It was the only cheap place around
Stayed in August 2023
Reviewed: October 20, 2023
Maria
United States of AmericaThere was no tells no Hot water. No trust cans
Stayed in October 2023
Reviewed: September 28, 2023
Mcgee
United States of AmericaWhen I checked in there were no blankets on 1 bed the front desk said the rooms are as they come I froze that first night I had to go buy a blanket, towels ,trash liners, soap, and my own coffee every day no breakfast was ever served 1 or 2x a day my key had to be changed being locked out
There wasn't ever a breakfast served in the 21 days there no linens at all no blanket on 1 bed no coffee maker
Stayed in August 2023
Reviewed: September 17, 2023
Amy
United States of AmericaIt was very uncleanly. Burn holes in the bedding, stains all over the carpets, smelt of smoke.
The WiFi.
Stayed in September 2023
Reviewed: August 31, 2023
Gill
United States of AmericaRoom smelled like smoke. Person didn't listen when we said we needed an elevator if we were to have a second floor room. The entire motel had no hand towels or washcloths. The "breakfast bar" had a few packs of instant oatmeal, and no spoons or anything else. The pool was out of order. The ice machine was out of order. This is a lousy facility.
Stayed in August 2023
Reviewed: August 25, 2023
Scarlett
United States of AmericaWas told after checking in that the pool was under construction. There was no refrigerator or microwave in the room, there were no washings or hand towels, when I asked about getting some they didn't have any. House keeping didn't clean the room any while we were there, we had to take our own garbage out and go daily to the front desk to have our room keys reprogrammed and get clean bath towels. Their website said they served breakfast but they didn't. Very dissatisfied.
The room were big and the hotel was located with easy access.
Stayed in August 2023
Reviewed: August 13, 2023
Alice
United States of AmericaHomeless people outside, screaming and crying outside building. Really scary. No remote, no shampoo or conditioner. Smells like so much weed.
Clean sheets
Stayed in August 2023
Reviewed: August 10, 2023
Michelle
United States of AmericaThings that were not working: tv, lights, pool, breakfast, ice. It appears that folks are living there permanently. A car was being worked on in the parking lot
Nothing
Stayed in August 2023
Reviewed: August 2, 2023
Albert
United States of AmericaHad to change rooms twice to get a air conditioner that worked. The breakfast was very meager and they ran out by 7:45, because they sent the patrons from the super 8 next door over (6-9 breakfast hours). I was standing there when the clerk called the owners and requested to put more food out and she was told no, that's all there was for the day. There wasn't any soap for a shower or to wash your hands, only 2 of the 4 lamps had bulbs in them, there wasn't any clean pillow cases and the general appearance of the hotel was very poor. Bottom line is that the staff's hand's were tied because of extremely poor owners and management. Don't bother to waste your money on this hotel or the super 8 next door,as they were complaining about the same issues.
At least the water was hot.
Stayed in August 2023
Reviewed: July 31, 2023
Dorea
United States of AmericaWe had to move to a different room because the AC was not working. We didn't have enough pillows or towels in the rooms. Also there was a water leak on the bathroom ceiling, The pool was closed but was not posted on their website. The whole hotel smelled muggy it was just not what I expected.
Only thing was the beds were comfortable
Stayed in July 2023
Reviewed: July 31, 2023
Maria
United States of AmericaNo tells air conditioner Did not work no trash buckets?
Stayed in July 2023
Reviewed: July 26, 2023
Kennan
United States of AmericaIt was unbearably hot in the lobby, the room was literally falling apart, it was dirty, smelly, and just generally awful. Didn't match the pictures or expectations at all. No soap in the bathroom, bathroom counter falling apart, tv didn't work. The people staying directly next to me were fighting and screaming and there was no security to stop them. I ended up having a panic attack and felt unsafe to even leave.
The front desk person was amazing when I checked in. That's literally the only thing I liked.
Stayed in July 2023
Reviewed: July 25, 2023
Christie
United States of AmericaThere was an air of superiority with the check-in staff member. I felt that I was being talked down to. We had to climb stairs to get up to our room (we're both Senior Citizens). A bed and night table had obviously been removed, leaving the room with a huge open space, giving it a bit of a desolate feel. The television was not plugged in to cable or even the wall socket, which was a major disappointment to us. There were just wires hanging down from the ceiling where a smoke alarm should have been. The desk chair was broken and unusable. When I called the front desk to tell them about the problems, I was told that rather than waiting for my deposit pending room inspection, it would be immediately removed from my credit card. Since I expected I would be getting the refund back anyway, I did not view this as compensation. There was no one sent to alleviate any of the problems. To top it off, there was no breakfast in the morning.
Not much. See below.
Stayed in June 2023
Reviewed: July 24, 2023
Tammi
United States of AmericaThe place was very run down. I stayed in a king suite and it had a kitchenette but the stove was broke, the fridge didn't work and the AC wasn't working. I asked to get a couple extra pillows but they didn't have any. There were only 2 small pillows on the bed and wasn't enough for 2 people on a king size bed. The vending ice machine in the main lobby wasn't working either.
The location and cost
Stayed in July 2023
Reviewed: July 7, 2023
Rob
United States of AmericaHalf the second floor was missing the carpet, our door was broken and had to be careful opening it. The room was good in size but waste of space plenty of room for a fridge and micro wave. The tile in the bathroom were broken.
The bed was comfortable
Stayed in July 2023
Reviewed: July 7, 2023
Dawn
United States of Americanothing could of been more bad the pool was closed like it was when I was here last year
was good at replacing my non working remote
Stayed in July 2023
Reviewed: July 7, 2023
Susan
United States of AmericaOnly one pillowcase on each bed....all wrinkled like they had been used. No washcloths. We requested two more pillowcases and two washcloths. Received two wrinkled pillowcases, but hoped they were at least clean and two washcloths.
Stayed in July 2023
Reviewed: June 27, 2023
Melvin
United States of AmericaThere was no hot breakfast as indicated in the reservation, upon arrival, we had no washcloths no so no shampoo no trashcan no cups, and our carpet was sticking up in our door, almost tripped, walking into the room
Nothing
Stayed in June 2023
Reviewed: June 26, 2023
Hector
United States of AmericaThey didn’t have breakfast at 8 am like they said they would. And. The a/c was broken. Told the clerk. But she said to give it some time. It was hot all night.
It was clean
Stayed in June 2023
Reviewed: June 18, 2023
Sammy
United States of AmericaThe hair dryer caught my hair in fire when it was wet. The toilet had mold around the bottom of it. The shower had mold along the top of the tub. The pool was under construction the hole time. There was no breakfast, just coffee and orange juice. The heater smelled like it was catching on fire when turned on. The cable didn’t work the hole time.
Stayed in June 2023
Reviewed: May 18, 2023
Jennifer
United States of AmericaNo basics in room like coffee maker, blow dryer, alarm clock. Holes in blankets. Room smelled like smoke.
Staff was very friendly.
Stayed in May 2023
Reviewed: April 10, 2023
Joan
United States of AmericaIt was advertised as having breakfast included and a pool. Neither were available.
Stayed in April 2023
Reviewed: February 3, 2023
David
United States of AmericaThere was no breakfast as advertised, and it was not very handicap accessible.
It was a cheap hotel close to the airport and where my daughter lives.
Stayed in January 2023
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