301 South Beeline Hwy Suite A, Payson, AZ 85541, United States of America
#10 of 31 hotels in Payson
Guests' ChoiceBased on 194 hotel reviews
8.2Cleanliness
8.8
Comfort
8.5
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
7.7
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Isaac
United States of AmericaI really didn’t have any complaints. The people were friendly. The breakfast was good. Location was great.
Breakfast was good. It was in a good location to where I needed to go to thank you.
Stayed in April 2024
Reviewed: April 10, 2024
Teri
United States of AmericaThe pillows were flat. We got 2 very small thin bath towels.
The hotel was quiet. It was clean.
Stayed in April 2024
Reviewed: April 2, 2024
Fred
United KingdomNothing
The breakfast was adequate and clean and tidy. The pool was very good and enjoyed the hot tub. Quiet location and close to restaurants.
Stayed in March 2024
Reviewed: March 25, 2024
Bo
United States of AmericaThe quality of the breakfast could've been better.
I like the overall all value of staying there.
Stayed in March 2024
Reviewed: February 26, 2024
Brenda
United States of AmericaWish there were salsa but the hot sauce was okay.
Breakfast was good, from the scrambled eggs to the English muffins.
Stayed in February 2024
Reviewed: February 19, 2024
Doug
United States of AmericaNeeds to be updated, a bit rundown. Breakfast was just about nonexistent
The location , staff was friendly
Stayed in February 2024
Reviewed: November 12, 2023
Margaret
IrelandThere was a strange smell in the room, not quite sure what it was.
Location is great, the hotel has a pool and hot tub which we used. Laurie on reception and breakfast duty is a lovely, friendly, helpful lady.
Stayed in November 2023
Reviewed: October 3, 2023
David
United States of AmericaBreakfast was bland
It was ok.
Stayed in October 2023
Reviewed: September 29, 2023
Frank
United States of AmericaRoom seemed to be missing a chair. Huge open space with nothing in it.
Stayed in September 2023
Reviewed: September 19, 2023
Maggie
United States of AmericaUpgraded coffee maker would have been nice, like a Keurig.
Excellent breakfast options. Central location.
Stayed in September 2023
Reviewed: July 27, 2023
Denise
United States of AmericaClean, carpet free
Stayed in July 2023
Reviewed: July 23, 2023
William
United States of AmericaGuide on tv is lacking. Not enough coffee packets in room.
Offered free breakfast. Refrigerator in room. Coffee maker in room.
Stayed in July 2023
Reviewed: April 11, 2023
Ida
New ZealandHallway carpet wrinkly. Breakfast pretty basic
Spacious comfortable room with good bed in a good location.
Stayed in April 2023
Reviewed: April 6, 2023
Christina
United States of AmericaThe spa had so much chlorine that it burned our eyes and the pool and spa were dirty. It was a bummer because we chose that hotel for the pool and spa. The breakfast didn't taste very good and they ran out of food. The TV was set to 55 and we could t hear our shows and the air conditioner didn't work well.
The room was nice and the staff was very nice.
Stayed in April 2023
Reviewed: February 14, 2023
Edward
United States of AmericaThe towels were terrible! Wore out , thin and very rough.
The breakfast was really good and a lot to choose from.
Stayed in February 2023
Reviewed: December 27, 2022
Arlet
United States of Americaneed to improve on their cleaning and towels
good location
Stayed in December 2022
Reviewed: November 14, 2022
Sandi
United States of AmericaThe shower in our room needed a thorough cleaning…the corners of the shower floor were dirty. Our room was not cleaned during our stay, even though we requested it. There was some sort of miscommunication between the overnight staff & the day staff. The nighttime person on Saturday graciously got us clean towels when we requested them, after we returned to our still uncleaned room. The manager apologized the next morning & sent us an email extending us a 20% discount on our next stay booked through Best Western.
Spacious room, hand-held shower head, fridge, comfortable chair & ottoman
Stayed in November 2022
Reviewed: November 7, 2022
Michelle
United States of AmericaBathroom door warped and water damaged badly at bottom, should have been replaced ages ago. Hangers down low to floor, clothes brushed floor, had to hand clothes on desk chair.
Staff nice, helpful. Bed comfortable.
Stayed in October 2022
Reviewed: November 7, 2022
Maureen
United States of AmericaThe bed was uncomfortable, could use an upgrade especially for the room you’re paying for. The water pressure was awful for showers. They could also use more than one sitting chair in the room. It would have been nice to have another option than the bed to sit in. The noise level was a bit too. It was either stairs or the people above us but it was all weekend long.
The breakfast was your typical hotel breast, it wasn’t horrible, coffee wasn’t great but it all did the job. We loved the spa tub inside the room and the cute little fireplace. The mirror inside the bathroom was AMAZING. Odd thing to mention I know but I thought it was so cool.
Stayed in November 2022
Reviewed: October 24, 2022
Trevor
United KingdomVery friendly, helpful and welcoming. room was nice and comfortable.
Stayed in October 2022
Reviewed: September 14, 2022
Jorie
United States of AmericaThe carpets need cleaning- we had a few spots that either need treatment or completely redone. The building itself was old and the elevator situation was strange- dark and hard to access with luggage.
The rooms were updated with nice floors in the entrance and bathrooms. The front door staff was very friendly and happy to assist. Great breakfast!
Stayed in September 2022
Reviewed: September 10, 2022
Richard
United States of AmericaEverything was fine
Location was very convenient
Stayed in September 2022
Reviewed: August 22, 2022
Kelly
United States of AmericaBreakfast was cold, not very good. carpet in room was damp. shower pressure weak.
Good Location, easy access in town.
Stayed in August 2022
Reviewed: July 30, 2022
Connie
United States of AmericaThe price.
The location was good and the breakfast was exceptional. The room was cleaned and the hotel didn’t have that musty smell. Having an Elevator was great, when your 60 plus helps .
Stayed in July 2022
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