Bathtub slippery Bathroom door gets stuck

Cleanliness

Stayed in March 2024

Definitively the breakfast. It was not bad, but nodoby was there (just me and my colleague) and it took something like 20 mins to have my omelette served. Plus, 15 mins to have a black coffee. The view from the breakfast room is great, but it was so cold there. My colleague had some eggs with with bacon, and he said the bacon was not good at all. So I suggest to improve the quality and the service there, although the gentleman that served us was definitively very kind and professional.

Really nice boutique hotel in LGA area. Stylish and with really well made rooms. Prices may vary from time to time, but for 1 night paying (taxes included) around 150$ in this area, is correct. My room was really silent, well cleaned and comfy bed. Washroom with a nice walk-in shower, big mirror and proper lighting.

Stayed in March 2024

Location was a little sketchy. There was a really drunk guy harassing people at the check in counter. Despite the security procedures, strangers were pounding on my door in the middle of the night. Did not feel super safe.

Staff were friendly, room and bathroom were great.

Stayed in January 2024

No shuttle from the airport, quite far from La Guardia, strange shared space with another institution.

Because Delta canceled my flight and many other flights at 8pm, I was glad to get a room.

Stayed in January 2024

Hotel shares the elevator with adjoining property. Elevator sign said lobby was on 2nd floor but the button to push is H2. Signage within the building for the hotel could be clearer.

Hotel is very convenient to LGA and has a free shuttle which is extremely helpful when your flight has been cancelled and you unexpectedly need to find a hotel. The staff was patient and courteous with the line of frustrated travelers. Rooms are spacious, clean and comfortable.

Stayed in January 2024

The hotel decoration is very new, with a very rich breakfast. The building also has other restaurants, which are of good quality and affordable. The only downside is that it is far from the city center and requires taking a bus before transferring to the subway.

Stayed in January 2024

the price for a one night stay is expensive especially when breakfast is not included.

clean room . spacious

Stayed in December 2023

The entrance , reception and elevator location is a little confusing

The front desk was exceptionally friendly and helpful. They have carbonated water and cold water machine for the guests that I loved!! You can take the bus to the subway in front of the property.

Stayed in November 2023

Other guests were noisy. Thin walls.

Room was very clean. Everything is updated. Really nice bathroom. Friendly staff. Right across the street from the bus stop.

Stayed in October 2023

The buffet restaurant was too expensive for the quality of the food. Undercooked pork is a health hazard.

The room and staff were amazing.

Stayed in November 2023

There's an Asian buffet in the same building, but no other retail or dining options, so you have to Door Dash other fare. I do think the hotel is working on expanding its rooftop restaurant beyond breakfast. Also, to my knowledge, not walking distance to train or subway. They do have convenient on-site parking, possibly at a charge. I didn't have a car, so I didn't ask. I would stay here again for the comfortable beds and good breakfast options.

Good overnight hotel for travelers with layovers via LGA. Front desk staff were lovely, and they had pretty good drinks and snacks in the lobby to buy. Also a staffed bar in the evenings. The rooms are on the smaller sidel, but everything is brand new and super clean. The bed and pillows were very comfortable, and the flooring is a nice wood laminate rather than carpet, so much better for guests with allergies. They have a great rooftop view of the city, and the breakfast options were good. Free airport shuttle is about 15-30 minutes depending on traffic.

Stayed in November 2023

NOT MUCH ACCESS WITH THE 3RD FLOOR LOUNGE AREA, PAID FOR GYM INCLUSION-UPON ARRIVAL & THROUGHOUT RESERVATION NO GYM ACCESS😕DISAPPOINTING

COLLEGE POINT MALL WALKABLE, STAFF VERY ACCOMMODATING, AREA NICE & QUIET FOR APPROPRIATE REST & RELAXATION, ROOFTOP VIEW FOR BREAKFAST, BEAUTIFUL

Stayed in November 2023

The air conditioning is noising.

Rooms are big and comfortable.

Stayed in November 2023

Everything, restaurants on location,

Stayed in October 2023

$5 for a cup of coffee??? Cafe way over- priced.

Nice room.

Stayed in October 2023

Booking says the hotel offers breakfast for 5 Dollars, that is not correct. The hotel doesn't offer breakfast at all. We kind of booked the hotel because of the breakfast and were really disappointed. On the roof top floor there is an external restaurant and the food is really good but it doesn't belong to the hotel and is a little pricy. Also the hotel is an IHG hotel and it doesn't say in booking. They didn't accept my member ship card and I didn't get points. The shower is very very slippery!

It is quite a ride from the JFK airport, but we were glad we booked a rental car and drove there after our transatlantic flight.

Stayed in September 2023

The blackout shades were broken in the room. They could’ve had a coffee set up in the lobby area.

The staff is very friendly and helpful. When we checked in, we were so exhausted, and they were very accommodating.

Stayed in October 2023

The shades are automatic and we didn't know how to operate them! Other than that, the room was perfect

The room was spacious and extremely comfortable. Love the shower

Stayed in October 2023

Travel

The room was well kept. Travel to my many destinations were made easy by having public transit right there.

Stayed in October 2023

The neighborhood was sketchy & with no restaurants in walking distance or that you’d feel safe to walk to.

The bed & pillow were very comfortable & the room modern & clean.

Stayed in October 2023

Ask for a room away from the karaoke bar on the ground floor. My room was right above it and it was noisy to the wee hours of the night.

This is a very spiffy new hotel with a shuttle to La Guardia. It is a great value for an airport hotel.

Stayed in September 2023

Location

Design and interior

Stayed in September 2023

No place to walk to. Funky residential area. No exercise room as represented and breakfast was not five dollars for guests as also stated

Friendly staff, nice bedding and amazing Asian seafood.

Stayed in September 2023

The staff was first class! Great service. First room we were assigned the toilet didn’t work properly. Once reported we were quickly moved. The room we moved to had food in the refrigerator. It should have been checked before assigning. The room was comfortable and otherwise clean. The towels are wonderful!! Big and soft. I would like to purchase some for my home. The breakfast was lackluster. The kitchen was not open so they had to bring the food from another floor. It was cold, tasteless and it took too long to receive based on what we ordered. The wait staff was nice. The worst part is that there is an Asian restaurant in the building and the aroma can be offensive in the elevator/lobby. It does not permeate the rooms.

Stayed in August 2023

Due to a power breakdown in the night, the fire alarm went full force about every half an hour. There was no explanation and no excuses afterwards. Poor customer management.

Stayed in April 2024