407 Chestnut Street, Chattanooga, TN 37402, United States of America
#28 of 85 hotels in Chattanooga
Guests' ChoiceBased on 326 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.6
Staff
8.9
Value for money
7.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 13, 2024
Michael
GermanyCleaning service has missed some spots in the room. A/C sounded like a starting airplane.
Good location, in walking distance to river, aquarium and other touristic spots downtown. Ample choice of restaurants and bars nearby.
Stayed in April 2024
Reviewed: February 23, 2024
Forrest
United States of AmericaUsing the restaurant, bar, or snack bar is way too expensive! I guess Hotels now a days don't make enough money for the rooms.
The facility was nice. Parking was very convenient. The very personable.
Stayed in February 2024
Reviewed: January 11, 2024
Ben
United States of AmericaWe occasionally had a bit of a wait on the elevators. We had some difficulty finding the restaurant for breakfast, but found it.
We enjoyed the room, the view from the room and the beds. Everything was clean and well-maintained. Cait checked us in and was very helpful at that time and the next day. We especially enjoyed the cookies. The downtown location was excellent and there was convenient parking.
Stayed in January 2024
Reviewed: January 6, 2024
Akayla
United States of AmericaA little dusty in the rooms and no trash bags in any of the trash cans. Beds were a little too hard for me. However, I know beds are a variety of preferences for us all. Also breakfast was 20 dollars with not much of a variety. Definitely not worth it and for the price of the stay it shouldn’t be nearly that much money.
Great hotel and friendly staff.
Stayed in January 2024
Reviewed: January 4, 2024
Shawn
United States of AmericaThere was food left in the refrigerator, grout in shower had an orange colored mildew on it and the shower floor didn’t look clean. There was only one small trash can and it was located in the bathroom.
Price and location.
Stayed in January 2024
Reviewed: January 2, 2024
Wendy
United States of AmericaWe upgraded our room to a suite, and the couch was so nasty we were afraid to sit on it. So it was a waste of money for us.
The location was great
Stayed in January 2024
Reviewed: December 31, 2023
Alana
United States of AmericaNeighboring hospital made for consistent sirens, staff was not engaging
Location was close to attractions
Stayed in December 2023
Reviewed: December 22, 2023
Niquana
United States of AmericaEverything was good
Location
Stayed in November 2023
Reviewed: September 19, 2023
Gina
United States of AmericaThe parking fee could be cheaper.
Everything was great! We had no problems with check-in, rooms were clean and great. Great customer service and the cookies were delicious.
Stayed in September 2023
Reviewed: September 12, 2023
Kathy
New Zealandnothing
the beds
Stayed in August 2023
Reviewed: August 8, 2023
Dave
United States of AmericaHad to call maintenance for the TV and a lightbulb was out the no one addressed after we asked
Location to things we were interested in
Stayed in August 2023
Reviewed: August 5, 2023
Janet
United States of AmericaNo balcony
Friendly staff, great pool and comfortable bed.
Stayed in August 2023
Reviewed: June 3, 2023
Bonnie
United States of Americait needed some updating.
The location was great.
Stayed in June 2023
Reviewed: May 31, 2023
Barbara
United States of AmericaThe restaurant for breakfast. Go elsewhere.
close to attractions
Stayed in May 2023
Reviewed: May 2, 2023
John
United States of Americalocation, size of facility
Stayed in April 2023
Reviewed: April 30, 2023
Joanna
United States of AmericaIt was very good
Stayed in April 2023
Reviewed: April 28, 2023
Ann
United States of AmericaWasn’t super clean - There was a large clump of black hair on the window blinds in our room, the shower seemed like it could use a good scrub. elevator also broke on our first day and wasn’t fixed during our stay, so we had to hike 8 flights of stairs 2 days because the elevator wait was too long with kids
air conditioner in the room was incredible! if you’re like me and you like a cold room when you sleep, their AC was the best hotel AC I’ve ever had! shower head was also nice and had good water pressure
Stayed in April 2023
Reviewed: April 27, 2023
Denise
United States of AmericaElevator was down and there was trash in the halls I had to call twice about the trash
Didn’t have breakfast
Stayed in April 2023
Reviewed: April 22, 2023
Allen
United States of AmericaThe showers had no pressure.
The facilities were well kept. Rooms were excellent. Bar/restaurant was great. Issac was the bomb.
Stayed in April 2023
Reviewed: April 10, 2023
Patton
United States of Americadidn’t have free parking
great downtown area
Stayed in April 2023
Reviewed: April 4, 2023
Diane
United States of AmericaWasn’t as close to aquarium as we wanted but fairly close.
Stayed in March 2023
Reviewed: February 17, 2023
John
United States of AmericaWi fi would not connect to tablet. Staff tried to fix problem. Was booked for 2 nights wife became ill had to leave .only one day stayed. No compensation. For other night.
Location was great. Good breakfast.
Stayed in February 2023
Reviewed: December 19, 2022
David
United States of Americathe breakfast was bad. maybe the cook had an off day but the breakfast lacked.
the location to downtown was great. even though they are renovating the facility was clean and neat.
Stayed in December 2022
Reviewed: December 14, 2022
Keith
United States of Americaroom needed better clean job missed paper on the floor hair dryer was dirty fingerprints on mirror in main room
friendly staff and downtown
Stayed in December 2022
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