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  5. Reviews of DoubleTree by Hilton Colorado Springs

Reviews of DoubleTree by Hilton Colorado Springs This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1775 East Cheyenne Mountain Boulevard, Colorado Springs, CO 80906, United States of America

#47 of 98 hotels in Colorado Springs

Guests' Choice

Review Score

Based on 122 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2024

    7.0
    Enjoyed it but didn’t live up to the price.
    • Leisure trip
    • Couple
    • Premium King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    I did pay over 200 for one night in a room and the room I was put in the tub wouldn’t drain properly.

    The overall stay was great enjoyed having the pool and the rest of the perks.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very dirty especially the bathroom. Found a couple of bugs. There was a bag of trash behind a couch. Carpet very dirty

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The towels are terribly rough. I was surprised to feel something poking out of one of my pillows and pull out a feather. Are we really still using down pillows in 2024?

    Comfortable room. Ample supply of outlets and USB plugs. I was happy for the provided toiletries and hair dryer. The free cookie at check-in was nice, but complementary breakfast would be even nicer.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    7.0
    We were not Unsatisfied during our stay, but not sure this place lives up to the expectations we have for a Double Tree
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Little tricky finding the pool and weight room. I know it’s nit picky but it was annoying that the lightbulbs in the desk lamp were different types and gave off different light within the same fixture. We asked the front desk about Gluten Free options in the area and they gave us vegan/vegetarian options. Those are not the same thing. The electronic lock on the side door near our room only worked with the key card (not the e-key we had in the app)

    The common areas are well maintained and clean. Bartenders were friendly and engaging. We asked for extra towels and they were delivered timely and by a friendly housekeeping staff member.

    Stayed in February 2024

  • Reviewed: January 26, 2024

    9.0
    we enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights

    No breakfast.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    would stay again, different room
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    occasional sounds from rooms walls during evening, heavy walking sounds above

    great staff, overall cleanliness

    Stayed in November 2023

  • Reviewed: October 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Only had an issue with one staff member. Everyone else was wonderful and helpful.

    Spacious room, family friendly, pet friendly

    Stayed in October 2023

  • Reviewed: October 1, 2023

    7.0
    Overall good.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was not very clean. The pool and our room didn’t have a patio.

    The hot tub was huge & the indoor pool was good too. However pool seemed a little too cold. The hot tub was very hot and the best part of the hotel. The outdoor sitting was nice. The hotel does not provide free breakfast. Staff was very nice.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Was a pretty hotel the bar area and seating looked very up scale!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Bath Tub - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms a little out dated!

    Didn’t have breakfast, there to have surgery in the morning so no food! Check in was a breeze very helpful front desk person!

    Stayed in September 2023

  • Reviewed: September 9, 2023

    9.0
    Overal I would love to stay here again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    One of the queen beds was stiff making it uncomfortable to sleep.

    Updated lobby that was very large and Preston’s. A great view of the mountains and courtyard.

    Stayed in September 2023

  • Reviewed: August 28, 2023

    8.0
    Simple fixes would make a big difference.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We stayed there 1 night when we arrived from California, rm 175, no problem was a nice room and liked the location. We departed the next day to another location in Thornton to visit family. We came back to to the same hotel for two more nights, and requested rm 175 since we liked the location, it was not available so they gave us the room next door rm # 177, it was ok, but more worn out than the room next door, the toilet seat was worn down where you could see brown where it wore out pretty bad, and the flush handle looked like it was ready to fall out, the soap jell in the shower was completely out. Some simple changes could make a big difference, very unhappy with our last two nights there. Ate dinner in the hotel restaurant, ordered appetizers, the appetizers came out the same time as our dinner, waste of money, another disappointment.

    did not eat breakfast at the hotel.

    Stayed in August 2023

  • Reviewed: July 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Price for room was ridiculous. If you're thirsty, you should probably avoid the bar. I had a double screwdriver and it cost me $20 plus tip. Nice place but your paying for the name. No better than most rooms I've stayed in for 1/2 the price.

    Room was clean bed was comfortable you get cookies when you check out. Staff was nice

    Stayed in July 2023

  • Reviewed: April 2, 2023

    8.0
    this hotel had everything I needed and more
    • Solo traveler
    • Premium King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    pool hot tub vibes

    Stayed in April 2023

  • Reviewed: April 1, 2023

    8.0
    Nice staff and good location.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds with Bath Tub - Mobility and Hearing Access
    • Stayed 2 nights

    I pre-paid my room in Feb and I can't get hotel's receipt (with room rate) after left hotel.

    Hotel's location is good.

    Stayed in March 2023

  • Reviewed: February 20, 2023

    9.0
    Great location, great amenities, clean and comfortable room with friendly staff.
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    layout of the hotel

    location, amenities, Starbucks on site, friendly staff

    Stayed in February 2023

  • Reviewed: February 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Pillows were too soft, highway noise.

    Large comfortable room and bed, staff was great.

    Stayed in February 2023

  • Reviewed: December 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was kinda dirty

    There room has a patio

    Stayed in December 2022

  • Reviewed: August 17, 2022

    9.0
    Clean rooms, comfortable beds, hottest hot tub ever and a noisy freeway. A mixed bag
    • Leisure trip
    • Couple
    • Premium King Room - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Hot tub was EXTREMELY hot. We were sweating and dizzy after 5 minutes despite being fine in our previous hotels hot tub. On site restaurant wasn’t staffed well, no one seated us the first day after waiting 10+ minutes and looking around. So we went elsewhere. Some of the ice machines didn’t work, at least one per floor. We had to get ice on floor 2 (ground) every morning. Being right next to a highway, a bit noisy.

    Microwave/Fridge in the room, large pool

    Stayed in August 2022

  • Reviewed: July 10, 2022

    9.0
    A nice place for family.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Nice, clean room. Comfortable and good breakfast buffet.

    Stayed in July 2022

  • Reviewed: April 18, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Found many strands of hair throughout room and bathroom that were not ours, so a little disturbing there, but also I get it, I have long hair too

    Location was perfect so much to do in just walking distance

    Stayed in April 2022

  • Reviewed: November 6, 2021

    9.0
    very comfortable stay will definitely stay here next time
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    breakfast should be included, water should be available in room or lobby.

    the facilities were very nice, clean room , comfortable beds. spacious room

    Stayed in October 2021

  • Reviewed: August 29, 2021

    9.0
    Nice location very clean and friendly staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to complain about

    Very clean and close to food shopping and entertainment

    Stayed in August 2021

  • Reviewed: August 5, 2021

    8.0
    Nice and clean hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No included breakfast even though it’s an expensive hotel. Room I was in, I could hear people above me and it woke me up sometimes at night.

    Very very clean hotel and comfy bed and pillows. I like the back door in the room.

    Stayed in August 2021

  • Reviewed: July 30, 2021

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff walked in my daughter's room at 11PM while they were sleeping. Woke up my 4mos grandson.

    Great

    Stayed in July 2021

Showing 1 - 25

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