Small

Right in the middle of the city

Stayed in June 2024

Not necessarily the cleanest spot

Location, location, location Staff was also exceptionally friendly! Very comfortable bed!

Stayed in June 2024

The elevator! I laid many eggs over the 5 days of staying in this hotel as it takes forever for it to come. Just two elevators operating for tons of people trying to get somewhere, there isnt a separate service elevator so you often squeeze with things being moved around. All in all; there is not much to worry other than the elevator and the non existent lobby.

Very clean, well located, reasonably sized room for NYC. Stayed in the Queen room with a view, I wouldnt recommend a room w/o view as it would feel cooped up.

Stayed in June 2024

The lack of amenities The very slow elevator

The location The bed comfort

Stayed in May 2024

Size of the room was small, breakfast was handled by other company

Location, room cleanliness

Stayed in June 2024

Initially I messaged the hotel via booking.com to book a taxi between the hotel and airport and the communication was very poor, however they answered all my other questions perfectly. We had an issue with our toilet that got blocked. Not the happiest moment but they fixed it and didn't happen again during our stay. Shame that the lobby is small. There are two elevators and it's true that sometimes you might have to wait a bit for it.

I am very pleased for choosing this Hotel after our original hotel got cancelled. We found this hotel as a last minute choice and at a very good price for the location. The location is perfect, at a short walk distance from time square and many other attractions. Get the app go city pass and you can explore the whole city at a reasonable price. The room was comfortable, with tea and coffee facilities and a mini fridge. The shampoo and shower gel also very good. The bed and towels were replaced everyday (5xnights). there is a basic supermarket next door in case you want to buy some food. We didn't have breakfast in the hotel and the restaurant is located on the 7th floor. The room had a good size TV and air conditioning. The room was big enough for us (standard room). The street was calm and safe. Not noisy overnight. Ignore the negative comments about bad smell because you can smell that all over the city. I felt totally safe there. The staff was very friendly and smiling. They kept out luggage until we could check-in. Can't wait to go back!

Stayed in May 2024

Friendly staff

Stayed in May 2024

I loved the location! Friendly staff and clean!

Stayed in June 2024

Felt small, slow elevators, a bit out dated

Location, staff nice

Stayed in May 2024

Small lobby and only 1 ice machine in hotel.

The location was awesome and walking distance to many attractions and subway.

Stayed in May 2024

The room and hotel itself was a bit small, but that is to be expected in nyc! We didn’t spend much time there so we didn’t mind too much as it was a great location to explore. Elevators sometimes were busy.

Great location - just across from radio city music hall! Room was small but clean and modern. Cleaned well everyday by the cleaning staff. Loved we had Netflix in the room. Real plus to chill out and watch favourite shows after a long day of walking everywhere! Also lovely staff, the front desk received a package for me and kept it safe until I could get it off them. Would recommend to anyone who is in NYC to explore the city!

Stayed in May 2024

I’m not sure if it was a miscommunication somewhere, but my reservation was for a King room, but I only had a Queen. I was too tired to ask about it, and it was still cheaper than a lot of the others, so I let it go, especially considering the convenience of the location. The room was very small, which wasn’t a huge deal for me and my daughter, we made it work. Also, there weren’t any outlets near the bed, which I thought was kinda strange, but we improvised.

The location was absolutely perfect if you want to stay in Midtown. The staff was very friendly, and the bed was comfy.

Stayed in May 2024

Choice of twin beds

Location was good

Stayed in May 2024

I was charged for a bill that was not mine from the restaurant inside the hotel. When I went to check with the restaurant the didnt show me the invoice and they promised to call back which they didn't.

Staff are very kind and try as much to help

Stayed in May 2024

Nothing

Great location, clean, nice staff. I even got an early check in, which was super nice. Great views.

Stayed in May 2024

Bathroom door needs to be fix

Location and the staff were excellent

Stayed in May 2024

They dont accept cash deposits

Privacy , clean and convinient

Stayed in May 2024

Small lobby area, anyone can access the elevator as there’s no card key swipe inside, so a bit of safety concern. As well didn’t notice cameras on the floor where the rooms are.

Amazing location, hidden spot in the 5th Ave, just behind Victoria’s Secret. Modern room, comfortable bed, clean, strong AC, staff is super friendly and helpful, def value for the money.

Stayed in May 2024

Very small room. Issues with leaking sink and shower.

Good location. Clean room.

Stayed in May 2024

The elevator seemed to be very slow.

The staff was nice. The room was nice. The location was great. The elevator took forever!

Stayed in May 2024

Extremely small no reception just a small passage.

Location

Stayed in May 2024

There is only one fixed shower head in the shower, there is no handshower. The room is small, but considering the NYC standards it is tolerable. Two bottles of water is provided free of charge on the first day, on other days you should pay for it.

Perfect location in the heart of Midtown between 5th and 6th avenues. Just steps away to many must-see attractions of NYC like MoMa, the Rockefeller Center, Radio City Hall, St.Patrick’s Cathedral. Also walking distance to Times Square and Central Park. The room service cleans the room and changes the towels daily. The front desk is responsive and kind.

Stayed in May 2024

The rooms were small, but quite nice though.

Best location, very close to most of the commonly visited sites in New York. Friendly staff, very accomodating.

Stayed in May 2024

A pool would have been nice!

Rooftop restaurant.

Stayed in May 2024