2800 Via Cabrillo Marina, San Pedro, CA 90731, United States of America
#2 of 9 hotels in San Pedro
Guests' ChoiceBased on 549 hotel reviews
7.4Cleanliness
8.0
Comfort
8.1
Location
8.7
Facilities
7.6
Staff
8.1
Value for money
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Marie
United States of AmericaLong wait to be seated for breakfast.
Breakfast & staff were great. Our server Marie was awesome!
Stayed in March 2024
Reviewed: April 20, 2024
Grieco
United States of AmericaThe employees at the front desk were terrible, on their cell phones not very friendly
The food was good, very expensive but good, the room service was outrageous
Stayed in March 2024
Reviewed: April 1, 2024
Teri
United States of AmericaLeaky roof on the 3rd floor with buckets in the hallway, mold on the window panes.
The location.
Stayed in March 2024
Reviewed: March 19, 2024
Brianna
United States of AmericaWhen I arrived there was no reservation under my name, I had confirmations from booking.com but they had nothing in their system. I was luckily able to get a room, but was not the one I booked. I walked into the bathroom and there was a centipede on my towel. There was extremely loud protests all day on Saturday at the entrance of the hotel that was going on all throughout California hotels.
Stayed in March 2024
Reviewed: February 15, 2024
White
United States of AmericaThere shouldn’t be visible signs of water damage and roof leakage. Also there were areas that smelled musty.
Room was okay. Hotel hallways had visible water damage on the ceilings likely from the room leaking. Hotel needs some updating. It’s dated and for the money I expected it to be nicer.
Stayed in February 2024
Reviewed: February 14, 2024
Thurman
United States of AmericaHotel apparently been experiencing noisy and disruptive protests by a hotel contractor since last June using drums, whistles and loud chanting. Staff reports they are unaware when they will occur. In our case lasting about 2 hours starting at ~4 pm our first day followed by ~1 hour which awakened us at 7 am the next morning. Luckily, the protests did not recur. Not at all what we expect from a Hilton branded hotel.
Clean, comfortable, good location. Excellent support from Elizabeth at the front desk in dealing with the protest issue below. Overall the hotel treated us fairly, compensating for our inconvenience and relocating us to a different room for our second night. Bartender Michelle was great.
Stayed in February 2024
Reviewed: February 11, 2024
Ronald
United States of AmericaThe bar area was rude
It was expensive and they were Rude when we bought in outside food.
Stayed in January 2024
Reviewed: February 3, 2024
Sherri
United States of AmericaI would have liked robes in the room
Beautiful view
Stayed in February 2024
Reviewed: January 29, 2024
Kimberly
United States of AmericaCostumer service
Restaurant and cleanliness
Stayed in January 2024
Reviewed: January 21, 2024
Kathryn
United States of AmericaLacked any atmosphere
Good location, clean
Stayed in January 2024
Reviewed: January 16, 2024
Erin
United States of AmericaDingy, old
Location excellent beautiful views
Stayed in January 2024
Reviewed: January 13, 2024
Dahlia
FranceFood quality and wifi access and every morning employees protest in front of the hotel
Big rooms - comfortable beds
Stayed in January 2024
Reviewed: December 27, 2023
Edward
United States of AmericaFront desk staff was very helpful and made my experience amazing.
Stayed in November 2023
Reviewed: December 27, 2023
Connie
United States of AmericaTwo lamps in my room we’re not working
Stayed in December 2023
Reviewed: December 24, 2023
Louise
United KingdomIt is dated and needs a bit of TLC. Our balcony door wouldn’t open until the engineer ‘fixed’ it with brute force. After which we couldn’t lock it.
Location was good for us as we were going on a cruise. It was a short 10min drive. Easy to get an Uber for around $12 including tip
Stayed in December 2023
Reviewed: December 11, 2023
Walsh
IrelandDated bathroom fixtures. Poor shower controls.
Stayed in November 2023
Reviewed: December 11, 2023
Susan
United States of AmericaBad dinner on thanksgiving
Great room
Stayed in November 2023
Reviewed: December 11, 2023
Frank
United States of AmericaOld and getting run down
Convenient location for the marina
Stayed in September 2023
Reviewed: December 2, 2023
Gina
United States of AmericaCouldn't open balcony door
Location was good. Staff very friendly
Stayed in December 2023
Reviewed: November 20, 2023
Gina
United States of AmericaBreakfast was not included in stay.
Location and shuttle to the port for our cruise.
Stayed in November 2023
Reviewed: November 4, 2023
Winona
United States of AmericaEverything was fine.
Our room was clean and comfortable.
Stayed in October 2023
Reviewed: October 6, 2023
Lashawn2086
United States of AmericaThe staff booked me in the wrong room initially and acted like they weren't going to accommodate the change.
Great location. Breakfast buffet was wonderful.
Stayed in September 2023
Reviewed: October 6, 2023
Sudipta
United States of AmericaCondition of the room
Location
Stayed in October 2023
Reviewed: September 26, 2023
Megan
United States of AmericaStaff wasn't the most helpful. I had a double charge and they tried telling me I needed to call and see why by booking.com payment hadn't been sent to them but in the end they were able.to.fix it. The food at the reset was awesome overpriced and hardly edible. I would stay at the hotel again but the food was a waste of money.
Stayed in September 2023
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