1550 North First Street, San Jose, CA 95112, United States of America
#80 of 83 hotels in San Jose
Guests' ChoiceBased on 1273 hotel reviews
5.2Cleanliness
5.8
Comfort
5.8
Location
6.8
Facilities
5.6
Staff
6.7
Value for money
6.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 2, 2023
David
United States of AmericaRoaches, stains on the carpet and for some reason the refrigerator was plugged in - it worked once I dragged it across the room and plugged it in
It was close to work
Stayed in September 2023
Reviewed: September 26, 2023
Ontopofit
United States of AmericaWeek door cards! One of hundreds of established motels with door cards that don’t demagnetize as easily as these. If you plan on working all day and want to just lay down, Please be aware of this one thing. Two plugs, No WiFi and a eighteen inch old school box TV strap to a shelf.
The air condition work great and the shared microwave and ice machine are in the same location. 7-11 is a two minute walk.
Stayed in August 2023
Reviewed: September 14, 2023
Rana
United States of AmericaCleanliness, no bottled water, no wifi
Smoking
Stayed in September 2023
Reviewed: September 11, 2023
Shih
CanadaHonestly we didn’t end up staying there because the room is a lot worst then we imagined.
The manager is very nice and helped us cancel the booking.
Stayed in August 2023
Reviewed: September 1, 2023
Helder
PortugalNo free Wi-fi. Paid for internet and eas very weak.
Stayed in August 2023
Reviewed: August 21, 2023
Jop
NetherlandsYou get what you can expect of a motel. Nothing more nothing less. Quite some noice, hole in the bathroom door.
You get what you can expect of a motel. Nothing more nothing less. Everything was clean.
Stayed in August 2023
Reviewed: August 18, 2023
Kira
United States of AmericaRoaches
Stuff
Stayed in August 2023
Reviewed: August 16, 2023
Perez
United States of AmericaDirty Loud neighbors Things didn’t work
It was affordable
Stayed in August 2023
Reviewed: August 6, 2023
Dorothea
United States of AmericaEveryone staff were very nice and the cleaning girls did a wonderful job
Stayed in June 2023
Reviewed: July 31, 2023
Lin
ChinaThe most screen window is broken
no more pay for pet
Stayed in July 2023
Reviewed: July 22, 2023
Jane
United KingdomHoles in curtain, electrics in room unprofessional, cables coming out of wall . Stained furniture - poor quality . Noise from car alarm
Location and price
Stayed in July 2023
Reviewed: July 17, 2023
Yaraly
United States of AmericaThe room didn’t come with a miro wave like it said it would.
Stayed in July 2023
Reviewed: June 26, 2023
Marcos
United States of AmericaNo comments
Not really the best but it was good for resting that night
Stayed in May 2023
Reviewed: June 1, 2023
Mary
United States of AmericaMy nieces and nephew ca m e to stay with me due to a death in the family. All are under 18 years old without identification. My house is packed as can be. So I rented them a room. Anyways, I got put on the do not rent list for having unregistered guests. I was so upset i just walked out.
Nothing
Stayed in May 2023
Reviewed: May 24, 2023
Diane
United States of AmericaThe motel is super old need to be renovated. Painting very old. The bathroom door had 2 big whole which supposed to be repaired before having a guest in. The staff at check in was not too friendly very rude. Don’t even have a plastic fork for guest.
The bed was very comfortable. Housekeeping did clean the place. I brought my Lysol wipes to wipe did not find any dust or dirt.
Stayed in May 2023
Reviewed: May 22, 2023
Beverly
United States of Americaclose to my job
clean the better
Stayed in May 2023
Reviewed: May 8, 2023
Suzanne
United States of AmericaHomeless hanging out in parking lot. My car door was dinged/scratches
Friendly staff, affordable
Stayed in April 2023
Reviewed: May 8, 2023
Joann
United States of AmericaIt wasn't comfortable, holes in walls, noone could visit after 10pm.
Stayed in May 2023
Reviewed: May 8, 2023
Edwin
United States of Americanice
Stayed in May 2023
Reviewed: May 1, 2023
Joella
United States of AmericaThere is no blow dryer no microwave no coffee pot when I arrive to my room the refrigerator was unplugged I had to plug it in myself so I could put my food in. Carpets are very filthy and it does get very noisy with other 10 in slamming doors and being loud.
Stayed in April 2023
Reviewed: May 1, 2023
Christine
United States of Americathe A/C doesn’t seem to work right and not enough outlet plug
the staffs are nice and clean room
Stayed in April 2023
Reviewed: May 1, 2023
Jaime
United States of AmericaTowels seemed old and not very clean
It was convenient, and the bed was ok
Stayed in April 2023
Reviewed: April 30, 2023
Frank
United States of AmericaThe permanent marker writings on the walls could be painted over. More wall outlets would be nice. Better lights too. And the walls could be cleaner..
Very nice staff. Hotel room is a little dirty. But good room for the value.
Stayed in April 2023
Reviewed: April 28, 2023
Keopaseuth
United States of AmericaDirty
Cheap
Stayed in April 2023
Larnaca, Cyprus
Sines, Portugal
Trollhättan, Sweden
Taichung, Taiwan
Nea Kallikrateia, Greece
Almaty, Kazakhstan
Lisbon, Portugal
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content