1851 Merchant Lane, Hampton, 23666, United States of America
#11 of 27 hotels in Hampton
Guests' ChoiceBased on 140 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.2
Facilities
8.2
Staff
8.5
Value for money
7.7
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 16, 2024
Gloria
United States of AmericaNo safety bars in shower. Room desk in path of a/c blower. Not enough ventilation in pool area - room was like a chlorinated steam room. Not enough privacy from the street in the first floor room window.
Breakfast. Comfortable bed. Kitchenette. Location.
Stayed in June 2024
Reviewed: May 28, 2024
Samaria
United States of AmericaNot a toddler-friendly room. The wires behind the TV was dangling down. Plugs were in the middle of the walls with a lamp plugged in.
Staff Clean Room
Stayed in May 2024
Reviewed: March 14, 2024
Davida
United States of AmericaBreakfast could have been longer instead of an hour. Instead of it being all orders, there could have been eggs and bacon set aside for those who just wanted to eat and leave.
Location
Stayed in March 2024
Reviewed: February 7, 2024
Gogi
United States of AmericaCouldn't tell it was an hotel so I drove around it a few times before going in.
The breakfast was delicious and the staff was friendly and helpful. Accessible to everything for everybody including my pet
Stayed in December 2023
Reviewed: February 6, 2024
Nicole
United States of AmericaN/a
The size of the room
Stayed in February 2024
Reviewed: August 27, 2023
Bernetha
United States of AmericaThe first room was not clean it had stains on the pull out sofa. We went back to the front desk and was able to get another room. We felt more comfortable after that.
Stayed in August 2023
Reviewed: August 22, 2023
Diane
United States of AmericaRooms,
Stayed in August 2023
Reviewed: August 16, 2023
Joann
United States of AmericaProvide information about rooms close to elevators or if you have a need accommodations.
The staff was friendly and professional. The room was spacious and comfortable.
Stayed in August 2023
Reviewed: July 31, 2023
Louis
United States of AmericaPool was down
Very clean , location was great , staff was pleasant
Stayed in July 2023
Reviewed: June 25, 2023
Bryane
United States of AmericaI did not receive the money back from my incidentals, which was $127.99. Evidently, they did not honor the agreement they have with their third-party reservation services.
It was very clean and some of the staff were excellent.
Stayed in May 2023
Reviewed: March 6, 2023
Michael
United States of AmericaBreakfast
Breakfast was poor, however coffee was excellent!
Stayed in February 2023
Reviewed: February 6, 2023
Campbell
United States of AmericaIndoor pool wasn’t clean
Location
Stayed in February 2023
Reviewed: January 2, 2023
Ennis
United States of Americapatrons
location
Stayed in November 2022
Reviewed: July 9, 2022
Katina
United States of Americanothing
location
Stayed in July 2022
Reviewed: May 31, 2022
Kristi
United States of AmericaThe ice machine closest to me was broken. I would have loved if the pullout bed was a little bigger.
The room was spacious and clean. I loved the kitchenette.
Stayed in May 2022
Reviewed: April 4, 2022
Maria
United States of AmericaThe rooms are too cramped. The shower was very small. The room was not as pictured. Breakfast foods left uncovered. Parking problematic.
That it had a kitchenette in the room. close to shopping.
Stayed in March 2022
Reviewed: March 14, 2022
Taya
United States of AmericaThe hall signage was off - we walked around the entire building to reach our room with luggage when we later found the room was close to the elevator. the signage was misleading. the walls are paper thin. We could hear our neighbors and the guest above us had to be practicing for a River dance competition the way they were making noise above us.
Great location and facilities. The breakfast was really nice.
Stayed in March 2022
Reviewed: October 12, 2021
Natricia
United States of AmericaEverything was good.
Stayed in August 2021
Reviewed: August 29, 2021
Simmons
United States of AmericaFront desk clerk Kim was gone from the desk for over 10 minutes and was very rude when she returned. The 2 nights that I stayed she was here and her demeanor was not welcoming. I didn't like that you had to schedule pool time.
The room was nice and clean. The housekeeping staff was very polite.
Stayed in August 2021
Reviewed: June 10, 2024
Chiquita
United States of AmericaI had a great visit
I love the area it was in everything was nice and clean
Stayed in June 2024
Reviewed: April 28, 2024
Jannice
United States of AmericaI had to leave
Everything
Stayed in April 2024
Reviewed: April 25, 2024
Anthony
United States of AmericaEverything perfect
Good
Stayed in March 2024
Reviewed: February 20, 2024
Laroz
United States of AmericaThe pool appeared dirty with way too much chlorine to mask the dirt. Just being in the pool area made your eyes burn not to mention actually swimming in the pool. The room doors don’t all close all the way you have to double check to make sure your room is secure before leaving.
Location is ideal for anything you’re looking to do in the area. Close to food, entertainment, family activities & shopping.
Stayed in February 2024
Reviewed: January 28, 2024
Venessa
United States of AmericaI reservation was cancelled. And they put us in a raggedy hotel instead.
I reservation was cancelled. And they put us in a raggedy hotel instead.
Stayed in January 2024
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