710 Monroe Avenue NW , Grand Rapids, MI 49503, United States of America
#6 of 62 hotels in Grand Rapids
Guests' ChoiceBased on 502 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.5
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Helen
United States of AmericaGreat hotel. Spacious rooms!
Stayed in May 2024
Reviewed: May 26, 2024
Larry
United States of AmericaOnly one of three elevators worked, my mobile key did not work, and the omleette station wait was extremely long
Managers reception was good, nice atmosphere throughout! Staff was friendly
Stayed in May 2024
Reviewed: May 25, 2024
Toshiba
United States of AmericaBreakfast
Clean and friendly
Stayed in May 2024
Reviewed: May 20, 2024
Christina
United States of AmericaCould not get the thermostat in the room to work properly, the shower caulking needed some TLC, on tap options at the bar were disappointing.
Good location, comfortable bed, good breakfast options and on site coffee.
Stayed in May 2024
Reviewed: May 20, 2024
Tollinchi
United States of AmericaProperty was very clean and staff was friendly and accommodating. Breakfast was very good and filling.
Stayed in May 2024
Reviewed: May 16, 2024
Maayan
United States of AmericaThe water stream in the shower was a bit weak.
Breakfast was great, comfortable bed.
Stayed in May 2024
Reviewed: May 14, 2024
Carlene
United States of AmericaThe room was beautiful, breakfast was great, loved the hot tub area.
Stayed in May 2024
Reviewed: May 4, 2024
De
United KingdomGreat breakfast and spacious rooms.
Stayed in April 2024
Reviewed: April 28, 2024
Dontae
United States of AmericaVery nice bar and rooms
Stayed in March 2024
Reviewed: April 26, 2024
Rachel
United States of Americanothing
the happy hour, the patio, the morning breakfast, the location close to the river walk, the staff, and the rooms setup!
Stayed in March 2024
Reviewed: April 13, 2024
Caryl
United States of AmericaStarbucks was closed.
Nice selection of breakfast items.
Stayed in April 2024
Reviewed: April 7, 2024
Katrina
United States of AmericaLot's of kids unattended in breakfast bar
STAFF WAS AMAZING
Stayed in April 2024
Reviewed: April 3, 2024
Zachary
United States of AmericaI'm not a fan of having to pay extra for onsite parking. I don't think it's necessary to have side charges for paying customers. $200+ a night should be more than sufficient.
Breakfast was excellent, the location was nice, and overall I was surprised by the quality of the hotel.
Stayed in March 2024
Reviewed: April 3, 2024
Brenna
United States of AmericaWe liked that the hotel was on the river. Parking was very easy to go in and out. It was walking distance to a good amount of restaurants etc. there was a little park across the street so our kids enjoyed they. We loved the pool and lounge area being on the second floor so you could swim or hang out and be on the balcony enjoying the view. Rooms were very generous size. We liked the attached restaurant so the option was there to get take out to the room or not have to leave the actual building to get food which was nice with hungry kids at dinner time. The general feel of the lobby and rooms is modern but in a comfortable way.
Stayed in March 2024
Reviewed: March 23, 2024
Stephanie
United States of AmericaNeed increased organization to maintain amenities offered! Long wait at bar, no towels at pool,
Location and amenities
Stayed in February 2024
Reviewed: March 9, 2024
Sara
United States of AmericaBeautiful, clean, friendly
Stayed in March 2024
Reviewed: March 4, 2024
Alyssa
United States of AmericaAll the kids in the hot tub screaming and not being supervised by an adult
The breakfast was amazing. The view from the room was beautiful and the staff was very friendly and helpful
Stayed in March 2024
Reviewed: March 3, 2024
Melissa
United States of AmericaI didn't like that booking.com didn't actually reserve my reservation. We got all the way there and nobody from booking booked my room with the actual hotel.
Stayed in February 2024
Reviewed: February 21, 2024
Ted
United States of AmericaParking was hard to figure out at first. Access to our room thru the bar area was less than desirable but wasn't a big deal
Our room was excellent. Comfortable, clean and more than expected.
Stayed in January 2024
Reviewed: February 11, 2024
Hailey
United States of AmericaI wish I could say the room was perfect but we did find items from a previous guest in the room behind the curtain in the corner. Everything else seemed to be very clean but that was off putting.
The breakfast was awesome. We really enjoyed the pool and jacuzzi as well. Our room was a good size & was very cozy.
Stayed in February 2024
Reviewed: January 31, 2024
Brooke
United States of AmericaNothing! Everything was lovely.
Welcoming staff, easy check in process, absolutely beautiful space!! The room had a welcome message on the TV specific to me, and someone from the hotel checked in a few hours after we arrived to see how everything was going.
Stayed in January 2024
Reviewed: January 25, 2024
Matteo
Italynothing
All
Stayed in January 2024
Reviewed: January 25, 2024
Aaryn
United States of AmericaI wish there was a time at night when the pool and hot tub were reserved for adults. We tried to use them a couple of times but both pool and hot tub were full of kids. Not really the vibe we were looking for
Breakfast was awesome! The happy hour at night was really nice too. The room was big and comfortable and really clean
Stayed in December 2023
Reviewed: January 13, 2024
Shelly
South AfricaNot ideal location for a visitor. But would come back now that I have better idea of surrounds
Spacious and clean
Stayed in January 2024
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