1075 California Boulevard, Napa, CA 94559, United States of America
#17 of 28 hotels in Napa
Guests' ChoiceBased on 491 hotel reviews
8.0Cleanliness
8.2
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.8
Value for money
7.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 26, 2024
Jana
United States of AmericaIn our room we could hear noises from the room upstairs. I'm not sure if it was the pipes or people moving, but it was annoying while I slept.
Room was spacious and comfortable, breakfast was good, staff was nice
Stayed in March 2024
Reviewed: March 19, 2024
Shayla
United States of AmericaN:A
Everything was great, clean room size was good , there was no extra noise (property doing some Renovations) the staff was very nice
Stayed in March 2024
Reviewed: January 20, 2024
Curtis
United States of AmericaA few things weren’t fixed had to call desk
Staff
Stayed in January 2024
Reviewed: January 12, 2024
Lilian
United States of AmericaThe pastries were not fresh. Fruits were fresh.
Appreciate the coffee maker for coffee and tea. Also having a fridge in the room. Enjoyed ordering hot breakfast (omelette). The location was fantastic We walked to Downtown Napa.
Stayed in January 2024
Reviewed: January 1, 2024
Guangfu
United States of AmericaThe aircon doesn’t cool the room due to it is a single function central aircon system. In Dec, it can only run heater. The room is too warm even we open the window (the window cannot be fully opened.
Great location and good staff. The Complimentary happy hour is great, many cocktails options and free snacks
Stayed in December 2023
Reviewed: December 30, 2023
Lauren
United States of AmericaDog friendly. Breakfast included.
Stayed in December 2023
Reviewed: December 9, 2023
Martini
United States of AmericaThe whirlpool was moldy, and the water was lukewarm. In addition, it was not filled to the correct levels, so water was splashing out of the holes. It was a large gaping patch of paint missing in the ceiling with huge black mole spores showing through. The paint around the approximately 12 x 12 hole was hanging and cracked in the ceiling over the pool. The bed was terrible,just terrible. Hard and uncomfortable. My back was in pain for days after I slept on it.
The grounds and reception areas are beautiful. The restaurant and bar had good drinks and food. The decor was nice in the restaurant. The swans and ducks were amazing. Breakfast and nightly reception were excellent. Outside sitting area and garden areas are perfect for lounging and enjoying the scenery. Perfect place for a post breakfast paint date and chill.
Stayed in November 2023
Reviewed: December 7, 2023
Mahinur
United States of AmericaRoom were old and not very upto date
Indoor pool
Stayed in September 2023
Reviewed: November 22, 2023
Carl
United States of AmericaTV in the room was old, picture quality was poor.
Breakfast. Cook was outstanding.
Stayed in October 2023
Reviewed: October 30, 2023
Terri
United States of Americaparking fee
location complementary breakfast and reception size of the room
Stayed in October 2023
Reviewed: October 18, 2023
Myla
PhilippinesA bit dark
Checking the website
Stayed in October 2023
Reviewed: October 17, 2023
Svetlana
United States of AmericaMusty room. Towels with stains. Hole in the couch cover.
Beautiful setting. Very nice free breakfast.
Stayed in October 2023
Reviewed: October 7, 2023
Heather
United States of Americapopcorn ceilings, needs slight renovation, better breakfast
plants, location, room
Stayed in September 2023
Reviewed: September 18, 2023
Vic
United States of AmericaLighting in the room. The room ventilation wasn't the best. TV quality was not the most HD.
Breakfast was superb. Room was spacious. Ambiance and environment of the hotel is great.
Stayed in September 2023
Reviewed: September 15, 2023
Morty
United States of AmericaBreakfast only offer pork meat
Great
Stayed in July 2023
Reviewed: September 14, 2023
Renato
DenmarkRoom seemed to be old and smelled old. 500 USD per day and you still need to ask for housekeeping every day.
Location and parking
Stayed in September 2023
Reviewed: September 9, 2023
Navani
United States of AmericaAlmost no breakfast options for vegetarians (non egg eaters, but can eat milk products) and vegans. And no EV charging available at the venue.
Almost everything.
Stayed in August 2023
Reviewed: September 9, 2023
Sigalit
United States of AmericaOld furniture
Stayed in August 2023
Reviewed: August 26, 2023
Rhonda
United States of AmericaThis was an overall good value! From the location, to the room and the breakfast, we really enjoyed our stay!
Stayed in August 2023
Reviewed: August 19, 2023
Linda
United States of AmericaThe room was pretty beat up The bathroom especially The shower was so small it was hard to wash in
The breakfast was lovely The front desk staff helped us find a local market to buy some donuts and fruit for our family visit
Stayed in August 2023
Reviewed: August 15, 2023
Kahramon
United States of AmericaIt has all amenities you need for a family, however, we booked a room with a pool view, but our bedroom had a view to the parking spot. We were told by the manager that at the entry to the room we had a view of the pool and we could see slightly from the front entry. It’s not fair to pay for the pool view extra and not to have a proper view. We asked for a compensation and we were offered free parking. We paid much more for the pool view versus parking fee.
Great location
Stayed in August 2023
Reviewed: August 10, 2023
Siobhan
IrelandNothing, all good
Very good check In experience, Complimentary drinks reception and breakfast; lovely setting and so close to downtown Napa
Stayed in August 2023
Reviewed: August 3, 2023
Debbie
United KingdomParking charge Restaurant menu wasn’t that inspiring
Location was great for exploring Napa Valley Breakfast (included) was very good
Stayed in July 2023
Reviewed: August 2, 2023
Swtdiva96
United States of AmericaBeds were a little small; otherwise, nothing else :)
Dave was great at check-in and the breakfast was GREAT. Would like to revisit this time next year.
Stayed in July 2023
Mae Salong Nai, Thailand
Cologne, Germany
Puerto Montt, Chile
Barcelona, Spain
Camperdown, Australia
Smyrna, USA
Ahmedabad, India
Sincelejo, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content