1811 Broadway, Nashville, TN 37203, United States of America
#64 of 197 hotels in Nashville
Guests' ChoiceBased on 798 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.1
Value for money
8.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 12, 2024
Patrick
United KingdomGreek Yogurt at breakfast
This is my third stay at this hotel and it provides a consistent value for money product.
Stayed in June 2024
Reviewed: June 10, 2024
Kayla
United States of AmericaFridge wasn’t on when arrived, wasn’t Cool enough and loose faucet
Nice and decent breakfast
Stayed in June 2024
Reviewed: June 8, 2024
Yolanda
United States of AmericaBoth TVs in our room kept freezing and didn't work properly. There was a fellow with the glasses at the front desk who was not friendly when I went up to the desk to ask a question. I felt I was bothering him. On the other hand, there was a black woman who was very friendly and helpful. Also, we bought a bottle of wine from the bar, a sauvignon blanc, to take up to our room. I was charged $60 for the bottle. I thought that was an excessive amount. I did pay cash for it, but I thought for a wine that was unknown, it was overly priced. It would be nice if the shuttle made trips to the airport.
The room was nice, clean and comfortable.
Stayed in June 2024
Reviewed: June 6, 2024
Lindsey
United States of AmericaLoved everything!
Location, price, free drinks/shuttle/breakfast.
Stayed in June 2024
Reviewed: June 6, 2024
Lindsey
United States of AmericaLoved everything!
Beautiful hotel! Staff were great! Perfect place to stay if you’re going to broadway-free shuttle service and drinks were a nice perk! Breakfast is top notch!
Stayed in June 2024
Reviewed: June 6, 2024
Lindsey
United States of AmericaNo complaints!
Great location. Hotel was very nice and clean. Breakfast was amazing. Free happy hour was a nice perk! Tony the shuttle driver was awesome!
Stayed in June 2024
Reviewed: June 4, 2024
Jacqueline
AustraliaNothing, would stay again!
Staff were very lovely. Breakfast was awesome. The shuttle bus was very useful to have. Our kids loved happy hour each afternoon!
Stayed in April 2024
Reviewed: June 3, 2024
Meagan
United States of AmericaWe loved our room. Our only complaint was that half the lights didn’t work. They didn’t work because the outlets were halfway out of the wall and the lamp prongs were bent. But the best part of this hotel is Tony, the shuttle driver. We visit Nashville every year and will always stay at the Embassy now because of Tony!
Stayed in June 2024
Reviewed: May 30, 2024
Rodney
CanadaNo Walk in shower.
Room could have walk in shower.
Stayed in May 2024
Reviewed: May 30, 2024
Rodney
CanadaBreakfast and breakfast staff was great. Room was well equipped and with the awesome shuttle service the location worked for us. Tks Rodney
Stayed in May 2024
Reviewed: May 21, 2024
Rachel
United States of AmericaEverything was exceptional. The breakfast was better than restaurant food
Stayed in May 2024
Reviewed: May 13, 2024
Eugene
United States of AmericaThis location is always great staff excellent!
Stayed in May 2024
Reviewed: May 4, 2024
Neil
United States of AmericaI didn't think the outside of the hotel where there was outside furniture was clean. Cigarette butts on ground and in the gardens. The table was dirty and should have been wiped every day.
Location was okay. Our room was nice. The breakfast buffet was very good. The staff was great. The shuttle service was great. Drivers were friendly and helpful. C
Stayed in April 2024
Reviewed: May 2, 2024
Kathleen
United States of AmericaThe breakfast that was included
Stayed in April 2024
Reviewed: April 24, 2024
Paul
AustraliaAll good
Good location and good size room Great breakfast options and we absolutely loved the shuttle service that was offered to travel downtown 👍
Stayed in April 2024
Reviewed: April 23, 2024
Shannon
United States of AmericaNothing
Fabulous beds and breakfast
Stayed in April 2024
Reviewed: April 22, 2024
Jackie
United KingdomGood location. The room for three wasn't available when we arrived and we were given 2 rooms instead which was great. The staff were super helpful.
Stayed in March 2024
Reviewed: April 20, 2024
Donna
United States of AmericaWe had a few issues with some maintenance issues when we first checked in but they were quickly addressed
Great size rooms, wonderful breakfast, but the best part was Tony the shuttle driver- and how awesome is it to have a shuttle downtown?!!
Stayed in April 2024
Reviewed: April 16, 2024
Best
United States of AmericaVery nice..staff is very nice and very helpful
Stayed in April 2024
Reviewed: April 12, 2024
Tiffany
United States of AmericaThe pillows need an upgrade or replacement.
Location was excellent, shuttle service was appreciated and easy to use. Breakfast was very good with a huge variety of items and made to order omelets. Managers reception with free beverages and snacks was nice.
Stayed in April 2024
Reviewed: April 11, 2024
Hamilton
United States of Americahappy hour, room size and shuttle service!!!!
Stayed in April 2024
Reviewed: April 6, 2024
Amanda
AustraliaThe shuttle was so helpful! Loved breakfast and the evening reception. Rooms were spacious and clean. Beds were comfortable. Staff always friendly and polite.
Stayed in April 2024
Reviewed: April 4, 2024
Alexandra
United States of AmericaThe shuttle was a great convenience to have and the drivers were excellent. The hotel was very clean and we appreciated the friendliness of the staff. I would stay there again and again.
Stayed in April 2024
Reviewed: April 3, 2024
Christine
United States of Americaextra was valet parking which was well worth it. breakfast was excellent. shuttle service to downtown and tips from driver were VERY GOOD
Stayed in March 2024
Solanas, Italy
Lærdalsøyri, Norway
Ballyvaughan, Ireland
Macon, USA
Perros-Guirec, France
Sapareva Banya, Bulgaria
San Jose, USA
Taipei, Taiwan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content