Reviews of Embassy Suites by Hilton Tampa Downtown Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
513 South Florida Avenue, Tampa, FL 33602, United States of America
#48 of 136 hotels in Tampa
Guests' ChoiceReview Score
Based on 892 hotel reviews
8.2Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
9.3
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Facilities
8.4
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Staff
8.8
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Value for money
7.7
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Free Wifi
10.0
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Reviewed: June 23, 2023
Ingrid
United States of America45 Reviews6 helpful votes9.0“Very good hotel - perfect for visiting the Amalie Arena”- • Leisure trip
- • Couple
- • King Suite - Hearing Accessible/Non-Smoking
- • Stayed 1 night
There wasn't anything I didn't like. I have to skip this section
This is the perfect location for the convention center and for the Amalie Arena. The Hotel is huge but has very nice, large and clean rooms. They offer a complimentary Happy Hour with free drinks and a good breakfast is also included.
Stayed in June 2023
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Reviewed: June 22, 2023
Deanna
United States of America11 Reviews8.0“Great location. Lots of waiting in line.”- • Leisure trip
- • Travelers with friends
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The line to check in took an hour. The line for the valet to pick up our car took an hour.
great location to Amalie arena where we were seeing a concert. Hotel was clean and had good amenities. The rooms were very spacious.
Stayed in June 2023
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Reviewed: June 16, 2023
Vivian
United States of America28 Reviews1 helpful vote7.0“it had a honeymoon ambiance too much for a convention I was just needed it for sleeping”- • Business trip
- • Solo traveler
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
crowded
staff luxury
Stayed in May 2023
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Reviewed: June 7, 2023
Tamara
United States of America2 Reviews8.0“overall it was great.”- • Leisure trip
- • Group
- • Queen Suite - Mobility Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
20 stories high
trolley stop right in front that literally takes you every where. it comes as frequent as every 15 mins. very good for drinkers. AND ITS FREE!
Stayed in May 2023
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Reviewed: June 1, 2023
Amber
United States of America1 review8.0“Overall our stay was great! The location was excellent even walking distance to food and tourist events. Nevertheless Ro”- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The valet parking was a surprise. Also the cleaning service was upon request. We did have to keep asking and calling for more clean towels and face clothes. With it being the summer the elevators did take long when checking out.
First and foremost Rob was exceptional at the guest check in desk. He notified us on everything the hotel has to offer and what events they were having. Rob made everything comfortable and smooth with check in. we drove from Georgia on a 5 1/2 hour drive and he made sure we were able to check in early. Rob is the best
Stayed in May 2023
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Reviewed: May 28, 2023
Jackie
United States of America1 review8.0“We liked the hotel and had a good time.”- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
Very hard to get automobile into parking deck for valet. Would like to have had a room on bay side.
breakfast, room
Stayed in May 2023
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Reviewed: May 24, 2023
Judith
United States of America7 Reviews8.0“comfortable room nice staff great breakfast”- • Solo traveler
- • Suite with Two Queen Beds and City View - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
slow and out of service elevators. terrible lunch dinner restaurant. suites thought it would have a kitchen because it said suites. terrible tv channels. no Fox business
location nice room clean. great breakfast
Stayed in May 2023
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Reviewed: May 15, 2023
Linnea
United States of America7 Reviews1 helpful vote8.0“Overall all though our experience was Wonderful and I would stay again !”- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The parking is Valet only for $35 which is fine but Valet was very unorganized. They was not able to locate our car at first, and then to contact valet you suppose to scan QR code and/ or text a number, which again would be fine and convenient but it was not working so we had to go down to valet and request our car and wait.
The Facility is very nice and location was by the water so we could look out our room window and see all the boats & yachts. The free breakfast was very good, we really enjoyed !
Stayed in May 2023
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Reviewed: April 29, 2023
Thomas
United States of America4 Reviews7.0Good- • Leisure trip
- • Group
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
requested room cleaning did not happen.
great location
Stayed in April 2023
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Reviewed: April 26, 2023
Kathleen
United States of America2 Reviews9.0“Absolutely enjoyed our stay and will definitely rebook our next trip to Tampa.”- • Leisure trip
- • Couple
- • King Suite - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
the lobby bathroom was fairly dirty and could use a little more TLC
the location, the comfort and welcoming feel. breakfast was amazing and the evening reception was a nice plus.
Stayed in April 2023
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Reviewed: April 23, 2023
Laura
United States of America7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds and Bay View - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
was there for four nights without being serviced. pool was underwhelming
loved the proximity to everything, convention center to arena and right next to the trolley
Stayed in April 2023
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Reviewed: April 15, 2023
Amy
United States of America13 Reviews9.0“The staff was very friendly. one of two elevators were broken down so that was a little frustrating seeing as how there”- • Leisure trip
- • Family with young children
- • King Suite - Hearing Accessible/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The location was amazing
Stayed in March 2023
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Reviewed: April 14, 2023
Lisa
Cayman Islands3 Reviews8.0“really good and easy”- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
stains on the room ceiling
location
Stayed in April 2023
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Reviewed: April 7, 2023
Curtis
United States of America3 Reviews9.0“great stay and free breakfast was a nice plus😌😌😉”- • Leisure trip
- • Couple
- • Two-Room King Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
nothing
everything!!!
Stayed in April 2023
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Reviewed: April 4, 2023
Lucas
Paraguay7 Reviews7.0“Great location. Generous breakfast, older facilities/rooms.”- • Business trip
- • Solo traveler
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
The hotel's facilities do not reflect the high cost per night. I paid over $350/night.
Rooms were spacious. Breakfast was generous.
Stayed in March 2023
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Reviewed: March 30, 2023
Vincent
United States of America7 Reviews9.0“I would book this hotel again, but I would request something away from the elevators.”- • Leisure trip
- • Couple
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
It was hard to sleep because of the noisy elevators. Also, one elevator was not operational and, as a result, the lines to use the available one were long.
The room was very clean and spacious. We loved the three pillows on the bed. Desk staff were all professional and attentive. Valet service was fast, considering the volume they had. Location was perfect for our concert event. Quality of the breakfast was a pleasant surprise.
Stayed in March 2023
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Reviewed: March 25, 2023
Kimberly
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Suite with Water View - Non-Smoking
- • Stayed 3 nights
Day 2 the elevator was out of service the remaider of our stay.
It was ok. Great location. I would book again.
Stayed in March 2023
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Reviewed: March 24, 2023
Joseph
United States of America1 review7.0“nice location.The room we hands bathroom was not properly cleaned and made us very uncomfortable.”- • Family with young children
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
the shower and tub in Bathroom was not well cleaned.Skeeved me out.Hairs on the wall of the shower and tub.
it was a convenient location to everything
Stayed in March 2023
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Reviewed: March 14, 2023
Macomber
United States of America1 review7.0“Great location and worked great for a two-night stay.”- • Leisure trip
- • Family with young children
- • Queen Suite - Mobility Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The staff was ok. As a Hilton Honors Diamond member, we are accustomed to some additional perks but we didn’t receive those. Also, the amenities of the hotel really don’t accommodate the size. There weren’t enough tables for breakfast, hardly any chairs or towels at the pool and there were long lines for everything - elevators, check-in, luggage, valet, etc. The pool was quite dirty as well which was a little off-putting.
The location is great - the street car stop is out front, easy walk to the river walk and right next door to Amalie arena for the game.
Stayed in March 2023
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Reviewed: March 7, 2023
Colleen
United States of America2 Reviews8.0“Room clean, hotel pretty, location perfect. But one night for $432 is crazy. Too much $$.”- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The air conditioning was not working well. Thermostat in the room is really just for looks since the a/c is climate controlled from downstairs. Never could get the room cooled down. Pulled the sleeper sofa out to check it out - that mattress was so old and thin and lumpy - there is no way anyone could actually sleep on it. The extreme poor condition of the mattress on the pull out sofa was shocking.
We were attending a hockey game at Amalie Arena, so the location was absolutely perfect. The room was very clean and the hotel is pretty inside.
Stayed in February 2023
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Reviewed: February 27, 2023
Jenni
United States of America7 Reviews8.0“location is ideal for access to events”- • Leisure trip
- • Travelers with friends
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
there was an issue with the air conditioning in the hotel and the room was warm
the location was great for the Gasparilla distance classic races
Stayed in February 2023
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Reviewed: February 23, 2023
Lori
United States of America1 review8.0“It was a great trip”- • Leisure trip
- • Couple
- • Suite with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Of the 4 elevators available only 2 were working and the facility was at capacity. To use the stairs you had to go out side of the building for 2 flights and hope the fire exit door was open on the outside.
It was very close to the venue we were attending. Staff were very nice. Free happy hour with snacks and drinks. Breakfast in the morning had a great selection.
Stayed in January 2023
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Reviewed: February 19, 2023
Valerie
United States of America4 Reviews9.0“We had a great visit in Tampa and Embassy Suites did not disappoint.”- • Business trip
- • Couple
- • King Suite - Hearing Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Elevators were continuously packed.
Stayed in February 2023
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Reviewed: February 13, 2023
Zenedia
United States of America11 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Suite - Mobility Accessible/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Valet pricing for the day
location was great
Stayed in February 2023
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Reviewed: February 3, 2023
Stanley
United States of America1 review1 helpful vote8.0“Great locations, nice rooms. Fix the elevators.”- • Leisure trip
- • Solo traveler
- • King Suite - Disability Access/Non-Smoking
- • Stayed 2 nights
Two of the four elevators were not working. Made for long backups. Come on! I understand one being out but two of the four? And not fixed during the three days I was there. Not good for your guests. Also the toilet did not flush very well.
Nice hotel. Friendly staff. Great breakfast. Great location to the arena. Nice comfortable rooms with a refrigerator.
Stayed in February 2023
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