13131 North Central Express Highway, Dallas, TX 75243, United States of America
#114 of 170 hotels in Dallas
Guests' ChoiceBased on 2112 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
7.7
Facilities
7.5
Staff
8.0
Value for money
7.7
Free WiFi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Probert
MexicoBathroom finishes look old, watermarks and rust on bottom of door. Rugs not completely clean.
Great location, staff was responsive and very helpful.
Stayed in March 2024
Reviewed: April 22, 2024
Nan
United States of AmericaHVAC in my room didn’t work properly. I had to turn it completely off. Some of the towels were ratty; ready for the rag bag. Old plumbing fixtures need replacing. Entire facility needs an upgrade. Multiple coats of paint peeling off bottom of bathroom door.
Comfortable bed.
Stayed in April 2024
Reviewed: April 22, 2024
Keyashauna
United States of AmericaThe pool was down for our entire stay. Which was 5 days. And we was told everyday it would be ready by the next day & it never was fixed.
The staff was friendly.
Stayed in April 2024
Reviewed: April 22, 2024
Rod
United States of Americamy room was flooded ..all the carpet was wet do to a leak in the window around my bed ..an toilet did not work had to fix it to flush..
good service .nice hotel.had a good time with the family except for my room condition
Stayed in April 2024
Reviewed: April 15, 2024
Doneisha
United States of AmericaParking, poor lighting
Price , staff
Stayed in April 2024
Reviewed: April 14, 2024
Mary
United States of AmericaThe breakfast had many choices but the hot food was not great. The sausage were tough and given plastic silverware there was no way to cut it.
The staff was helpful and very friendly.
Stayed in April 2024
Reviewed: April 9, 2024
Condaleeza
United States of AmericaThe location is not very close to anything really, so you need to be ready to drive quite a bit.
The staff was very kind and the front desk was very informative and helpful. The breakfast was good and fully stocked.
Stayed in March 2024
Reviewed: April 4, 2024
Barbara
United States of AmericaWe got there late and was told the pool opened at 10:00 and turned out they didn’t open till 5 and check out was at 12. We picked this hotel just for the pool.
Nice and clean
Stayed in April 2024
Reviewed: March 31, 2024
Patricia
United States of AmericaThe area , the parking areas , the side door was broken so you had to rip it open and slam it to make sure it closes
Stayed in March 2024
Reviewed: March 27, 2024
Austin
United States of AmericaNo earlier check in was available, breakfast was limited not many options.
Spacious large room, comfortable clean space, good location.
Stayed in March 2024
Reviewed: March 25, 2024
Jason
United States of AmericaThe pool smelled like chlorine so bad, my eyes were burning as soon as I stepped foot into the indoor pool, the water was green. Don’t understand how it was so dirty yet smelled like chlorine that bad. The hall ways were dirty, needed a good vaccuming. I walked by the same plate of food on the floor my entire stay. Also asked for extra pillows for the pull out couch and was told they don’t have pillows.
Breakfast was great
Stayed in March 2024
Reviewed: March 24, 2024
Joshua
United States of AmericaTv did not work
Stayed in January 2024
Reviewed: March 24, 2024
Newsom
United States of AmericaThe room were not nice, heat and air conditioning didn't work well, The building inside and out was nasty! Breakfast was okay.
The lobby was beautiful.
Stayed in March 2024
Reviewed: March 22, 2024
Jamaiah
United States of AmericaThe room was stuffy and ac was on, it just didn’t seem to put out much cool air
Location, convenience, friendliness of staff
Stayed in March 2024
Reviewed: March 18, 2024
Dalia
United States of AmericaParking garage was dirty, flooded with water and leaking.
bed was comfy
Stayed in March 2024
Reviewed: March 18, 2024
Ashley
United States of AmericaThe pool is not as pictured(reason for choosing this location for spring break was indoor pool) it is dirty and the water is super foggy so foggy you can't use pool toys if you wanna see them.. towels were not available without going to front desk for pool. Beds were uncomfortable and the neighborhood was a bit rough. Parking garage was sketchy and smelled of Marijuana and water everywhere dripping from pipes that go to who knows where.
Breakfast and lobby were good. Liked that our room had a door to separate the room from living room. Microwave in room.
Stayed in March 2024
Reviewed: March 18, 2024
Melissa
United States of AmericaThere was hair in the shower, sink and bathroom floor when we arrived. Also the fact that stepping off the elevator on our floor and the elevator smelled like marajuana.
Stayed in March 2024
Reviewed: March 18, 2024
Ogechi
United States of AmericaThe parking and the pool was horrible.
The Food and services
Stayed in March 2024
Reviewed: March 16, 2024
Paul
United States of AmericaI didn’t like the smell in the hotel and I’m the room. I didn’t like the pool. It smell a lot to Clorox. The hall smelled too. I had a headache and stomach ache just because of the clorox. My family and I just stayed a little bit and got out.
I liked the location and the breakfast.
Stayed in March 2024
Reviewed: March 14, 2024
Shea
United States of AmericaLocation was in a very sketchy neighborhood
Breakfast, room, and hotel were great
Stayed in March 2024
Reviewed: March 14, 2024
Amy
United States of AmericaThe elevator was right outside my door and I could hear the dings frequently. Request to be away from one if you are able. There was limited parking out front. There was an underground parking garage but I didn’t feel comfortable parking there.
The room was bigger than I expected. I liked that it had a mini fridge and microwave. Bed was fairly comfortable. Continental breakfast had a decent selection. I liked that they had security on sight. He was very kind.
Stayed in March 2024
Reviewed: March 14, 2024
Shelly
United States of AmericaOnly issue was I arrived about 15 min before check-in along with a out 6 or 7 other groups and the hotel employee working the front desk said little rudely that everyone had to wait till 3 to check in.
Breakfast was good, rooms were very clean.
Stayed in March 2024
Reviewed: March 12, 2024
Carnell
United States of AmericaBelgian waffles. Food heated.
Did not care for the breakfast. It was mostly cold and not that appetizing. We only went once
Stayed in March 2024
Reviewed: March 10, 2024
Sierra
United States of AmericaParking garage is really sketchy and smells bad. Some dirty towels in our room and the indoor pool is FREEZING.
Affordable stay with a really comfortable bed.
Stayed in March 2024
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