3351 State Route 11, Malone, NY 12953, United States of America
#1 of 3 hotels in Malone
Guests' ChoiceBased on 82 hotel reviews
8.7Cleanliness
9.0
Comfort
8.8
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
8.1
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Pantani
United States of AmericaBreakfast could have been a little fresher.
Stayed in April 2024
Reviewed: February 28, 2024
Cindy
United States of AmericaThe parking spaces
I loved the breakfast and also the kindness of the staff 😊
Stayed in February 2024
Reviewed: October 3, 2023
Sharon
United States of AmericaNot a good night on Saturday night, rowdy group on my floor until 2am.
The room was very nice. Everything was clean and well stocked.
Stayed in October 2023
Reviewed: September 20, 2023
Nick
United States of Americaclean , room
Stayed in September 2023
Reviewed: May 20, 2023
Courtney
United States of AmericaWe didn’t have long to eat but my kids enjoyed the pancakes and the cereal. They had a lot of choices.
Stayed in May 2023
Reviewed: March 15, 2023
Loni
United States of Americathere isn’t anything I don’t like. I am curious why I only get to stay on the second floor tho
I love the location
Stayed in March 2023
Reviewed: March 10, 2023
Darrell
United States of Americavery good breakfast and very pleasant employees
Stayed in March 2023
Reviewed: February 12, 2023
Penny
United States of AmericaFan in bathroom was loud and pool was cool
Over all everything was good
Stayed in February 2023
Reviewed: December 4, 2022
Patricia
United States of Americanothing
absolutely love everything about this hotel. we live about 40 miles away and go there often just to relax and use the pool/jacuzzi and get a good night sleep
Stayed in December 2022
Reviewed: October 17, 2022
Jacob
United States of AmericaBreakfast was fine. View from room was nice.
Stayed in October 2022
Reviewed: September 9, 2022
Michael
United States of AmericaCan't said i didn't like any thing it worked for what we want there for.
My husband and family loved the breakfast it was hot and ready every morning 🌄
Stayed in September 2022
Reviewed: July 18, 2022
Loni
United States of Americathis time around my room wasn’t clean as last time
the location
Stayed in July 2022
Reviewed: July 1, 2022
Rebekah
United States of Americanothing
location
Stayed in June 2022
Reviewed: June 24, 2022
Christina
United States of AmericaShower head could adjust more
Bed was comfortable
Stayed in June 2022
Reviewed: June 23, 2022
Carmen
United States of Americaeverything was nice
Stayed in June 2022
Reviewed: February 25, 2022
Patricia
United States of Americanothing
everything
Stayed in January 2022
Reviewed: November 17, 2021
Joanne
United States of AmericaA hotel guest became angry at the morning breakfast. She complained because the eggs were not to her liking. The food staff tried to handle this, the kitchen staff created another pan of eggs, and the hotel guest still was not satisfied and became angrier. This made everyone who could hear this in the lobby and breakfast room uncomfortable. The guest was being loud and unreasonable, and was causing quite a fuss. I do not think the hotel staff was at fault. But perhaps there could be some procedures in place to handle this, a routine for both the front desk and kitchen to follow.
Stayed in September 2021
Reviewed: August 27, 2021
Sherry
United States of AmericaExcellent lots of choices
Stayed in August 2021
Reviewed: August 13, 2021
Patricia
United States of AmericaClean, friendly and in the right location for our 1,200-mile trip.
Stayed in August 2021
Reviewed: August 11, 2021
Nancy
United States of AmericaBreakfast was excellent. Staff person Amanda was super accommodating after our reservation had to be cancelled and we were put on a waiting list due to the property being over booked. She called us immediately after finding out she had a cancellation and got us a room. Great customer service
Stayed in August 2021
Reviewed: July 11, 2021
Ngawang
United States of AmericaExcellent room and delicious breakfast
Stayed in July 2021
Reviewed: June 16, 2021
Dr
United States of AmericaThe price was higher than the competing lodging in the area. We chose it because of the indoor pool and pet friendly allowances.
This is a fairly new property and is very clean and well appointed. The beds are comfortable and they provided lots of pillows. There is a microwave, refrigerator, television, radio, luggage rack, Keurig coffee maker and telephone in the room. The room has plenty of lighting, a nice eating table and two stuffed chairs for sitting, and curtains that can block out the light when closed. They have a nice dining area in the lobby and a great indoor pool and hot tub. The breakfast was exceptional: Bacon, Eggs, Link Sausages, Biscuits and Sausage Gravy, Pancakes, Fresh Juice, Yogurt, great Coffee, etc. The staff is exceptionally friendly and pets are allowed at no extra charge. Highly recommend this hotel.
Stayed in June 2021
Reviewed: May 24, 2021
Russell
United States of Americathe bed wasn't very comfortable.
the staff was very friendly. Loved the pool
Stayed in April 2021
Reviewed: May 19, 2021
Coffie
United States of AmericaThe room was really clean and complete love this place
Stayed in May 2021
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