15011 Newport Avenue, Tustin, CA 92780, United States of America
#2 of 5 hotels in Tustin
Guests' ChoiceBased on 281 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.5
Staff
8.8
Value for money
8.0
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Barbara
United States of AmericaCost
Convenient location, helpful reception, clean
Stayed in April 2024
Reviewed: January 14, 2024
Dave
CanadaI was told pool and hot tub were u see construction however on last day, I was told I was misinformed and could have used them. Breakfasts could have provided more variety.
Close to airport
Stayed in January 2024
Reviewed: December 17, 2023
Grzegorz
Polandbreakfast
clean, room, staff
Stayed in December 2023
Reviewed: October 30, 2023
Anita
United States of AmericaThe dim lighting in the bathroom. I was in town for a wedding; and the lighting was not on my side when applying my makeup.
Stayed in October 2023
Reviewed: October 14, 2023
Mary
TaiwanBreakfast wasn't that varied, there's a bad smell in the bathroom
Friendly staff, cleaning schedule and well-kept rooms
Stayed in October 2023
Reviewed: September 26, 2023
Chris
United States of AmericaBREAKFAST, CLEAN PROPERTY, WELL LIT AND BRIGHT COMMON AREAS.
Stayed in September 2023
Reviewed: September 21, 2023
Randall
United States of AmericaHad issues with hot water
Clean rooms. Safe stay
Stayed in September 2023
Reviewed: September 18, 2023
Ron
Israelroom facilities and comport
location is great and easy to access
Stayed in September 2023
Reviewed: September 12, 2023
Rick
United States of AmericaNeed better pillows
Good
Stayed in September 2023
Reviewed: September 1, 2023
Ashley
United States of AmericaEverything was great
My whole stay from check in to check out The breakfast was also great
Stayed in July 2023
Reviewed: July 17, 2023
Fanny
United States of AmericaNice and clean
Stayed in July 2023
Reviewed: June 2, 2023
Mark
United States of AmericaInitial booking did not mention $15 a day for parking, stayed here before without that. The breakfast was limited, and they did not bring out batter for the cook-yourself-waffles fast enough, very long line. They did not offer waffles one day, very disappointed. You must ask for fresh towels and toilet paper.
Clean quiet room. Location close to home. Very nice staff. Plenty of storage and power outlets.
Stayed in May 2023
Reviewed: May 16, 2023
Kim
United States of AmericaAccidentally booked me for 2 rooms but got it fixed without any issue or additional fees
Stayed in May 2023
Reviewed: February 26, 2023
Motherspaw
United States of AmericaThere was nothing that I would say that I didn't like. I don't think there's any way to improve really anything other than the value of cost of the room.
The female that checked us in was amazing! Happy heart, easy to talk to laughed at my lame dad. Jokes. Really like her and thought she made the checking process exceptional.
Stayed in February 2023
Reviewed: February 13, 2023
Dennis
United States of AmericaToilet too low to the floor. Had to ask the Maid for a bar of soap, as the one that I had I used most of washing hands and showering. The TV is slow to change the menu and guide. I had to press really hard repeatedly to get it to function. The continental breakfast was just ok. Bagels small, muffins tiny, eggs scrambled and also hard boiled, cereals, fruit, dry sausage. Bacon was good, but not available on Saturday. Did not eat there on Sunday. Good Coffee. Room was a little pricey.
Very comfortable bed. Refrigerator, Microwave, Coffee maker, spacious shower. Wake up call service is very reliable. Front desk staff is very friendly. They also have a Beer and Wine self serve (at a cost, of course) in the Lobby. Nice hotel over all!
Stayed in February 2023
Reviewed: January 22, 2023
Fanny
United States of AmericaFor the amount charged per night they did not make the bed or clean the room. I requested on the second day to the front clerk but they did not do it. we are not in COVID time now and I think they need to have the courtesy to at least make the bed or listening to the customer.
it was close to work
Stayed in January 2023
Reviewed: December 25, 2022
Farbod
United States of Americathe charging station out in front of the lobby was evgo and did not worked and when i left someone start using it and charge it on my credit which is bad for security and choose of charging company
Stayed in December 2022
Reviewed: October 14, 2022
Michelle
United States of AmericaI stayed at this property back in August and I found it to be fabulous. This time around I wasn’t as happy with the service the breakfast you had to wait for them to reload the food they weren’t watching when the food was empty you’d have to wait five or 10 minutes our shower door would not close the water with spray on the floor and I didn’t feel it was worth the price we paid
Stayed in October 2022
Reviewed: October 3, 2022
Valerie
United States of Americait is right on the highway and the room I was given faced it so it was quite noisy. when I asked for a room change, after telling me that they were fully booked, they also pointed out my rate. I don’t like being treated like the underclass and I don’t think the people who work at a hotel need to take that approach. it was enough to say that they had no availability; the rate shaming was unnecessary.
modern, clean
Stayed in October 2022
Reviewed: September 29, 2022
Michael
United States of AmericaWarm hallways
Location
Stayed in September 2022
Reviewed: September 28, 2022
Shaun
United States of AmericaSome refreshments in refrigerator even with a price.
NA
Stayed in September 2022
Reviewed: September 15, 2022
Alissa
United States of AmericaA/C was wonky. We'd turn off the thermostat but the A/C would turn on by itself and make the room very cold. Engineering could only suggest disconnecting the unit entirely, which is inconvenient if you do get hot and want it on. The black-out curtain does not close all the way; if you are on the 1st floor then that means limited privacy and someone could see into your room from the parking lot. Engineering couldn't really do much and gave us a clip to keep the curtain closed. Adjustable shower head would be nice to control water streams; if you have thick hair, good luck washing it with the tiny/weak jets. Continental breakfast was not great.
Very spacious room with comfy bed, large work-desk, and seating. The hotel is conveniently located next to the 55 freeway and shares a parking lot with Starbucks, FlameBroiler, and Subway. There's beer & wine on tap in the lobby, along with a well-stocked snack bar you can bill to your room.
Stayed in September 2022
Reviewed: September 5, 2022
Donald
United States of America…a slightly lower price😉
Stayed here for 3 nights to avoid the heatwave, following two major Cancer surgeries (I live in a 1930’s house with no a/c). I paid $500 total-for 3 nights-while the price was higher than it needed to be - my stay was exactly what I needed! The breakfast was good and the staff were very professional! Thank You!
Stayed in September 2022
Reviewed: August 30, 2022
Alice
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
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