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  5. Reviews of Fairfield Inn & Suites by Marriott Tustin Orange County

Reviews of Fairfield Inn & Suites by Marriott Tustin Orange County This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

15011 Newport Avenue, Tustin, CA 92780, United States of America

#2 of 5 hotels in Tustin

Guests' Choice

Review Score

Based on 281 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Cost

    Convenient location, helpful reception, clean

    Stayed in April 2024

  • Reviewed: January 14, 2024

    7.0
    It was just alright.
    • Business trip
    • Group
    • Guest room, 2 Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    I was told pool and hot tub were u see construction however on last day, I was told I was misinformed and could have used them. Breakfasts could have provided more variety.

    Close to airport

    Stayed in January 2024

  • Reviewed: December 17, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 5 nights

    breakfast

    clean, room, staff

    Stayed in December 2023

  • Reviewed: October 30, 2023

    9.0
    Wonderful stay, nice location, not too far from The District, the happening spot.
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    The dim lighting in the bathroom. I was in town for a wedding; and the lighting was not on my side when applying my makeup.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Great value and great staff service
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast wasn't that varied, there's a bad smell in the bathroom

    Friendly staff, cleaning schedule and well-kept rooms

    Stayed in October 2023

  • Reviewed: September 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 2 nights

    BREAKFAST, CLEAN PROPERTY, WELL LIT AND BRIGHT COMMON AREAS.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    7.0
    Was surprised went I got my final room charge. It was more than what I was quoted. Have no idea why
    • Leisure trip
    • Group
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Had issues with hot water

    Clean rooms. Safe stay

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 2 nights

    room facilities and comport

    location is great and easy to access

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Ok
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Need better pillows

    Good

    Stayed in September 2023

  • Reviewed: September 1, 2023

    9.0
    Highly recommend this
    • Business trip
    • Group
    • Queen Room with Two Queen Beds and Transfer Shower - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    My whole stay from check in to check out The breakfast was also great

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Great
    • Family with young children
    • Executive Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and clean

    Stayed in July 2023

  • Reviewed: June 2, 2023

    7.0
    Memorial Day Weekend Trip
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 2 nights

    Initial booking did not mention $15 a day for parking, stayed here before without that. The breakfast was limited, and they did not bring out batter for the cook-yourself-waffles fast enough, very long line. They did not offer waffles one day, very disappointed. You must ask for fresh towels and toilet paper.

    Clean quiet room. Location close to home. Very nice staff. Plenty of storage and power outlets.

    Stayed in May 2023

  • Reviewed: May 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Executive Suite, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Accidentally booked me for 2 rooms but got it fixed without any issue or additional fees

    Stayed in May 2023

  • Reviewed: February 26, 2023

    8.0
    Quick, easy and convenient with an amazing breakfast.
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing that I would say that I didn't like. I don't think there's any way to improve really anything other than the value of cost of the room.

    The female that checked us in was amazing! Happy heart, easy to talk to laughed at my lame dad. Jokes. Really like her and thought she made the checking process exceptional.

    Stayed in February 2023

  • Reviewed: February 13, 2023

    8.0
    Good over all
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet too low to the floor. Had to ask the Maid for a bar of soap, as the one that I had I used most of washing hands and showering. The TV is slow to change the menu and guide. I had to press really hard repeatedly to get it to function. The continental breakfast was just ok. Bagels small, muffins tiny, eggs scrambled and also hard boiled, cereals, fruit, dry sausage. Bacon was good, but not available on Saturday. Did not eat there on Sunday. Good Coffee. Room was a little pricey.

    Very comfortable bed. Refrigerator, Microwave, Coffee maker, spacious shower. Wake up call service is very reliable. Front desk staff is very friendly. They also have a Beer and Wine self serve (at a cost, of course) in the Lobby. Nice hotel over all!

    Stayed in February 2023

  • Reviewed: January 22, 2023

    8.0
    very disappointed
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 3 nights
    • Submitted from a mobile device

    For the amount charged per night they did not make the bed or clean the room. I requested on the second day to the front clerk but they did not do it. we are not in COVID time now and I think they need to have the courtesy to at least make the bed or listening to the customer.

    it was close to work

    Stayed in January 2023

  • Reviewed: December 25, 2022

    7.0
    not bad
    • Leisure trip
    • Travelers with friends
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    the charging station out in front of the lobby was evgo and did not worked and when i left someone start using it and charge it on my credit which is bad for security and choose of charging company

    Stayed in December 2022

  • Reviewed: October 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    I stayed at this property back in August and I found it to be fabulous. This time around I wasn’t as happy with the service the breakfast you had to wait for them to reload the food they weren’t watching when the food was empty you’d have to wait five or 10 minutes our shower door would not close the water with spray on the floor and I didn’t feel it was worth the price we paid

    Stayed in October 2022

  • Reviewed: October 3, 2022

    7.0
    it was just one night so it was what is was
    • Business trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    it is right on the highway and the room I was given faced it so it was quite noisy. when I asked for a room change, after telling me that they were fully booked, they also pointed out my rate. I don’t like being treated like the underclass and I don’t think the people who work at a hotel need to take that approach. it was enough to say that they had no availability; the rate shaming was unnecessary.

    modern, clean

    Stayed in October 2022

  • Reviewed: September 29, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest room, 2 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Warm hallways

    Location

    Stayed in September 2022

  • Reviewed: September 28, 2022

    8.0
    All together it was ok.
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Some refreshments in refrigerator even with a price.

    NA

    Stayed in September 2022

  • Reviewed: September 15, 2022

    9.0
    Comfy & Convenient
    • Leisure trip
    • Couple
    • Guest Room, 1 King
    • Stayed 3 nights

    A/C was wonky. We'd turn off the thermostat but the A/C would turn on by itself and make the room very cold. Engineering could only suggest disconnecting the unit entirely, which is inconvenient if you do get hot and want it on. The black-out curtain does not close all the way; if you are on the 1st floor then that means limited privacy and someone could see into your room from the parking lot. Engineering couldn't really do much and gave us a clip to keep the curtain closed. Adjustable shower head would be nice to control water streams; if you have thick hair, good luck washing it with the tiny/weak jets. Continental breakfast was not great.

    Very spacious room with comfy bed, large work-desk, and seating. The hotel is conveniently located next to the 55 freeway and shares a parking lot with Starbucks, FlameBroiler, and Subway. There's beer & wine on tap in the lobby, along with a well-stocked snack bar you can bill to your room.

    Stayed in September 2022

  • Reviewed: September 5, 2022

    8.0
    Perfect-for what I needed!
    • Leisure trip
    • Solo traveler
    • Guest Room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    …a slightly lower price😉

    Stayed here for 3 nights to avoid the heatwave, following two major Cancer surgeries (I live in a 1930’s house with no a/c). I paid $500 total-for 3 nights-while the price was higher than it needed to be - my stay was exactly what I needed! The breakfast was good and the staff were very professional! Thank You!

    Stayed in September 2022

  • Reviewed: August 30, 2022

    8.0
    • Leisure trip
    • Couple
    • Guest room, 2 Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

Showing 1 - 25

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