1415 Stillwater Avenue, Cheyenne, WY 82009, United States of America
#12 of 38 hotels in Cheyenne
Guests' ChoiceBased on 114 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
9.2
Value for money
8.0
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 4, 2024
Jamie
United States of AmericaThought it was way over priced. Was clean and nice but not 8.9 nice. Stayed at in a better room for half the price the next night.
Stayed in April 2024
Reviewed: April 22, 2024
Yadira
United States of AmericaThe guy from the reception, didn't tell us nothing, just give us our key and left
Breakfast included
Stayed in April 2024
Reviewed: November 10, 2023
Karen
United KingdomBreakfast very good .plenty of choice and food was hot
Stayed in October 2023
Reviewed: August 14, 2023
James
United States of AmericaBreakfast eggs were not very good.
Stayed in August 2023
Reviewed: August 6, 2023
Brent
United States of AmericaThe exercise facilities were small.
The shower was exceptional. The rooms were clean and the beds were comfortable.
Stayed in August 2023
Reviewed: July 16, 2023
Connie
United States of AmericaThe room I had was equipped for accessibility for a person in a wheel chair or other mobility issue. That was great!! One problem escaped your consideration......the soap and shampoo dispensers in the shower are mounted too high on the shower wall. While using a bath seat in the tub, an individual cannot reach the dispensers. Please correct as it is an easy fix!. Thank you!
Stayed in July 2023
Reviewed: March 29, 2023
Vickie
United States of AmericaNothing/ everything was great.
Great breakfast. Good was good, hot and a great variety.
Stayed in March 2023
Reviewed: October 11, 2022
Rhonda
United States of Americano hot tub
comfortable beds
Stayed in October 2022
Reviewed: October 7, 2022
Patrice
United States of AmericaLocation was great, close to everywhere we wanted to go to!
Stayed in October 2022
Reviewed: August 23, 2022
Carol
United States of AmericaJust this empty shower gel. Would have like more hand towels, but we could've asked for them.
It's a nice clean place. Staff was courteous. My only complaint was that the shower gel was out in the shower, but thankfully, there was a 2nd bar soap on the counter.
Stayed in August 2022
Reviewed: May 22, 2022
Stacey
United States of Americaslow elevator
Quiet and comfortable. Lots of restaurants and shopping nearby. Walking trail a bonus.
Stayed in May 2022
Reviewed: February 18, 2022
Daniel
United States of AmericaThe body wash dispenser was empty
Didn't eat breakfast left too early
Stayed in February 2022
Reviewed: February 7, 2022
Sandra
United States of AmericaJust the skimpy breakfast
Breakfast was just okay. Sandwiches were dry. Sunday breakfast was skimpy compared to Saturday’s breakfast
Stayed in February 2022
Reviewed: December 31, 2021
Monica
United States of AmericaWe didn't like that the hottub was not available. Have stayed in other hotels since covid and the hottubs were available.The pool was very cold.
Our room was wonderful as well as the staff.
Stayed in December 2021
Reviewed: November 25, 2021
Casey
United States of Americacost more than both places we stayed in Denver and wasn’t as nice.
mattress was comfortable
Stayed in November 2021
Reviewed: September 23, 2021
Jennifer
United States of AmericaThe staff was friendly, great breakfast, and comfortable.
Stayed in September 2021
Reviewed: September 9, 2021
Lainie
United States of AmericaNo shampoo but brought own. I know all I had to do was ask. I’m sure just an oversight.
The room decor was bright and inviting. The staff was friendly and so helpful. Softest sheets!
Stayed in September 2021
Reviewed: August 28, 2021
Camille
United States of AmericaDn't know why the rate jumped to $400 this year. Crazy.
Stayed in August 2021
Reviewed: July 29, 2021
Casey
United States of AmericaThey were renovating the pool and we had picked this place because of the pool and then couldn't use it.
Very nice staff and comfortable rooms.
Stayed in May 2021
Reviewed: July 27, 2021
Lonna
United States of AmericaThis location was just transitioning from CoVid19 protocols so the breakfast was "heat your own" premade sandwiches and cold options.
This location has a restaurant next door and is close to shopping malls. It is also just a short drive to the state capitol complex. We arrived early and could not check in so drove around to sight see. The reception staff was friendly.
Stayed in June 2021
Reviewed: June 8, 2021
Laura
United States of AmericaI didn't like the fact I had to clean my own room. I paid a lot of money only to have to clean it myself. I done hearing about COVID. When I leave, they had to go in and clean the room so what is the difference if I stayed 3 days and wanted my room cleaned. If I'm not in the room, it is the same thing as if I had checked out. I feel that I deserve a credit since I had to clean it myself.
Stayed in June 2021
Reviewed: June 1, 2021
Scott
United States of AmericaHotel had bad smell and needs some up dating. No cups for coffee in room and no hair dryer in room.
Room was clean Location
Stayed in June 2021
Reviewed: March 25, 2024
Christine
United States of AmericaNothing
Pool was clean, but a little chilly. Very quiet
Stayed in March 2024
Reviewed: February 14, 2024
Whartman
United States of AmericaBreakfast tasted old, we ate at about 7 am, and the food tasted like it was the day before left overs. We booked this hotel for the pool and hot tub, there is no hot tub anymore. Beds were extremely hard. The toilet and sink in room 205 did not drain or flush. Had a bad odor in the bathroom. Went to hotel staff and was told they couldn't do anything for us since we booked with Booking.com and not directly through the hotel website.
Stayed in February 2024
Liverpool, UK
Brisbane, Australia
Olsberg, Germany
Piatra Neamţ, Romania
Killarney, Ireland
Rome, Italy
Oude Bildtzijl, Netherlands
Bayahibe, Dominican Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content