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  5. Reviews of Comfort Inn & Suites Phoenix North - Deer Valley

Reviews of Comfort Inn & Suites Phoenix North - Deer Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

17017 North Black Canyon Highway, Deer Valley, Phoenix, AZ 85023, United States of America

#102 of 132 hotels in Phoenix

Guests' Choice

Review Score

Based on 341 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    7.1

  • Facilities

    6.7

  • Staff

    8.0

  • Value for money

    6.7

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Pleasant landing in phoenix
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were super friendly and the breakfast was tasty. Pool was sunny and secluded. Good location next to Starbucks and waffle house!

    Stayed in March 2024

  • Reviewed: April 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee at breakfast

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was bad - undercooked potatoes, cold eggs, undercooked sausage. Food barely warm. The food was the biggest detriment.

    Stayed in April 2024

  • Reviewed: March 26, 2024

    5.0
    Not so good
    • Business trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms too small. Commode was small, outdated, and didn’t work, no parking, not well lit, hard to find, breakfast awful and only available for part of designated time. Woke in the night by a woman (possibly prostitute) at 1 o’clock beating on my door. Cost too high for this poor quality. Etc

    Not much

    Stayed in March 2024

  • Reviewed: March 5, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room provided was very loud. Window did not close all the way could hear everything

    This time I didn't like anything

    Stayed in March 2024

  • Reviewed: February 14, 2024

    8.0
    Great location! Comfortable and clean! Professional courteous staff! Highly recommend!
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 1 night

    There was nothing that I didn't like.

    I could see it had been renovated in the last 5 years or so. The bed was comfortable and the room was clean. The staff I encountered was very nice. The location was fantastic right off the interstate with restaurants and shops all around.

    Stayed in January 2024

  • Reviewed: February 8, 2024

    8.0
    Like expected.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Like expected.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    8
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No stress

    Stayed in December 2023

  • Reviewed: December 5, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    There was no Hot water (Luke warm showers) internet for TV did not work most of the time and Breakfast was only eggs and waffles. Apparently, a group of 40 was the reason. Obviously can't accommodate all guests during Breakfast hours.

    Staff was friendly

    Stayed in December 2023

  • Reviewed: December 3, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Poor customer service at front desk

    Stayed in November 2023

  • Reviewed: December 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location an inside of the hotel

    The room was good

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were right across from the breakfast area so awoke early to a lot of chatter.

    The place was convenient and clean. The bed was ok, but I forgot to bring my own pillow.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    5.0
    Good location and price for our visit
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Really can't think of anything for the price it was what we needed

    Breakfast had everything we needed or could ask for, in a convenient location

    Stayed in October 2023

  • Reviewed: September 26, 2023

    5.0
    Good for a night but not 2+days
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell in the room was of a wet rag, had to open a window all night because the air was not breathable. It was better after a few hours with the window open. Cleaning was below average for the bathroom.

    Easy check-in process, good parking

    Stayed in September 2023

  • Reviewed: August 28, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Customer Service. Front desk needs to be trained more. They tried to charge me more for a room that I already paid for.

    Stayed in August 2023

  • Reviewed: July 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff

    Stayed in July 2023

  • Reviewed: July 8, 2023

    6.0
    It was cheap and it was clean
    • Leisure trip
    • Couple
    • Deluxe King Room with Sitting Area and Sofa-Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Updated rooms

    It was clean. Dated and paper thin wall for sound...you get what you pay for.

    Stayed in June 2023

  • Reviewed: June 8, 2023

    8.0
    visiting with family in the are
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    pool was dirty and sink clogged and smelly not as clean as I would like

    close to family

    Stayed in May 2023

  • Reviewed: June 5, 2023

    6.0
    The staff was really great! The room could use some work.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was kinda not that clean, fridge was not working well freezer had ice coming out of it and broken freezer for. Beds were clean but the rest was only ok. No bags in trash cans coffee pot didn't really work. There was what looked like mold on the ceiling above one bed

    Breakfast was good, the breakfast lady was amazing!

    Stayed in June 2023

  • Reviewed: May 12, 2023

    8.0
    Comfy beds, cold Ac and a yummy breakfast
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I had cold water for the 3 day stay. No warm water at all. Luckily it was hot out

    It was great! The waffles were my favorite! I love that you had eggs on the third day. It switched up everyday, fruit some days, eggs and sausage. Warm and fresh!

    Stayed in May 2023

  • Reviewed: March 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No fan in the bathroom??

    Stayed in January 2023

  • Reviewed: March 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    The microwave didn't work. The coffee pot was hit and miss. We were on the main roadside, so it was really noisy all night long. We even had one person come in at 4am with his music blaring in his car.

    Staff was very friendly and when our first room smelled like urine she moved us and apologized over and over. The location was good and there are a few restaurants in the area. The queen beds were comfortable.

    Stayed in March 2023

  • Reviewed: March 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 2 nights

    The microwave in our room didn't work and the coffee pot was hit and miss. You can tell that they are trying to update this hotel but it isn't quite there yet. If you room is on the wrong side, you will definitely hear the traffic all night long.

    Breakfast was ok. Location was good for us. The staff at the front desk was always very friendly and when we got a room that smelled like urine they instantly moved us. The first time we stayed there they put us away from the road which was night. I would recommend asking for this.

    Stayed in March 2023

  • Reviewed: December 4, 2022

    8.0
    Perfect stay for a more inexpensive price! Definitely stay here again
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    If I had to complain about anything it would be the room keys, kept deactivating, but had it near my phone, so I’m sure it was partially our fault 🤪

    Staff was super friendly and so helpful, the night counter lady was professional and went out of her way to accommodate our family! If I remembered here same I would give her a big thumbs up from The Perry family! It was only her 3rd night working and handled a huge soccer team, a brain storming team from NAU along with having to conduct regular business! Give the lady a raise 👍 enjoyed the gym also

    Stayed in December 2022

Showing 1 - 25

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