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  5. Reviews of Fairfield Inn & Suites by Marriott Chesapeake Suffolk

Reviews of Fairfield Inn & Suites by Marriott Chesapeake Suffolk This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2122 Jolliff Road, Chesapeake, VA 23321, United States of America

#9 of 38 hotels in Chesapeake

Guests' Choice

Review Score

Based on 343 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.1

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    9.0
    Very comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I think the ice machine wasn't working right.

    Breakfast was great food was very good . Location good stores were close.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Wonderful
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location from where I needed to go

    Clean

    Stayed in February 2024

  • Reviewed: April 8, 2024

    7.0
    Overall good experience. I would probably book again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The bathroom could have been a little cleaner. We had to ask for fresh towels twice during our stay. There were only two originally provided. Housekeeping entered our room while we were still enjoying our stay. while the "Do Not Disturb" sign was hanging on our door. The beds were comfortable, the pillows were excellent. The carpet in our room was new and our room smelled clean upon entry. The pool was closed, which we were not told until check-in.

    The continental breakfast was good. There was a wide variety of breakfast foods to choose from.

    Stayed in April 2024

  • Reviewed: March 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Squeaky floors, could hear people walking in room above us. Dripping sound, water around facet

    Size of room, cleanliness

    Stayed in March 2024

  • Reviewed: February 20, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    The ice machines on the 3rd floor were not working. The breakfast was only alright... was hoping for better.

    The staff was very friendly and helpful. The dead bolt to my room was broken and I could not lock my room. The staff was able to get me into another room.

    Stayed in February 2024

  • Reviewed: January 25, 2024

    7.0
    Kind, helpful, friendly staff, clean updated facilities, good breakfast, decent pricing for last minute booking, good lo
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Some things are a little beaten up. But that’s normal wear and tear - nothing off putting or gross. Wish the rooms were a little more sound proof? Only say that because we were booked right by some college kids that you could hear a little bit from time to time enjoy themselves - again wasn’t something terrible. Frankly as I type this out and think about it… maybe the rooms are actually really great for sound proofing! Cause for as many of them celebrating we only heard echoed muffles of laughter late at night a few times. We will be returning

    It was updated, the location was good for our needs. The staff was incredible and helpful and kind. Staff was incredibly helpful! Everything from check in, to grabbing some late night snacks at their snack bar to morning breakfast - the chef wishing good morning to everyone. Those little moments of positive attitude go such a long way. The room was nice especially in comparison to the nearby hotels I’ve tried previously when coming to town to visit family. We will definitely return. The breakfast food was really good and had a great variety. We will definitely be returning

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    I would use this facility on future trips
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The electrical outlets on the bedside lamps in my room were inoperable so my wife could not use her c-pap machine.I reported this to the desk at checkout.Everything else was exceptional.

    The breakfast was very good with many choices and good coffee. the breakfast area was clean and well prepared.

    Stayed in January 2024

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The room had a bit of a funky smell that we couldn't get rid of because the windows do not open and there is no air circulation system. It was clean otherwise, but smelled of like humidity.

    The location was very convenient for us, but make sure you have a car, otherwise you will be stranded at the hotel and the nearby strip mall. The beds were comfortable and the room was clean.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    7.0
    Quiet stay but not sure if I’ll book again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was dirty. Shower was not clean and the blower in the bathroom did not work.

    The location! The beds were comfortable and the hallway was quiet. Very family friendly.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    9.0
    Everything was fine.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Everything was fine.

    Everything was fine.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    Average
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was quiet

    It was a pleasant trip

    Stayed in September 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like when I checked into my room that the trash was never empty. When I went to the front desk they ensured me that they would take care of it but it wasn't until the next day. Nor sure how you can miss emptying trash

    Location and overall hotel was pretty good. The bed was comfortable.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    good breakfast.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Ac in my room doesn't work . The ceiling is coming down above one of the beds

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn't have time for the pool but if we had it looked cloudy and dirty so we wouldn't have

    Stayed in September 2023

  • Reviewed: October 2, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was decent and lots of different varieties of food to choose from

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Overall great stay close to family Will stay again next year restaurant's we're close by
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a Marijuana smell that seem to linger on second for the whole time which made mother and I sinuses go crazy when we stepped out our rooms

    Breakfast was okay at 9 not much for what I could eat I had a bagel, eggs, banana and orange. I didn't eat sausage patty they didn't look done and I heard someone ask about the cheese they said was 2 days old so I steered clear but over great for the kids I seen on trip there.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    9.0
    Convenient location. Friendly staff. Clean and comfortable beds. Will be back in December
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Add a couple of hooks in bathroom to hang clothes

    Great location for our needs. Staff was very friendly and knowledgeable. Liked having soap and shampoo in pump bottles in shower.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    Great place if they take care of a few hiccups.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There was mold in the bathroom/tub and a funny odor in the room. Stale, musty, hard to describe odor.

    Breakfast was exceptional. Best one in a hotel I’ve had since Covid. Beds were soft and comfy.

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool water was cloudy and scummy looking to us

    The room, the Breakfast and location were great!

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Very clean, staff very pleasant. Food options close.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The outdoor cafe

    Tawana and Mike were very accomplished.

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Stay was comfortable and cozy.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The amount charged to my account was $30 more than the amount stated on the receipt. It was explained that a $20 per/night incidentals fee is charged per night and that it is usually reimbursed with 5-7 business days. I would have like to have been informed about this earlier.

    N/A

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    There is not much to say I didn't like. The only issue would be the allowance of smoking near the entrance. It would have been preferred to have a designated area away from the main entrance for the benefit of non-smokers and those with kids or breathing issues.

    Location was perfect and close to major roads that made getting around great. Breakfast was good and fresh. The staff was friendly and helpful to all my questions. The room was clean and comfortable. The mini gym was just what I needed to stick to my workout routine.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    7.0
    Nice short getaway…
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    At Breakfast a disheveled gentleman, obviously was not a paying guest, walked in removed majority of the food from the cooler, stocked his backpack with fruit, cereal…pretty much cleaned out the breakfast area-no one said anything or offered a “to go package”

    Rooms were clean and the breakfast was really good, food was hot and tasty..

    Stayed in August 2023

Showing 1 - 25

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