Went down to get some breakfast. Was told that the food I asked for was too much. Told the lady. I’m traveling with my daughter and a pet. For the price I paid it should not have to be an issue.

Location was excellent. Shower was nice. Cooler was nice a cold. Tv was ok

Stayed in June 2021

I love Eco-friendly, but the air conditioner going back to 76 when we left the room for dinner was not very cool.

Breakfast to go was good and well handled for COVID.

Stayed in June 2021

Parking

Very clean and comfortable

Stayed in May 2021

Our only complaint was having to pay $35 for each dog. I don't mind paying a pet deposit but my dogs are kenneled and housebroken so I felt $70 was an outrageous pet fee.

Everyone was friendly. The Inn was immaculate.

Stayed in June 2021

Pet fee was excessive

Stayed in June 2021

Breakfast was poor. Banana was overripe; muffin was dry. Sack breakfast doesn’t cut it. Washcloths were a bit stained; probably need to be retired.

Room was clean. Bed was comfortable. Staff was very friendly.

Stayed in May 2021

Gallup is not my ideal choice of town to stay in, but since we had to, I am glad we stayed here. We felt very safe and had everything we needed. They are doing brown bag breakfast because of COVID, but it was pretty good.

Stayed in May 2021

First and foremost the train comes by every 35-45 minutes throughout the night! At 3:35 AM the train blew it horn and that topped it off. The flooring near the restroom has an issue where it felt like you sunk in when you stepped on the floor. There were two dirty towels on the rack. Luckily I always check the towels before I use them. Breakfast was ok . Nothing to be excited about.

Stayed in May 2024

THe television didn't work. They sent up someone qucily to fix, but he didn't get it to work. Not a huge issue because it was late. The bigger issue were the sheets in the bed. They had a huge brown stain on them. Unfortunately my husband didn't see it until the next morning because we dodn't have all the lights on and just crawled into bed.

The front desk was good. May helped us check out and work with the problems in our room.

Stayed in April 2024

I wouldn't say pet friendly. Your expensive with the Pet fee, there is a bit of an expectations that comes with that fee. Like an area for your pet to exspell & a place to toss it when done. A little run space. This is a higher end hotel and it's advertised as Pet Friendly not Pet Tolerate.

That the the Hotel was available

Stayed in March 2024

Mile-long trains rumbling through the whole night in close proximity to the hotel.

Stayed in November 2023

Hair on the top of the outside of the sheet. You can figure what type it might have been. No way that hair could not be seen just laying there.

Didn't participate

Stayed in August 2023

too close to train railway very noisy during the night. breakfast was not very good. slimy sausage, terrible coffee. staff seemed less nice because I booked room with outside service instead of Marriott. No points on Marriott rewards because I used booking.com.

clean room

Stayed in March 2023

Elevator non op and we were on the 3rd floor, did offer assistance. Breakfast marginal (eggs were cold, poor selection of pastries). Value for what we paid…poor.

Room was comfortable.

Stayed in March 2023

The lobby smelled TERRIBLE when we checked in, like septic backup. The elevator also had an unpleasant odor, like off-gassing synthetic chemicals. The breakfast was terrible. We had to get breakfast elsewhere.

Conveniently located. Quiet. Room was clean.

Stayed in September 2022

The pet prices are high for so little consideration for pets. The rooms are a bit small and the area for pets to do their business is little and not well kept. The laundry room smells like the sewer backup and the hallway has a faint smell of urine.

The staff was friendly and our child noticed the rooms designated for the hearing impaired. She was so impressed since these were the first she's ever seen in Gallup.

Stayed in August 2022

water was not working AC inadequate , did not cool room properly refrigerator did not work

new and clean

Stayed in June 2022

Too close to railroad tracks and the top blanket on a bed should not be a sheet!!

clean

Stayed in May 2022

The location is not good, the parking was awful.. so few spaces.. and if you drive a truck, you’re screwed! The room was filthy.. found dirt on the bathroom floor.. old linen… shower leaks down the wall, and obviously maintenance is trying to cover it up with a ton of calking! For paying $139.00 for the room.. plus $45.00 per pet for 2 pets..I could have pressed on and had embassy suits for wayy less! The pace is disgusting, and don’t eat anything from there especially breakfast.. which was obviously leftover for a few days.. we all got sick!

Stayed in March 2022

I booked through Expedia choosing a ‘pet friendly’ property. As soon as I disclosed to the desk person I had a small dog she put us I. A room right next to the elevator equipment which was loud and literally vibrated the room all night like a massage chair. And the pet fee was completely unreasonable at $56 on a $150 room, something Expedia did not disclose until after accepting the booking.

Stayed in March 2022

This review is hidden because it doesn't meet our guidelines.

I could not get a room at the hotel, even after using the online process.

I love Marriott properties!

Stayed in October 2021

Shower had low water pressure. Didn’t have any complimentary tea only coffee in the room. Only enough shampoo and conditioner for one person. They didn’t have any disposable face masks.

Convenient location clean property

Stayed in October 2021

Well , wanted a one bed room got 2 beds for One person , that was never explained. Once there the elevators didn’t work . Had to walk up stairs with my bags. The room was right next to the elevator that they were working on and hardly slept…

Breakfast was fine.

Stayed in August 2021

Cleaning staff needs to do a better job.

Stayed in May 2021