5211 Forest Drive , New Albany, OH 43054, United States of America
#4 of 4 hotels in New Albany
Guests' ChoiceBased on 34 hotel reviews
8.3Cleanliness
9.0
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
9.1
Value for money
7.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: August 7, 2023
Ann
United States of AmericaLighting was not great Bathroom floor was dirty (dried drops of some liquid across it) Room felt small and crowded Need more outlets bedside
Did not know there was breakfast. All I saw was a Starbuck's counter Hotel was quiet, did not hear people thumping around overhead
Stayed in August 2023
Reviewed: June 21, 2023
David
United States of AmericaIt was ok
It was fine
Stayed in June 2023
Reviewed: May 24, 2023
Ana
United States of Americalimited availabilty was a bit problematic
Stayed in April 2023
Reviewed: April 17, 2023
Mindy
United States of Americawe were located on the 2nd floor and the room above keep running and dropping things on the floor. I made a complaint but it did not stop until 1am. I was not happy
it was in a great location. hotel was very nice
Stayed in April 2023
Reviewed: February 25, 2023
Vannoy
United States of AmericaThe pictures we misleading as to having a hot tub. I chose this place because of the pictures hot tub. I was having surgery the next day and just wanted to relax my muscles.
The hotel was clean and comfortable.
Stayed in February 2023
Reviewed: February 3, 2023
Richard
United States of AmericaCharged for breakfast…big surprise as usually it’s free
Stayed in January 2023
Reviewed: October 3, 2022
Joan
SpainSuper healthy and nice breakfast ! and good and friendly service
Stayed in September 2022
Reviewed: June 2, 2021
Patrick
United States of AmericaNothing, wish I could have stayed longer.
Front desk personnel were excellent on all three shifts.
Stayed in June 2021
Reviewed: March 25, 2024
Dianne
United States of AmericaThere wasn’t a microwave in the room; a refrigerator was provided. There was no mention of the lack of a microwave. Called front desk and was told only suites have microwaves. I’ve stayed in less expensive with this being provided. There was an area for the microwave but it was empty. This is an expected amenity at this level of property. Very disappointed
Convenient location
Stayed in March 2024
Reviewed: January 3, 2024
Jan
United States of AmericaThere was no functioning exhaust system in the bathroom. There was a small refrigerator and single serve coffeemaker in the room but no microwave. Wi-Fi was fair, but was constantly buffering. We were under the assumption that there was a continental breakfast when booking the room, instead the facility has a Starbucks and we were told at the front desk there was no continental breakfast. After returning home, from our stay, we received an itemized receipt listing a charge for two (2) days for a breakfast that was not available, not happy about this. I would hesitate to recommend this facility to colleagues.
This facility was very close to our venue. The room was clean and fresh smelling and the staff was very accommodating.
Stayed in January 2024
Reviewed: May 31, 2023
Maria
United States of AmericaThe facility was very clean and staff was very friendly
Stayed in May 2023
Reviewed: November 23, 2022
Gretchen
United States of AmericaThe cafe was closed most of our stay, only open for breakfast
Stayed in November 2022
Reviewed: October 24, 2022
Shalea
United States of AmericaClean environment
Peaceful
Stayed in October 2022
Reviewed: October 13, 2022
Mills
United States of AmericaStaff was very kind. Very nice welcoming environment
Stayed in October 2022
Reviewed: July 18, 2022
Spoon
United States of AmericaEverything was very clean and in a nice location!
Stayed in July 2022
Reviewed: June 12, 2021
Shayes4623
United States of AmericaThe photos need a real update. Nothing on your site looks anything like the actual hotel. Please update
Stayed in June 2021
Reviewed: November 1, 2021
Anonymous
United States of AmericaThe restaurant was not open when when stayed!
The staff were very personable.
Stayed in September 2021
Reviewed: May 14, 2022
Anonymous
United States of Americafar from any activities
beautiful decor and staff were very friendly
Stayed in May 2022
Reviewed: April 28, 2024
Jones
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: December 26, 2023
Sindey
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: August 6, 2023
Sirdouglas
United States of AmericaThere are no comments available for this review
Stayed in August 2023
Reviewed: July 5, 2023
Sally
United States of AmericaThere are no comments available for this review
Stayed in July 2023
Reviewed: June 11, 2023
Elaine
United States of AmericaThere are no comments available for this review
Stayed in June 2023
Reviewed: January 21, 2023
Manori
Sri LankaThere are no comments available for this review
Stayed in January 2023
Showing 1 - 25
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