9401 Marketplace Road, Fort Myers, FL 33912, United States of America
#54 of 66 hotels in Fort Myers
Guests' ChoiceBased on 852 hotel reviews
6.2Cleanliness
6.7
Comfort
6.7
Location
8.0
Facilities
6.5
Staff
7.5
Value for money
6.7
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 13, 2024
Edwin
United States of AmericaNeeds rehabilitation, shabby
Location,
Stayed in March 2024
Reviewed: April 7, 2024
Lawrence
United States of AmericaStaff was very friendly.
Stayed in March 2024
Reviewed: April 2, 2024
Duane
United States of AmericaThe breakfast was just okay. If you don’t want to provide anything like yogurt or refrigerator options, remove the refrigerator. Regular sized pillows on king bed were folded into small looking squares——waste of time and looked very small. Toilet bowl needs GOOD cleaning!
The location was great and the landscaping and porch were very relaxing.
Stayed in March 2024
Reviewed: March 28, 2024
Erika
United States of AmericaBreakfast needs to be at least until 10am. Ice machine needs to be fixed, the pool needs to be fix and of course need to be cleaned. The hot tub needs to be repaired.
Good location, cleaning was excellent, customer service was excellent, breakfast was excellent too.
Stayed in March 2024
Reviewed: March 25, 2024
Richter
United States of AmericaThe hot tub was out of order
Stayed in February 2024
Reviewed: March 11, 2024
Amy
United States of AmericaIt’s an older hotel that appears to be under some renovations. The room was relatively clean. When adjusting bed pillows there was abundance of hair behind the bed. The tv remote was held together with a band aid. No airport shuttle at our time of booking
The location is great from the airport. There are plenty of restaurants within walking distance.
Stayed in March 2024
Reviewed: March 10, 2024
Kathy
United States of AmericaRoom needs some work. Smoke detector wasn’t fastened to wall, it was hanging by wires. Some furniture looked worn with chip’s missing. Bathroom faucet was old, difficult to turn on and would squeak as used. Bathtub was dirty with dark brown smudges under faucet and corner of tub wall. Refused to even use the shower. Had to just wash up. Also the pillows were lumpy half pillows. I’ve never seen such small , lumpy pillows in a hotel.
It was near the airport. Bed was comfortable
Stayed in March 2024
Reviewed: March 6, 2024
Robert
United States of AmericaNoisy. Gaps between door and door frame letting in light and noise. Bathtub very stained. No coffee pot in room. Skimpy on towels and soap. Rooms are old looking.
Close to airport, ballparks and other attractions we were interested in.
Stayed in March 2024
Reviewed: February 14, 2024
Greg
United States of AmericaWe could only access our room through lobby. Side door was locked. Shower curtain wouldn’t stay closed, and tub faucet was somewhat crusty. Pillows were small.
Room was clean and decent size. No phone or coffee maker in room, but coffee stand setup in lobby. Breakfast was basic. Cereal, coffee, scrambled eggs, donut holes, biscuits and gravy waffle maker and juices.
Stayed in February 2024
Reviewed: January 31, 2024
Teressa
United States of AmericaYou said that there was a hot tub and pool. The hot tub was shut down by the health department. Believe me I would have stayed elsewhere. I love a hot tub on my travels and it should have noted the hot tub was unavailable
I liked the price
Stayed in January 2024
Reviewed: October 31, 2023
Melony
United States of AmericaN/A
Excellent staff!
Stayed in October 2023
Reviewed: August 25, 2023
Denice
United States of AmericaNeeds some remodeling and cleaning in all areas
Stayed in August 2023
Reviewed: July 31, 2023
Brenda
United States of AmericaYoung man at Front desk was exceptional Room was large but needed some paint and fixes - banged up Hallway doors and moldings etc could all use some refreshing-looks old and abused Overall was clean
Stayed in July 2023
Reviewed: July 10, 2023
Edward
United States of AmericaBreakfast
Property is dated, needs renovation. “Breakfast” offering was the worst of any hotel I’ve stayed at.
Stayed in June 2023
Reviewed: June 20, 2023
Vanessa
United States of AmericaThe hotel was dirty the stairs to get to the second floor was full of dust that looked like it’s been there forever the room was dirty and dusty the shower knob was not working properly I couldn’t turn the hot water on and I found hairs in the shower
I didn’t eat the breakfast. I liked the location it was convenient for me with all the stores and restaurants near by the price was ok on a budget but still a little too pricey for the condition of the hotel
Stayed in June 2023
Reviewed: June 9, 2023
Diaz
United States of AmericaThe lady that took care of me in the front desk. Wasnt nice or friendly at all. She didnt even say hello when i came in.. i wont stay here again..
Stayed in June 2023
Reviewed: May 26, 2023
Kim
United States of AmericaThe beds were uncomfortable. The mold in the fridge was nasty. The room Smelled like dirty mop water. I didn't like the roaches on the wall either. The hallways had spider webs in corners.
The price
Stayed in April 2023
Reviewed: May 11, 2023
Ralph
United States of AmericaPillow's
Stayed in May 2023
Reviewed: April 24, 2023
Debbie
United KingdomBreakfast was poor. and not an American breakfast. The staff need to wear name badges as you can't tell if they are staff or not unless they are behind the reception desk.
Stayed in April 2023
Reviewed: April 21, 2023
Susan
United States of AmericaNo shampoo or conditioner. You could tell it was an older hotel. Barking dog and thin wall between us and next room (connecting door) we could even hear them cough. We did let staff know about dog and we did not hear him when we returned later.
Bed was comfortable. Breakfast was adequate.
Stayed in April 2023
Reviewed: April 4, 2023
David
United States of AmericaThe shower was loud and didn't drain well. The window was dirty.
Great location. Breakfast was very good.
Stayed in April 2023
Reviewed: March 3, 2023
Barbara
United States of AmericaThe room needed repairs. Small water Leak under bathtub into room. Painters tape still on mirror and light bar. After walking barefoot, my feet were filthy from floor.
Location close to interstate making traveling easy. Lots of restaurants close.
Stayed in March 2023
Reviewed: February 7, 2023
Chawn
United States of AmericaRoom was dirty especially the sofa bed. VERY NASTY.
Stayed in February 2023
Reviewed: February 3, 2023
Ricky
United States of Americanasty. tub, restrooms,
not much
Stayed in February 2023
Newcastle upon Tyne, UK
Vernayaz, Switzerland
Fílippos, Greece
Castagnola, Switzerland
Sioux Falls, USA
Rimini, Italy
Siófok, Hungary
Thekkady, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content