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  5. Reviews of Extended Stay America Suites - Fremont - Newark

Reviews of Extended Stay America Suites - Fremont - Newark This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5375 Farwell Place, Fremont, CA 94536, United States of America

#15 of 15 hotels in Fremont

Guests' Choice

Review Score

Based on 393 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.8

  • Location

    7.6

  • Facilities

    6.5

  • Staff

    6.9

  • Value for money

    6.6

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are random people around there at all hours

    Location was ideally

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast

    Stayed in February 2024

  • Reviewed: January 9, 2024

    7.0
    Looked better outside than the worn out inside with minimal roaches
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Some cockroaches in bathroom One baby one in the kitchen, need new mattress

    Close to everything

    Stayed in January 2024

  • Reviewed: December 23, 2023

    6.0
    Not happy
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Deluxe Room shower Hot water no wor at all.. No value for money

    Accessible

    Stayed in December 2023

  • Reviewed: December 17, 2023

    6.0
    The room was clean. I slept very well, but it was a bit cold.
    • Business trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    The heater/air conditioning system did not work. The toilet was stopped up.

    The kitchen was very nice as well as the very clean refrigerator.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The posting said breakfast included. A little misleading Muffins, gronala bars coffe. Oatmeal.

    Stayed in November 2023

  • Reviewed: September 29, 2023

    5.0
    Once was enough.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Motel 6 with a simple kitchen right next to a major freeway. Open the window it's too loud, turn on the AC and it drowns out the freeway. Loud fridge. Pool was closed.

    Easy access to freeway.

    Stayed in September 2023

  • Reviewed: August 6, 2023

    6.0
    Deposit was a surpise
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There’s a 100$ deposit PER NIGHT that is not mentioned ANYWHERE on booking.com. So when we went to extend another night they wanted ANOTHER 100$ deposit after we hadn’t even gotten the first one back.

    Liked the room except you’d expect a kitchen to have utensils and stuff. We wanted a room with a bathtub but they were sold out of them - wish the booking would have clarified that.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    5.0
    Poor
    • Business trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Customer service was poor phone in room was not working sink was plugged up could not get a extra blanket for my kids pool was closed. All around poor place

    Location was great

    Stayed in July 2023

  • Reviewed: July 14, 2023

    5.0
    Fair
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All the grass around the property is dead. In the room they have a sign in the kitchen area stating that if we need anything for the kitchen to ask so I did. I asked for a toaster and coffee maker and they didn’t have any. The room also didn’t have a blow dryer. The bed was hard. The trash outside the lobby was full when I arrived and was full when I left.

    Easy to find

    Stayed in July 2023

  • Reviewed: June 18, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed gym bike broken

    Stayed in June 2023

  • Reviewed: June 18, 2023

    5.0
    Just ok
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The outside was very dirty with lots of litter all over the place. Noticed all the doggy waste baskets were overflowing like this place hasn’t been cleaned in a long time same as the parking lot. This gave me not so good of a first impression not to mention the landscaping very dead and unkept. Hate to keep going the the elevator was dirty and the rugs needed a vacuum and shampooing. Also during our stay we had a person try to get into our room 2 times at 130am kept telling him thru the door he was at the wrong room of course not opening it but then to find out our room phone didn’t even work. I will say again the room itself was great. I’m not so sure I would stay here in this location again. By the way got woken up by hearing police in the morning trying to get someone to leave,

    Rooms were very clean and liked the mini kitchens.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    6.0
    Very smelly and could not sleep.
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it smelled like curry… The smell was penetrated on the pillows!

    Nothing

    Stayed in June 2023

  • Reviewed: March 31, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hairs all in the bathroom throughout. Fridge was dirty. Just the cleanliness throughout the place was bad.

    Stayed in March 2023

  • Reviewed: March 28, 2023

    7.0
    Good
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom fan was extremely loud. No shampoo or extra toilet paper.

    Its location. The room was clean.

    Stayed in March 2023

  • Reviewed: March 24, 2023

    6.0
    Good location but staff in need of training on dealing with clients.
    • Leisure trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights

    Staff was terrible, unavailable when needed basically seemed to have attitude. Bad vibes.

    Location

    Stayed in February 2023

  • Reviewed: February 5, 2023

    7.0
    It was overall a nice facility with friendly staff
    • Leisure trip
    • Travelers with friends
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like how thin the walls were

    I liked the layout

    Stayed in February 2023

  • Reviewed: January 21, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was too bland. I felt like I was in a prison.

    that it was neat and organized

    Stayed in January 2023

  • Reviewed: January 17, 2023

    5.0
    they gave me a place to sleep and shower but overall won’t be coming back
    • Business trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    my room key wasn’t working I had to get 5 sets a keys the couch we had had I don’t know if it was food stains or what but there were dirty stains there was food crumbs under the couch, we asked for towels they said they only had colored towels but when I got them they were small towels meant for the floor when you got out the shower

    It was close to a lot of stores, the mall, highway, gas stations, and restaurants

    Stayed in January 2023

  • Reviewed: January 12, 2023

    7.0
    it was nice
    • Business trip
    • Solo traveler
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Really didn’t like that breakfast wasn’t served maybe I went to earlier but I didn’t see any breakfast also the vending machines didn’t work just took my money without giving me anything that was slightly irritating and in the room I stayed in 412 the fan in the bathroom was loud and annoying other than that the property is well maintained and nice I’d come back again

    I liked that it was close to my work very convenient for me

    Stayed in January 2023

  • Reviewed: December 12, 2022

    7.0
    Price was decent!
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No utensils. No pots or pans, no cups. No dishes No coffee pot, No toaster. Basically now if you want to cook you need to bring your own supplies

    They allow pets! Some of the staff were very helpful! Its more spacious than some rooms

    Stayed in November 2022

  • Reviewed: November 21, 2022

    5.0
    Not completely satisfactory
    • Leisure trip
    • Solo traveler
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I did not like that it took two days to switch my room due to the toilet stopping up during every useage. The extremely loud vent in the bathroom was unacceptable. I had to make a second request the day after maintenance had visited the room. He saw, heard and felt my discontent with staying in that room. He said he would report it to the front desk, which he may have, but I did not get a follow-up from the front desk that day or the next. I also, did not appreciate that my key card needed to be updated or replaced every night of my stay there, in orderformetogetinto Building B, furthermoremy room.. My finally night was the worst because I needed to get to my room after a long day and needed to be on a scheduled call, which I was made late to due to no one attending the front desk. I waited for at least 10 minutes before someone had arrived to resolve my key card issue. The staff was pretty nice but not accommodating enough for me.

    I like that my room was clean.

    Stayed in November 2022

  • Reviewed: November 9, 2022

    5.0
    Below standards
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not very good

    Ok

    Stayed in November 2022

  • Reviewed: November 1, 2022

    5.0
    it was decent will not being staying here or one of these hotels again.
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the housekeeping was rude and the door kept jamming had to go the main lobby more than 2-3 times to get a new key. and there were lots of people all hours outside.

    it was clean, lack of bathroom supply and lack of the cleaning crew being available. stayed 3 days

    Stayed in October 2022

Showing 1 - 25

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