116 South Dixie Highway, Muldraugh, KY 40155, United States of America
#1 of 1 hotels in Muldraugh
Guests' ChoiceBased on 210 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.4
Value for money
8.1
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Tim
United States of AmericaIt was hard to get in if you were coming from the west but easy from the east.
Stayed in April 2024
Reviewed: April 25, 2024
Angela
United States of AmericaRoom smelled musty when we walked into it, had to open the window to air it out.
Hot tub is amazing, comfy beds.
Stayed in April 2024
Reviewed: April 6, 2024
Tiffany
United States of AmericaReceptionist argued I had no booking. I booked through booking.com.
Stayed in March 2024
Reviewed: April 4, 2024
Nathan
United States of AmericaMy TV stopped getting the channels and tried to scan, but the remote buttons didn't help it. No maintenance was available on a Sunday to fix it.
Closely located to a breakfast diner. Very affordable with great staff.
Stayed in April 2024
Reviewed: March 31, 2024
Jamie
United States of AmericaA little worn around the edges, but the staff and pool more than made up for the little imperfections.
The staff was AMAZING!!!!!!!!!! Helpful and friendly. The pool was worth the whole trip. It is a beautiful atrium of plants surrounding a heated indoor pool and hot tub. The kids loved it.
Stayed in March 2024
Reviewed: March 6, 2024
Gary
United States of AmericaRoom 133 AC needs replaced,TV didn't work and sound all night like a sump pump going off
We were able to move to a different room. Thanks to Cassie
Stayed in February 2024
Reviewed: February 9, 2024
Tam
CanadaOn the morning that we were checking out, a lady from the front desk staff named Debbie, called our room and was extremely rude to us for having a service dog. Their hotel clearly states that they are pet-friendly. It's also illegal for any business to reject a service animal. Debbie made many rude comments towards us that was uncalled for. She even got the cleaners to act rude towards us as well, as they all gave us stinky faces and tried to rush us off of their property. I heard other complaints about her during our stay, so her negative attitude wasn't just towards us. Debbie left a bad taste in our mouths. Debbie should be fired.
The room was very nice and spacious. It included a freezer, mini-fridge, and two sinks with lots of counter space for our personal hygiene items. Overall, the stay was very comfortable, and the two full-sized beds were very soft. The shower was broken, but the maintenance person came in right away to fix it, even on his day-off on a Sunday. He also fixed the lights in the washroom as well, and we didn't even have to ask him!
Stayed in February 2024
Reviewed: December 19, 2023
Rardw
United States of AmericaThe overnight clerk was a little on the rude side. The water in the tub was backwards. I sat with the water on hot for about 15 minutes almost in tears waiting for it to get hot thinking I was not going to have any. He had already taken a shower the night before and figured out that hot was cold and cold was hot so I had to turn it on cold to get any hot water. I also greatly disliked the fact that payment had to be with a credit card. I understand that they need to secure in case there are extra charges after the stay but you should let me give you my credit card to keep on file for that and still let me pay in another option if I wish. I am a bartender and I make my money in cash and not only that but I'm rebuilding my credit and definitely do not appreciate being forced to almost max out my credit card when I had the money either on a debit card and in my hand in cash.
The layout of the room was nice for just a couple. The bed was very comfortable and the day shift desk clerk was very friendly and helpful. We did not have time to utilize the pool and hot tub but I did look at them and they looked to be clean and in good shape and something we would have enjoyed if we had more time.
Stayed in December 2023
Reviewed: December 1, 2023
Karolyn
United States of AmericaThe staff couldn’t get cups for rooms or nothing. Use credit card only no debit cards.
Stayed in September 2023
Reviewed: November 2, 2023
Brock
United States of AmericaNo breakfast or even coffee
Room was great & clean
Stayed in October 2023
Reviewed: September 24, 2023
Vensel
United States of AmericaRoom was a little musty.
It is very pretty hotel. Cool decor. Breakfast was good and nice selection of food. The pool was awesome. Only complaint was room was a little musty. We enjoyed our stay very much.
Stayed in September 2023
Reviewed: September 20, 2023
Medicgray
United States of Americalocation to Fort Knox is ideal, avg. quality of a hotel/motel. outdoor pool was clean
Stayed in July 2023
Reviewed: September 19, 2023
Victoria
United States of AmericaHad to wait about an hour at the restaurant to give our order once we were seated. Appeared to be short staffed during a peak period. Be careful of the faucet in the dressing room area. A little hard to pull up to turn the water on. When you do pull it up, it runs hard and splashes water all over the sink. Also, hot and cold are backwards to what is normal.
Breakfast was good, once we were able to order and get our food. Ordered my bacon medium and it was perfect. Very pleasant staff. Clean restaurant. I really like that the ac/heat unit is tucked away in the dressing area. Really reduced the noise from it running. I was concerned with the bed being too soft and noise from traffic. Slept great. Stayed in 114.
Stayed in September 2023
Reviewed: September 5, 2023
Tammy
United States of AmericaIndoor pool was very cold n hot tub was only lukewarm but we still enjoyed! Room 108 all I could hear was the traffic so didn't sleep well but overall enjoyed our stay
Indoor n outdoor pool n hot tub reasonable room rates
Stayed in September 2023
Reviewed: September 4, 2023
Beaudette
United KingdomBathrooms are to small
I could park in front of my window, I was on the first floor
Stayed in August 2023
Reviewed: August 10, 2023
Katie
United States of AmericaRoom smelt like mildew and felt damp
Area is super convenient, and the lounging areas are updated and charming
Stayed in July 2023
Reviewed: August 9, 2023
James
United States of AmericaIt was tired looking. Could use some updating. Employee could have been more helpful when we and our sons group arrived. She was rude to them.
Indoor pool area was very nice.
Stayed in August 2023
Reviewed: August 7, 2023
Jeff
United States of AmericaGreat access to Fort Knox.
Stayed in August 2023
Reviewed: July 29, 2023
Susan
United States of AmericaPlumber mixed the hot and cold in the tub.
Our bed was king size or Queen and comfortable We enjoyed the indoor pool and hot tub . I enjoyed our meals at the Cafe. Had our grandkids over to swim in the pools. We had a great stay. Will be back again next year.
Stayed in July 2023
Reviewed: July 20, 2023
Karri
United States of AmericaWas much better than most hotels at this cost per night. However, if there is anything I would improve it would be the cleanliness of hot tub and cleanliness of hotel room carpet, though it wasn’t really that bad.
The staff was incredibly polite and helpful if something was needed. Same with staff at the cafe. No free breakfast, but a little cafe was attached serving food from 8 am until the late afternoon/ early evening. Indoor and outdoor pool was clean. Hot tub was a little cloudy. Our frig wasn’t running when we got there so they put our food in their big frig until they could get ours changed out which they did the next day. For the price this place was very well taken care of I thought. I liked the layout of it also with rooms surroundding the outdoor pool and fountain.
Stayed in July 2023
Reviewed: July 7, 2023
Emily
United States of AmericaI didn’t like that they didn’t have decent coffee in the room considering they didn’t have breakfast there even coffee at the front desk would have been nice
It was clean and I felt safe there
Stayed in July 2023
Reviewed: June 2, 2023
Ashley
United States of AmericaThe pool was not in order
Hotel was very pretty, clean, and in a good location.
Stayed in May 2023
Reviewed: May 12, 2023
Sabol
United States of AmericaNo stopper in sink. The noise from the highway. Fridge could have been colder.
Close to where I needed to be with my family. In town for the death of my brother.
Stayed in May 2023
Reviewed: May 4, 2023
Elizabeth
United States of AmericaThe only thing that I didn't like about the stay was that we could only use a credit card to pay for the room, no debit no cash, even though we booked online with our debit card. If this had been years ago, when i didn't have a credit card and only used debit and cash, I would have had to cancel the room. I'm sure it is an issue for some people who only have cash and a debit card.
I love this hotel. I've stayed here many times over the past 10 years. It's clean. I like that they have an indoor pool and hot tub.
Stayed in April 2023
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