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  5. Reviews of Golden Manor Inn & Suites

Reviews of Golden Manor Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

116 South Dixie Highway, Muldraugh, KY 40155, United States of America

#1 of 1 hotels in Muldraugh

Guests' Choice

Review Score

Based on 210 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was hard to get in if you were coming from the west but easy from the east.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room smelled musty when we walked into it, had to open the window to air it out.

    Hot tub is amazing, comfy beds.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Receptionist argued I had no booking. I booked through booking.com.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    8.0
    Golden Manor Inn exceeded my expectations on my Easter weekend stay in Kentucky.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My TV stopped getting the channels and tried to scan, but the remote buttons didn't help it. No maintenance was available on a Sunday to fix it.

    Closely located to a breakfast diner. Very affordable with great staff.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little worn around the edges, but the staff and pool more than made up for the little imperfections.

    The staff was AMAZING!!!!!!!!!! Helpful and friendly. The pool was worth the whole trip. It is a beautiful atrium of plants surrounding a heated indoor pool and hot tub. The kids loved it.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    8.0
    We had a great time!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Room 133 AC needs replaced,TV didn't work and sound all night like a sump pump going off

    We were able to move to a different room. Thanks to Cassie

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    On the morning that we were checking out, a lady from the front desk staff named Debbie, called our room and was extremely rude to us for having a service dog. Their hotel clearly states that they are pet-friendly. It's also illegal for any business to reject a service animal. Debbie made many rude comments towards us that was uncalled for. She even got the cleaners to act rude towards us as well, as they all gave us stinky faces and tried to rush us off of their property. I heard other complaints about her during our stay, so her negative attitude wasn't just towards us. Debbie left a bad taste in our mouths. Debbie should be fired.

    The room was very nice and spacious. It included a freezer, mini-fridge, and two sinks with lots of counter space for our personal hygiene items. Overall, the stay was very comfortable, and the two full-sized beds were very soft. The shower was broken, but the maintenance person came in right away to fix it, even on his day-off on a Sunday. He also fixed the lights in the washroom as well, and we didn't even have to ask him!

    Stayed in February 2024

  • Reviewed: December 19, 2023

    9.0
    Best of limited options near post
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The overnight clerk was a little on the rude side. The water in the tub was backwards. I sat with the water on hot for about 15 minutes almost in tears waiting for it to get hot thinking I was not going to have any. He had already taken a shower the night before and figured out that hot was cold and cold was hot so I had to turn it on cold to get any hot water. I also greatly disliked the fact that payment had to be with a credit card. I understand that they need to secure in case there are extra charges after the stay but you should let me give you my credit card to keep on file for that and still let me pay in another option if I wish. I am a bartender and I make my money in cash and not only that but I'm rebuilding my credit and definitely do not appreciate being forced to almost max out my credit card when I had the money either on a debit card and in my hand in cash.

    The layout of the room was nice for just a couple. The bed was very comfortable and the day shift desk clerk was very friendly and helpful. We did not have time to utilize the pool and hot tub but I did look at them and they looked to be clean and in good shape and something we would have enjoyed if we had more time.

    Stayed in December 2023

  • Reviewed: December 1, 2023

    7.0
    It was okay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff couldn’t get cups for rooms or nothing. Use credit card only no debit cards.

    Stayed in September 2023

  • Reviewed: November 2, 2023

    7.0
    Good clean place
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast or even coffee

    Room was great & clean

    Stayed in October 2023

  • Reviewed: September 24, 2023

    9.0
    Overall very enjoyable stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a little musty.

    It is very pretty hotel. Cool decor. Breakfast was good and nice selection of food. The pool was awesome. Only complaint was room was a little musty. We enjoyed our stay very much.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    7.0
    perfect location for attending Fort Knot graduation.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    location to Fort Knox is ideal, avg. quality of a hotel/motel. outdoor pool was clean

    Stayed in July 2023

  • Reviewed: September 19, 2023

    9.0
    Over all, enjoyed our stay and would recommend.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Had to wait about an hour at the restaurant to give our order once we were seated. Appeared to be short staffed during a peak period. Be careful of the faucet in the dressing room area. A little hard to pull up to turn the water on. When you do pull it up, it runs hard and splashes water all over the sink. Also, hot and cold are backwards to what is normal.

    Breakfast was good, once we were able to order and get our food. Ordered my bacon medium and it was perfect. Very pleasant staff. Clean restaurant. I really like that the ac/heat unit is tucked away in the dressing area. Really reduced the noise from it running. I was concerned with the bed being too soft and noise from traffic. Slept great. Stayed in 114.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Indoor pool was very cold n hot tub was only lukewarm but we still enjoyed! Room 108 all I could hear was the traffic so didn't sleep well but overall enjoyed our stay

    Indoor n outdoor pool n hot tub reasonable room rates

    Stayed in September 2023

  • Reviewed: September 4, 2023

    9.0
    It was wonderful will be staying again
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 9 nights
    • Submitted from a mobile device

    Bathrooms are to small

    I could park in front of my window, I was on the first floor

    Stayed in August 2023

  • Reviewed: August 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Room smelt like mildew and felt damp

    Area is super convenient, and the lounging areas are updated and charming

    Stayed in July 2023

  • Reviewed: August 9, 2023

    7.0
    Probably wouldn’t choose again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was tired looking. Could use some updating. Employee could have been more helpful when we and our sons group arrived. She was rude to them.

    Indoor pool area was very nice.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Great access to Fort Knox.

    Stayed in August 2023

  • Reviewed: July 29, 2023

    9.0
    Family Reunion
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Plumber mixed the hot and cold in the tub.

    Our bed was king size or Queen and comfortable We enjoyed the indoor pool and hot tub . I enjoyed our meals at the Cafe. Had our grandkids over to swim in the pools. We had a great stay. Will be back again next year.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    8.0
    Our stay was comfortable with easy access to surrounding towns.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Was much better than most hotels at this cost per night. However, if there is anything I would improve it would be the cleanliness of hot tub and cleanliness of hotel room carpet, though it wasn’t really that bad.

    The staff was incredibly polite and helpful if something was needed. Same with staff at the cafe. No free breakfast, but a little cafe was attached serving food from 8 am until the late afternoon/ early evening. Indoor and outdoor pool was clean. Hot tub was a little cloudy. Our frig wasn’t running when we got there so they put our food in their big frig until they could get ours changed out which they did the next day. For the price this place was very well taken care of I thought. I liked the layout of it also with rooms surroundding the outdoor pool and fountain.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    8.0
    I filled the need
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like that they didn’t have decent coffee in the room considering they didn’t have breakfast there even coffee at the front desk would have been nice

    It was clean and I felt safe there

    Stayed in July 2023

  • Reviewed: June 2, 2023

    8.0
    Pleasant, budget friendly
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was not in order

    Hotel was very pretty, clean, and in a good location.

    Stayed in May 2023

  • Reviewed: May 12, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    No stopper in sink. The noise from the highway. Fridge could have been colder.

    Close to where I needed to be with my family. In town for the death of my brother.

    Stayed in May 2023

  • Reviewed: May 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing that I didn't like about the stay was that we could only use a credit card to pay for the room, no debit no cash, even though we booked online with our debit card. If this had been years ago, when i didn't have a credit card and only used debit and cash, I would have had to cancel the room. I'm sure it is an issue for some people who only have cash and a debit card.

    I love this hotel. I've stayed here many times over the past 10 years. It's clean. I like that they have an indoor pool and hot tub.

    Stayed in April 2023

Showing 1 - 25

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