4910 Civic Lane, Bessemer, AL 35022, United States of America
#7 of 9 hotels in Bessemer
Guests' ChoiceBased on 916 hotel reviews
6.2Cleanliness
6.9
Comfort
6.9
Location
7.6
Facilities
6.5
Staff
7.5
Value for money
6.7
Free Wifi
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 23, 2022
Jadijah
United States of AmericaEverything walls and lamps hadn’t been dusted in a while the door to my room was broken couldn’t completely close it the whole trip because we wasn’t sure if we’ll be able to get back in….overall not worth the price….
Stayed in May 2022
Reviewed: May 13, 2022
Micquon
United States of AmericaThe shower had mold, it took 30 mins past check in time to get our room, staff was pleasent but not professional all the time
I like it smelles nice and it had good cable choices
Stayed in May 2022
Reviewed: May 10, 2022
Shakeeviae
United States of AmericaThat we arrived in time for check in and still had to wait almost 45 minutes to check in, there was no real breakfast nothing but muffins apples and coffee. The room cost too much and the damage fee was too much as well for the hotel to be under renovation
The room was clean and Briuna was really nice
Stayed in May 2022
Reviewed: May 9, 2022
Michelle
United States of AmericaWallpaper peeling in rooms and hallways. Tub rusted.
Location was convenient
Stayed in May 2022
Reviewed: May 8, 2022
Shakeeviae
United States of AmericaThey had two house keepers to quit before we got there, the hotel isn't worth $150 incidental fee, no breakfast only muffins and apples, check in was at 4pm we arrived on time and still had to wait almost 45 minutes to check in. They finally checked us all in, got the key and went the room and it hadn't even been cleaned, got another room and went in it and same thing not cleaned yet. Third try we finally had a clean room. We should've all been discounted for us arriving on time for check in but they had us to wait almost 45 minutes to get a room
I liked the young lady Briuna that was at the front desk. She was great, she handled everything on her own and she had an amazing attitude. Even though others had quit and left the hotel room a mess
Stayed in May 2022
Reviewed: April 24, 2022
Sheila
United States of AmericaThe room was not very clean. There were dust bunnies on the wall in the textured paint. The opened soap from prior guest was in the tub and the soap dispenser on the sick had residue in it. There was a power like substance in the closet all over the floor and wall as well as in the drawers. I realize the building is older and that is fine but needs better cleaning..
Location
Stayed in April 2022
Reviewed: April 4, 2022
Brandi
United States of Americahouse keeping woke me up every day even though there were notes to not disturb. there was a note that I had late checkout and they still woke me up because it wasn’t passed on
safe
Stayed in April 2022
Reviewed: March 13, 2022
Glenn
United States of AmericaIt took them 4 days to give mey deposit back after I drive down there 4 time over 200 miles away I deserve a free room for one night seriously
Ok
Stayed in February 2022
Reviewed: March 4, 2022
Joyce
United States of AmericaDIRTY COMFORTER
NO BREAKFAST
Stayed in January 2022
Reviewed: January 4, 2022
Valerie
United States of Americafrig
bed
Stayed in December 2021
Reviewed: January 4, 2022
Valerie
United States of Americatub
bed
Stayed in December 2021
Reviewed: December 27, 2021
Sheila
United States of Americait was loud and the beds weren’t comfortable and the bathroom was outdated and rust in the shower/tub
location
Stayed in December 2021
Reviewed: December 20, 2021
Carolyn
United States of AmericaI’ve stayed here a few years ago thru Booking.com. Our room was much larger and less expensive. I was very impressed with the comfort. Our room this stay was much smaller, bed much less comfortable and bathroom and bathtub was tiny. Staff knocked on our door at 10:30 pm to ask our names. My husband went to the desk and learned we were put into the wrong room at check in. No idea what that was about.
Location was good and the lobby was warm and welcoming.
Stayed in December 2021
Reviewed: December 11, 2021
Valerie
United States of Americarefrigerator
bed
Stayed in November 2021
Reviewed: December 11, 2021
Valerie
United States of Americarefrigerator
bed
Stayed in December 2021
Reviewed: December 11, 2021
Valerie
United States of Americarefrigerator freezes your food every time
bed
Stayed in December 2021
Reviewed: November 30, 2021
Kurt
United States of AmericaNo maid service for a 2 night stay.
Stayed in November 2021
Reviewed: November 21, 2021
Dan
United States of AmericaRoom had a moldy smell
The staff was friendly
Stayed in October 2021
Reviewed: October 18, 2021
Larry
United States of AmericaDouble charged me and spent 30 min on checking out. 1/2 roll toilet paper only Breaker was tripped on hair dryer and dryer was shorted and sparking couple light bulbs out
not much. It was pretty much grab and go breakfast snacks
Stayed in September 2021
Reviewed: October 5, 2021
Martin
United States of AmericaThe wifi is crap and the Covid excuse not to do breakfast is pathetic
It's a nice property, and very comfortable
Stayed in October 2021
Reviewed: October 3, 2021
Donald
United States of AmericaHousekeeping
Need to serve breakfast
Stayed in September 2021
Reviewed: September 20, 2021
Mark
South AfricaThere wasn't any breakfast offered. I am not certain why but they only offered coffee.
Stayed in September 2021
Reviewed: September 11, 2021
Larry
United States of AmericaJust one thing I did not like. I was not furnish Clean Towels daily for my stay, I was their for a weeks stay.
Location
Stayed in August 2021
Reviewed: August 24, 2021
White
United States of AmericaMy honest opinion....the receptionist had us standing in the front lobby for 10 mins while she was sitting looking in her phone...pool was not open
The rooms were clean
Stayed in August 2021
Reviewed: August 24, 2021
Sierra
United States of AmericaThe bathroom and tub was not clean.
The cleanliness of the facility.
Stayed in July 2021
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