Reviews of Hampton Inn Atlanta-Cumberland Mall/Cobb Galleria Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2775 Cumberland Parkway, Atlanta, GA 30339, United States of America
#183 of 265 hotels in Atlanta
Guests' ChoiceReview Score
Based on 386 hotel reviews
7.4Score breakdown
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Cleanliness
7.9
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Comfort
8.0
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Location
8.6
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Facilities
7.5
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Staff
8.2
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Value for money
7.5
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Free WiFi
7.2
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Reviewed: April 12, 2024
Peggy
United States of America7 Reviews7.0“Bathroom really needs to be updated. Look like something from the 60s or 70s very something from the”- • Solo traveler
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom need updating. Not even a towel rack. Don’t understand.
Microwave and refrigerator
Stayed in April 2024
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Reviewed: April 1, 2024
Juneal
United States of America3 Reviews6.0“It was descent”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The sheets felt itchy and the bathroom floor was visibly dirty
The location
Stayed in March 2024
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Reviewed: March 31, 2024
Krista
United States of America3 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No, street lights to get to the mall
It was close to the mall and to our destination
Stayed in March 2024
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Reviewed: March 12, 2024
Annie
United States of America1 review6.0“It was a pleasant stay but the property needs work.”- • Business trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
There were lots of things on a physical appearance level that made me feel like I didn’t get my monies worth- there was someone’s breakfast all outside of the entryway (never cleaned up) there was an elevator that was out of order and the other elevators flooring was cracked and chipping, there was tons of leaky water spots in stairwells and near dining area, pieces of ceilings were exposed, some locks on doors were hanging off and there was long pieces of hair all over my bed spread
The staff was nice and attentive.
Stayed in March 2024
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Reviewed: September 29, 2023
Jennifer
United States of America14 Reviews7.0“Great for ball pak usage”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We had to wait over 30 minutes for the room to be available and it was after 3:30 and 3 pm was check in time . Beds were not comfortable at all!!! The lock on door was broken, and the security latch was loose and falling off .
Convenient to the ball park and mall
Stayed in September 2023
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Reviewed: September 28, 2023
Roderick
United States of America14 Reviews1 helpful vote7.0“Great place”- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Sheets dirty
Clean place
Stayed in September 2023
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Reviewed: August 2, 2023
Marlon
United States of America1 review7.0“Wasn’t a bad stay.. location was great, staff was nice, I don’t think the room was worth that cost…”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The air unit was ok, tub could’ve been cleaner and the hole at the base of the wall near the first bed should’ve been repaired before guests use that particular room…
Breakfast was ok, eggs weren’t as good but the staff was super nice…sausage was good though..
Stayed in August 2023
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Reviewed: June 26, 2023
Sierra
United States of America1 review6.0Pleasant- • Leisure trip
- • Solo traveler
- • King Room with Shower - Non-Smoking
- • Stayed 2 nights
The cleanliness of the hotel towels could’ve been better. Also, the breakfast selection wasn’t the greatest especially someone who has dietary restrictions.
The location was within walking distance to an event that was nearby but I had a rental that made the trip shorter for both arriving and leaving the event. The staff by far has been some of the friendliest I’ve ever encountered while staying at a hotel!
Stayed in June 2023
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Reviewed: March 18, 2023
Val
United States of America11 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Some of the Towels in Bathroom were not clean
Great customer service
Stayed in March 2023
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Reviewed: March 7, 2023
Karen
United States of America1 review7.0“I only spent about eight hours there so it was alright for what I needed.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The water in the shower was lukewarm, the flat sheet was left off of one of the beds and the bedding was dingy.
Location was perfect right off of I-75.
Stayed in March 2023
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Reviewed: February 17, 2023
Piotr
Poland15 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Solo traveler
- • King Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
breakfast
No comments
Stayed in November 2022
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Reviewed: February 2, 2023
Julie
United States of America6 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
no hot water in the shower after running water for 20 mins! faucet broken in bathroom sink
Stayed in January 2023
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Reviewed: January 23, 2023
Marcella
United States of America2 Reviews8.0Very Good- • Business trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Cleanliness
Stayed in January 2023
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Reviewed: December 22, 2022
Michele
United States of America4 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location . Beds were comfortable.
Good location for a quick overnight on our way from Florida to Nashville.
Stayed in December 2022
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Reviewed: December 21, 2022
Jacqueline
United States of America1 review6.0“Provided the basics of what was needed for a quick trip.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The gentleman who worked 7a - 3p was extremely unpleasant. He never spoke. He had his Bluetooth in his ear talking to someone on it while standing at the desk. Never greeted or acknowledged a soul that was within arms reach let alone made eye contact. I was just very shocked to see his position. I called to ask about getting an early check — he approved my request then hung up as I said “okay thank you”. At check in the young lady went to grab him from the kitchen where he was apparently cooking something (after breakfast hours) and he came out as if she was bothering him. So she proceeded to check us in. Which went well. She was nice. Hospitality is not what it use to be. Breakfast was slim pickings. The room was clean and nice. Provided the basics of what was needed for a quick trip.
The location was conveniently located. Parking was easy.
Stayed in December 2022
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Reviewed: October 8, 2022
Jerry
United States of America50 Reviews4 helpful votes8.0“Hampton are usually good”- • Business trip
- • Couple
- • King Room with Shower - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
rooms should be clean every day with out asking
breakfast
Stayed in September 2022
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Reviewed: October 4, 2022
Chris
United States of America4 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean and comfortable.
Stayed in September 2022
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Reviewed: September 29, 2022
Cheryl
United States of America2 Reviews7.0“It served the purpose we went for (funeral) with our family in 4 rooms.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
Ice machine on our floor (4) did not work. 4 on elevator didn’t light, floor had stains that weren’t corrected during 3 day stay. Hallways looked tired and scuffed.
Breakfast was good with a nice selection.
Stayed in September 2022
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Reviewed: September 17, 2022
Rhoden
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Lady at front desk had a time finding our reservation. Found out third party had my name wrong in the system. Wasnt an error on the hotel's part.
Staff was very pleasant and accommodating. We arrived early. Lady at the front desk got us into a room with early check in. Room was clean. Definitely not walking distance to Truist Park, but, not far of a drive. Would stay here again.
Stayed in August 2022
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Reviewed: September 6, 2022
James
United States of America1 review8.0“Very good place to sleep. Spent most of the days out in Atlanta.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel bathroom could have used an update. There was a hole in the ceiling above the shower and the shower head could have been updated.
Breakfast was very good
Stayed in September 2022
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Reviewed: August 13, 2022
Vickie
United States of America18 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • King Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We reserved a king size but when we got to our room it was a queen size bed. We were too tired to go back to front desk and request another room.
Bed was very comfortable
Stayed in August 2022
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Reviewed: August 13, 2022
Harris
United States of America5 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Would stay at this location again
It was easy access and clean
Stayed in August 2022
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Reviewed: August 3, 2022
Marie
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • King Room with Shower - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Pool needed attention. Dirty! In need of repairs. Air quality in rooms was poor. Musty.
Stayed in July 2022
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Reviewed: July 29, 2022
Jennifer
United States of America16 Reviews7 helpful votes8.0“clean, staff was super nice, very close to our venue.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
bathroom grout was a little dirty. but that wasn’t a deal breaker.
Very close to the Braves Stadium.
Stayed in June 2022
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