25 Middlesex Turnpike, Billerica, MA 01821, United States of America
#1 of 3 hotels in Billerica
Guests' ChoiceBased on 190 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
8.9
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Alice
CanadaTv didn't have Smart Tv functions & it could've been nice to be able to cast from our devices. It would also be great to have a few more hooks to hang towels and such, especially in the bathroom as we were a group of 5 and only had like 3-4 hooks in the whole room. Otherwise everything was perfect.
The place was comfortable, the breakfast buffet was good and offered a good variety. We were surprised by the size and comfort of the sofa-bed. Everything was super clean and the staff was very welcoming.
Stayed in April 2024
Reviewed: December 9, 2023
Ekaterina
NetherlandsThe breakfast was quite simple and not of the highest quality, but the opening times were good. We didn’t like the pillows very much, but slept all right.
Very clean public space and rooms! Good coffee at the reception for free and very pleasant and helpful staff. Nicely located, relatively close to Boston, I went for a nice run in the neighborhood.
Stayed in October 2023
Reviewed: November 21, 2023
Antoinette
United States of AmericaSteamy hot showers help me relax and I didn't like that the temperature of the water in the shower didn't go up to as high as I needed. Maybe some veggies for breakfast...
The location was great! The free parking and generous breakfast. Large room and comfy bed! Friendly staff and housekeeping every day. I really enjoyed my stay!
Stayed in November 2023
Reviewed: November 5, 2023
Carlos
El SalvadorWhat I didn't like the first night was that I felt that the payment I gave was very expensive, including taxes when that price was not regulated.
I liked everything, especially the professionalism I had with Miss Megan, the treatment
Stayed in November 2023
Reviewed: October 17, 2023
Albert
United States of AmericaConstruction going on and the room had a very strong paint smell.
Nice location. A lot of places within 10-15 minutes. Boston is also not too far if you don’t get stuck in traffic.
Stayed in September 2023
Reviewed: October 5, 2023
Dawn
United KingdomNothing everything was as expected
Nice clean and fresh room
Stayed in October 2023
Reviewed: September 7, 2023
Evelyn
BrazilSofa bed is not that comfortable, but worth if traveling on a budget and wanna share the room.
The shower is very good! Breakfast was nice!
Stayed in September 2023
Reviewed: August 19, 2023
Pierluigi
ItalyThe location was not so ideal to visit Boston but we knew that when we booked the hotel
Staff was fantastic, always smiling and helping
Stayed in August 2023
Reviewed: August 14, 2023
Kristen
United States of AmericaDuring our 4 night stay, no one came to clean our room until we left. So we needed to take out our garbage, track down more garbage bags ourselves and ask for towels.
Front desk staff were amazing and so very helpful!!
Stayed in August 2023
Reviewed: August 7, 2023
Rj
United States of AmericaWhen I checked in I asked for a military discount. When I made the reservation I feel that since the Airforce Base is near by the reservation site should have asked if I am military.
Good location. I would have liked to have been closer to Hanscom Airforce Base.
Stayed in August 2023
Reviewed: June 25, 2023
Kamila
United States of Americamissing jacuzzi
outside heated pool and location
Stayed in June 2023
Reviewed: June 11, 2023
Charles
United States of AmericaNothing
Room was clean and great location.
Stayed in June 2023
Reviewed: May 15, 2023
Fareeda
United States of AmericaWe had an issue with the toilet as if the water pressure was low. But the staff sent someone and it was fixed quickly.
The property seems to be undergoing renovations. We came on the weekend so we had no problems with noise. The room was clean and seemed updated. Only the tub seemed like it needed to be replaced. The staff was good and the breakfast was decent.
Stayed in May 2023
Reviewed: February 24, 2023
Louis
United States of Americajust ok
Stayed in February 2023
Reviewed: February 17, 2023
Helen
CanadaWe arrived late after a long drive.The lady who checked us in was very friendly and helpful. Wish I could remember her name. Breakfast was the standard hotel selfserve breakfast. Coffee was good. Room was quite large with 2 beds that were very comfortable. Hotel is in a very quiet location and easy to get to off the main road.
Stayed in February 2023
Reviewed: February 14, 2023
Ok-ca
United States of AmericaN/A
Really friendly hotel staff. everything was neat and tidy.
Stayed in December 2022
Reviewed: February 1, 2023
Orzach
IsraelThe only problem is not enough ventilation in the room - the windows can't be opened and there is not enough fresh air in the room
Great hotel, has a big and comfortable room, a fair breakfast, and very friendly staff.
Stayed in January 2023
Reviewed: November 26, 2022
Bill
United States of AmericaIce machine on our floor was out of order. Power window shades (handicap room feature) one was broken. Only one chair in room.
Location was great. Easy in and out. Included breakfast was excellent.
Stayed in November 2022
Reviewed: September 25, 2022
Julie
United States of Americano hot tub.
great restaurant by the hotel. clean, comfortable rooms.
Stayed in September 2022
Reviewed: September 12, 2022
Gael
NetherlandsThe breakfast was forgettable and the elevators could be more efficient.
The room and bed were excellent and the staff so gentle and nice. Excellent location to visit around. The free cookies at the front desk are a very nice touch.
Stayed in September 2022
Reviewed: August 24, 2022
Dennis
NetherlandsMaybe some more space to enjoy the breakfast. During rush hour it was quite busy at the buffet.
The overall impression of the hotel was really good. Nice and clean room, swimming pool, breakfast. Beds were perfect.
Stayed in August 2022
Reviewed: July 25, 2022
Jody
United States of AmericaI reserved two rooms through booking.com. when we arrived, reservations only displayed as one room. we were able to get another room, at a higher price. The staff has trouble checking us out. charged the plus of the fulls room plus $185 holds (total of 4) has been placed in the account. she assured me they were only holds, however my checking account displays as negative because I have $800 in a “hold status” and I cannot access the funds. the place & service was great. I just wish I didn’t have the $800 (two rooms for two nights) plus the 4 accidental swipes of $185 each holding up my account.
clean & helpful staff
Stayed in July 2022
Reviewed: July 18, 2022
Mark
United States of Americahousekeeping not keeping to a schedule, fire alarm going off in the middle of the night…. smoke in the kitchen
mostly clean and quiet
Stayed in July 2022
Reviewed: July 1, 2022
Rico
United States of AmericaPerfect for business travel - convenient and comfortable.
Stayed in June 2022
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