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  5. Reviews of Hampton Inn Boston Bedford Burlington

Reviews of Hampton Inn Boston Bedford Burlington This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25 Middlesex Turnpike, Billerica, MA 01821, United States of America

#1 of 3 hotels in Billerica

Guests' Choice

Review Score

Based on 190 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    9.0
    Comfortable stay for a group of 5
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv didn't have Smart Tv functions & it could've been nice to be able to cast from our devices. It would also be great to have a few more hooks to hang towels and such, especially in the bathroom as we were a group of 5 and only had like 3-4 hooks in the whole room. Otherwise everything was perfect.

    The place was comfortable, the breakfast buffet was good and offered a good variety. We were surprised by the size and comfort of the sofa-bed. Everything was super clean and the staff was very welcoming.

    Stayed in April 2024

  • Reviewed: December 9, 2023

    8.0
    Great place for a nice visit to the Boston area!
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was quite simple and not of the highest quality, but the opening times were good. We didn’t like the pillows very much, but slept all right.

    Very clean public space and rooms! Good coffee at the reception for free and very pleasant and helpful staff. Nicely located, relatively close to Boston, I went for a nice run in the neighborhood.

    Stayed in October 2023

  • Reviewed: November 21, 2023

    9.0
    Wonderful
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Steamy hot showers help me relax and I didn't like that the temperature of the water in the shower didn't go up to as high as I needed. Maybe some veggies for breakfast...

    The location was great! The free parking and generous breakfast. Large room and comfy bed! Friendly staff and housekeeping every day. I really enjoyed my stay!

    Stayed in November 2023

  • Reviewed: November 5, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room with Sofa Bed - Hearing Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    What I didn't like the first night was that I felt that the payment I gave was very expensive, including taxes when that price was not regulated.

    I liked everything, especially the professionalism I had with Miss Megan, the treatment

    Stayed in November 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Construction going on and the room had a very strong paint smell.

    Nice location. A lot of places within 10-15 minutes. Boston is also not too far if you don’t get stuck in traffic.

    Stayed in September 2023

  • Reviewed: October 5, 2023

    9.0
    I would stay again if ever in the area
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing everything was as expected

    Nice clean and fresh room

    Stayed in October 2023

  • Reviewed: September 7, 2023

    9.0
    Nice stay
    • Leisure trip
    • Group
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sofa bed is not that comfortable, but worth if traveling on a budget and wanna share the room.

    The shower is very good! Breakfast was nice!

    Stayed in September 2023

  • Reviewed: August 19, 2023

    8.0
    Good stay, family enjoyed the stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The location was not so ideal to visit Boston but we knew that when we booked the hotel

    Staff was fantastic, always smiling and helping

    Stayed in August 2023

  • Reviewed: August 14, 2023

    9.0
    Food, pool, staff, comfort, ALL wonderful! We will be back.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    During our 4 night stay, no one came to clean our room until we left. So we needed to take out our garbage, track down more garbage bags ourselves and ask for towels.

    Front desk staff were amazing and so very helpful!!

    Stayed in August 2023

  • Reviewed: August 7, 2023

    9.0
    The stay was very good.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Hearing Accessible/Non-Smoking
    • Stayed 2 nights

    When I checked in I asked for a military discount. When I made the reservation I feel that since the Airforce Base is near by the reservation site should have asked if I am military.

    Good location. I would have liked to have been closer to Hanscom Airforce Base.

    Stayed in August 2023

  • Reviewed: June 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    missing jacuzzi

    outside heated pool and location

    Stayed in June 2023

  • Reviewed: June 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Room was clean and great location.

    Stayed in June 2023

  • Reviewed: May 15, 2023

    8.0
    Clean room and good staff...undergoing renovations. Close to mall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We had an issue with the toilet as if the water pressure was low. But the staff sent someone and it was fixed quickly.

    The property seems to be undergoing renovations. We came on the weekend so we had no problems with noise. The room was clean and seemed updated. Only the tub seemed like it needed to be replaced. The staff was good and the breakfast was decent.

    Stayed in May 2023

  • Reviewed: February 24, 2023

    9.0
    very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Hearing Accessible/Non-Smoking
    • Stayed 1 night

    just ok

    Stayed in February 2023

  • Reviewed: February 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night

    We arrived late after a long drive.The lady who checked us in was very friendly and helpful. Wish I could remember her name. Breakfast was the standard hotel selfserve breakfast. Coffee was good. Room was quite large with 2 beds that were very comfortable. Hotel is in a very quiet location and easy to get to off the main road.

    Stayed in February 2023

  • Reviewed: February 14, 2023

    8.0
    Nice place to stay!
    • Business trip
    • Group
    • King Room with Sofa Bed - Hearing Accessible/Non-Smoking
    • Stayed 3 nights

    N/A

    Really friendly hotel staff. everything was neat and tidy.

    Stayed in December 2022

  • Reviewed: February 1, 2023

    8.0
    Greta place
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 4 nights

    The only problem is not enough ventilation in the room - the windows can't be opened and there is not enough fresh air in the room

    Great hotel, has a big and comfortable room, a fair breakfast, and very friendly staff.

    Stayed in January 2023

  • Reviewed: November 26, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Ice machine on our floor was out of order. Power window shades (handicap room feature) one was broken. Only one chair in room.

    Location was great. Easy in and out. Included breakfast was excellent.

    Stayed in November 2022

  • Reviewed: September 25, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no hot tub.

    great restaurant by the hotel. clean, comfortable rooms.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    8.0
    Nice hotel to stay and visit around
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking
    • Stayed 2 nights

    The breakfast was forgettable and the elevators could be more efficient.

    The room and bed were excellent and the staff so gentle and nice. Excellent location to visit around. The free cookies at the front desk are a very nice touch.

    Stayed in September 2022

  • Reviewed: August 24, 2022

    8.0
    Nice stay to visit Boston with my family
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Maybe some more space to enjoy the breakfast. During rush hour it was quite busy at the buffet.

    The overall impression of the hotel was really good. Nice and clean room, swimming pool, breakfast. Beds were perfect.

    Stayed in August 2022

  • Reviewed: July 25, 2022

    8.0
    clean, good breakfast
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I reserved two rooms through booking.com. when we arrived, reservations only displayed as one room. we were able to get another room, at a higher price. The staff has trouble checking us out. charged the plus of the fulls room plus $185 holds (total of 4) has been placed in the account. she assured me they were only holds, however my checking account displays as negative because I have $800 in a “hold status” and I cannot access the funds. the place & service was great. I just wish I didn’t have the $800 (two rooms for two nights) plus the 4 accidental swipes of $185 each holding up my account.

    clean & helpful staff

    Stayed in July 2022

  • Reviewed: July 18, 2022

    8.0
    room was adequate, staff courteous
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    housekeeping not keeping to a schedule, fire alarm going off in the middle of the night…. smoke in the kitchen

    mostly clean and quiet

    Stayed in July 2022

  • Reviewed: July 1, 2022

    8.0
    Very Good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 3 nights

    Perfect for business travel - convenient and comfortable.

    Stayed in June 2022

Showing 1 - 25

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