4761 Creek Road , Blue Ash, OH 45242, United States of America
#5 of 19 hotels in Blue Ash
Guests' ChoiceBased on 158 hotel reviews
8.3Cleanliness
9.0
Comfort
8.8
Location
8.9
Facilities
8.6
Staff
8.9
Value for money
8.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Jennifer
United States of AmericaGot locked out of room with all belongings in there and no keys worked. Staff had to break in with some hook and that took forty minutes. Night staff barely spoke English as well..rooms were not great as far as clean. Need to clean behind couches and sofa beds
Stayed in April 2024
Reviewed: April 21, 2024
Kenny
United States of AmericaThe breakfast items are not good.
Stayed in March 2024
Reviewed: April 6, 2024
Kathleen
United States of AmericaOur heater/AC in our room didn’t work correctly.
The breakfast was good
Stayed in March 2024
Reviewed: March 18, 2024
Teeters
United States of AmericaI informed the staff that the room smelled like cigarette smoke when I arrived. They did offer another room, but I had already unpacked
Staff was very friendly
Stayed in March 2024
Reviewed: March 3, 2024
Laura
United States of AmericaWhat didn’t get hot enough in my shower.
Staff was very pleasant! Hotel smelled very clean. Breakfast was excellent.
Stayed in March 2024
Reviewed: March 3, 2024
Julie
United States of AmericaWe did not like the pocket door for bathroom. Was not very private.
Location was close to where we needed to go
Stayed in March 2024
Reviewed: February 24, 2024
Delwin
United States of AmericaTub was backing up but they came to fix it
Cleanliness of the place
Stayed in February 2024
Reviewed: February 18, 2024
Rebecca
United States of AmericaThe breakfast could use some more work.
The room was clean.
Stayed in February 2024
Reviewed: February 5, 2024
Jones
United States of AmericaClean and new! Great breakfast!
Stayed in February 2024
Reviewed: January 24, 2024
James
United States of AmericaBreakfast was just ok. The "eggs" had a strange texture and they served smoked sausages rather than breakfast sausage. We arrived a couple of days after a snowstorm and the parking lot was not cleared
The room and common areas were all clean and comfortable, Spacious room
Stayed in January 2024
Reviewed: January 5, 2024
Joseph
United States of AmericaThe doors that were supposed to stay locked without having a room key (the doors on the side that led to the parking lots, pool, and gym) were not locked like they should have been. This was a major concern since our room the the first room after these outside doors. There also were never any towels in the pool area, but they were provided when we asked for them. Not a huge deal since we had a dry adult, but could only imagine the issue it would cause if you didn't realize this until you were already wet.
The room was ready and clean earlier than we expected, so that was a nice bonus. It was also a great size, updated, and perfect for what we needed it for. The front desk customer service was friendly, accommodating, and personable. The employees who ran breakfast also need a raise because they were attentive, patient, and kept things in stock all while keeping the area clean.
Stayed in January 2024
Reviewed: September 14, 2023
E
United States of AmericaThe windows don’t open.
The bed was very comfortable. Breakfast was great.
Stayed in September 2023
Reviewed: September 5, 2023
Lakisha
United States of AmericaThe bathroom door does not lock, and I ended up slamming my finger in the door
Breakfast was good. Would have appreciated non-dairy creamer, and a better coffee.
Stayed in September 2023
Reviewed: August 19, 2023
Kay
United States of AmericaI enjoyed EVERYTHING!
Great, friendly staff! They made our stay special.
Stayed in August 2023
Reviewed: June 12, 2023
Aleksey
United States of AmericaI requested two beds in the booking travelling with 2 kids. I got one king bed and an unmade fold out couch with no possibility to change. The shower ceiling had a leak that wasn't fixed. Two bottles of water were in the fridge just the first day. For the rest, the only option was to buy purified water in the shop which shouldn't even be a thing since it's just tap water.
The breakfast was decent. The pool was good as well. Easy to access.
Stayed in June 2023
Reviewed: June 9, 2023
Maggie
United States of AmericaCarpets and bathroom shows some wear/stains
Great front desk team.
Stayed in June 2023
Reviewed: April 17, 2023
Wendell
United States of AmericaThe Cable TV was horrible. When I pay in excess of $200.00 per day, I expect a wide selection on TV.
Stayed in April 2023
Reviewed: April 10, 2023
Laura
United States of AmericaBreakfast was a little limited, no bagels (it is Cincinnati!!). No butter on many days. Cable on TV in room worked for 1/4 of my stay and never worked again, maintenance person never came as scheduled. not important to my stay but still and unresolved issue. Staff at front desk was very helpful about it.
Location was perfect for the business and personal that I was conducting. The staff was wonderful about anything that was needed. Room was clean and bed was comfortable! I have stayed here before and will again.
Stayed in April 2023
Reviewed: March 31, 2023
Karen
United States of Americabreakfast mediocre
very nice clean and updated room. bed comfortable and very quiet
Stayed in March 2023
Reviewed: February 16, 2023
Rhonda
United States of AmericaI stayed 2 nights. There was no maid service within that time even to collect the trash.
location to CEI
Stayed in February 2023
Reviewed: December 15, 2022
Bruce
United States of AmericaSomeone had unplugged our microwave
Breakfast was exceptional....comfort and cleanliness
Stayed in December 2022
Reviewed: September 2, 2022
Matthew
United States of Americaeverything was great
clean, very large rooms
Stayed in August 2022
Reviewed: June 9, 2022
Samantha
United States of Americathe pool heater was broken. we drove 3 hours as wanted to swim ☹️
it was very nice and very clean!
Stayed in May 2022
Reviewed: April 10, 2022
Joel
Canadaice machine on 2nd floor did not work
very clean
Stayed in April 2022
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