385 Ruin Creek Road, Henderson, NC 27536 , United States of America
#1 of 7 hotels in Henderson
Guests' ChoiceBased on 181 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 8, 2024
Gregory
United States of AmericaThe property could use some updates. The shower spout was falling off the wall and some caulking in the bathroom needs to be re done.
Staff was super friendly and very respectful. They went above and beyond to make sure we had what we needed.
Stayed in April 2024
Reviewed: September 3, 2023
S
United States of AmericaThe breakfast was very limited. There were very few options for people who do not eat meat. There was no sliced bread to make toast. Still,overall not bad. The coffee was okay.
Staff was very cordial. I had an issue in my bathroom that was addressed very quickly. I would stay here again.
Stayed in August 2023
Reviewed: August 22, 2023
Kim
United States of AmericaStayed just one night while traveling through the area. Great location, staff, and comfy bed.
Stayed in August 2023
Reviewed: August 6, 2023
Russell
United States of AmericaI prefer hotels with hot tubs. I wanted to refill my water bottle but I’m not sure if possible in the lobby. Trays taped in water fountains to prevent use and other water dispensers had a light saying “self-cleaning.” Some hairs in shower.
Comfortable, free breakfast. Nice people working
Stayed in August 2023
Reviewed: July 14, 2023
Charlotte
United States of AmericaWe had a problem with the first room assigned. The young lady on duty was approx. 8 months pregnant and committed to getting the issue fixed. When she couldn’t fix it, she switched us to another room. Kudos to her for going the extra mile!!!
The property was in the area of the funeral we were there to attend.
Stayed in July 2023
Reviewed: June 26, 2023
Wilma
United States of AmericaThe floors in the bathroom were buckling and in one of the elevators
Price, location and convenience
Stayed in June 2023
Reviewed: June 11, 2023
Carolyn
United States of AmericaVery good. Staff was extremely accommodating. Choices were more than anticipated.
Stayed in June 2023
Reviewed: June 4, 2023
Laronnia
United States of Americawe found a spider in the bed, the entry door way and bathroom had dirt on the floors and hair in the sink.
it was in a nice location
Stayed in June 2023
Reviewed: January 23, 2023
Angel
United States of AmericaWater did not get hot
Quiet, Good Location, Clean Room
Stayed in January 2023
Reviewed: January 11, 2023
Rodney
United States of Americait was very good property.
it was clean.
Stayed in January 2023
Reviewed: October 4, 2022
Susan
United States of Americaclose to where I was going to visit
Stayed in October 2022
Reviewed: September 30, 2022
Rebecca
United States of AmericaLinens were stinky like a low class hotel. Not the usual Hampton freshness I've counted on
Friendly staff
Stayed in September 2022
Reviewed: September 26, 2022
Sherri
United States of AmericaThe blanket for the pullout bed was very dirty.
The room was a great size, and the breakfast was good.
Stayed in September 2022
Reviewed: September 6, 2022
Rodney
United States of AmericaWe liked pretty much everything.
it was very clean the employees where very friendly and helpful.
Stayed in September 2022
Reviewed: August 30, 2022
Connie
United States of AmericaA little pricey
Friendly staff, comfy beds and clean
Stayed in August 2022
Reviewed: August 30, 2022
Susan
United States of AmericaLocation was great, right off interstate. Breakfast was ok.
Stayed in August 2022
Reviewed: August 22, 2022
Terri
United States of AmericaBreakfast was delicious and quite a variety. The front desk staff were warm and welcoming. My room was comfy and having complimentary snacks in the room was right on time. I would recommend and stay again.
Stayed in August 2022
Reviewed: August 21, 2022
Richard
United States of Americaold and needs updating
comfortable beds and good shower.
Stayed in August 2022
Reviewed: August 20, 2022
Aletha
United States of AmericaRooms were not ready on time but I am sure staffing is the issue.
Stayed in August 2022
Reviewed: August 19, 2022
Christina
United States of AmericaI liked my room. The TV was not the same size as the one in the other rooms. There was a pungent smell in the bathroom coming from the toilet and the sink area. Room 308 should not be rented until those things are fixed.
I loved the breakfast. I especially loved the area in which it was served. It was very clean. I had an issue with the preparer telling my son that he needed to slow down with eating breakfast.
Stayed in August 2022
Reviewed: August 3, 2022
Charlotte
United States of Americalight bulb was out in one of the lamps.
Stayed in June 2022
Reviewed: July 15, 2022
Shanta
United States of AmericaRoom size wasn't as pictured
Got to see my family
Stayed in June 2022
Reviewed: June 26, 2022
Robinson
United States of AmericaWe had an issue with the toilet in our room. Staff was notified several times, sent the maintenance person to out room twice. The toilet wouldn't flush and tge water pressure in the toilet wasn't enough to push everything down. Maintenance stated the toilet needed to be replaced, but that was the day we were checking out. We should've been offered another room, but we weren't. However, the front desk staff was very nice in writing it up and we were rewarded in points....Thank you
Breakfast was ok. More hot food should be offered along with fruits as well.
Stayed in May 2022
Reviewed: June 20, 2022
Eric
United States of Americabathroom need updating
The property was clean and we felt safe. Hotel can stand some more updating and hopefully is in the works.
Stayed in June 2022
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