Bed not comfortable. Removable shower head with handle would not go on the holder for a normal shower. Location was great if you need to be down by everything however, keep in mind the streets are busy and loud at night when you try to sleep.

Location was great. Breakfast was great as well.

Stayed in May 2024

I arrived back to hotel around 5:30. Hot and sweaty after walking miles to the zoo and back. You had to turn off the water for maintenance and repair due to a problem. Timing was wrong. I had just soaped up in the shower. I squeezed every last drop out of your water system in trying to rinse off. AARRGGHH!

The breakfast was absolutely FANTASTIC both days. Service at breakfast was also excellent.

Stayed in April 2024

It was a little loud because of the bar on the side that I stayed; however, I still fell asleep.

The location was perfect. It was near Monument Circle and the arena.

Stayed in April 2024

Pullout couch uncomfortable af. No blankets sheets or pillows in room for the pullout, I had to go down 4 flights at night and retrieve pillows blankets for said pullout and even then had to ask for a second pillow like im putting them off. Stock up your inventory, yeah?, this shouldn't be an issue. ... Main day person (lady) at front desk seemed perpetually annoyed and uninterested. Not just to me, but generally. (Just that one person.. Otherwise the rest of staff seemed cool) ... Interior Design overall was kind of dated and a little banged up here and there but it didn't kill me I'm just saying.. ... TLDR my complaints are minor enough that I'd still consider staying here again if/when I'm ever in downtown Indy.

Clean comfortable rooms and beds and bath. Decent exercise room and laundry.. Good breakfast. Valet super polite and responsive. Location great. ... These things really are the most important and they delivered, at a price that was maybe a little high bc of location but not unreasonable and cheaper than similar places.

Stayed in April 2024

The water disappeared for several hours while we were there, the staff was informative during that time. The trays for the coffee maker were the wrong size making it difficult to use.

Location is great, Breakfast was very well done and delicious. Staff is just fine though not excellent. The hotel is aging a bit and it shows but is clean and very comfortable. We felt it was an excellent value and would stay there again,

Stayed in April 2024

Not worth the cost. Even the guy at the front desk noted how much they jacked up the cost for the eclipse event. Supply & Demand, I guess, but not worth $350+\- per night!

I was there for the 2024 eclipse so the location was perfect.

Stayed in April 2024

NA

Staff was friendly

Stayed in April 2024

Close to Cambridge fieldhouse

Stayed in February 2024

no notice of valet parking only

Stayed in February 2024

The hot water in the shower was an issue. It ran out quickly with my husband’s shower. I was second and had basically a cold quick shower. We told the front desk about at check out and did not get a good answer. Something about the weather???

The location to Gainbridge Fieldhouse

Stayed in February 2024

Property was Great Downtown Indy is going to Hell VERY UNNECESSARY Car & Motorcycle NOISE incessantly all Night

Very clean

Stayed in February 2024

The staff in the hotel was awesome. Especially the crew responsible for the breakfast. They were extraordinary attentive. It is an older, restaurated hotel and my room was in very good shape. The location is central and in walking distance to restaurants, shopping and other attractions.

Stayed in January 2024

Beds were not as comfortable as other Hampton Inn properties.

We were in town for the Pacers game so location was great as the arena was just down the block to the right.

Stayed in January 2024

Good access to city centre, helpful staff, good size rooms, good options at breakfast

Stayed in January 2024

The bedrooms were very clean and comfortable

Stayed in November 2023

Did not realize there were blackout curtains behind filmy curtains (and drapes did not close) so room was super bright all night. Could not sleep. Staff admitted many people don’t “see” them, that they are an option to close them. This needs changed.

Staff was super nice. Everyone seemed to care about their jobs. Hot shower. Nice variety of items for breakfast, lots of extras. Perfect place to stay to walk to concert, shopping and several restaurants to choose from.

Stayed in December 2023

No Room service to clean my room. I stayed 2 nights so I was disappointed my bed was not made, dirty towels were not removed and room and bathroom were not cleaned.

Stayed in December 2023

The cost of valet parking. I had to pay extra to keep my vehicle in the parking garage even though I had to check out of the hotel for the football game on Sunday. You should offer a package rate.

The location to attractions in the downtown area was great.

Stayed in October 2023

Parking onsite very expensive. We parked on the street.

Very nice staff, centrally located

Stayed in October 2023

Location was excellent. Breakfast outstanding. Great to bring furbabies.

Stayed in November 2023

I'm old so could have had better directions in facility.

Security of the place. I did forget to tip maid but tipped the valet pretty well

Stayed in November 2023

Breakfast was the only thing I felt was weak

Staff was excellent

Stayed in October 2023

Nothing

In a great location downtown. Super friendly front desk staff that go out of their way to assist you. Nice clean rooms.

Stayed in October 2023

Location

Close to shopping and dining

Stayed in October 2023