4003 South Loop 289, Lubbock, TX 79423, United States of America
#22 of 69 hotels in Lubbock
Guests' ChoiceBased on 101 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
8.6
Facilities
8.2
Staff
9.0
Value for money
8.1
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 8, 2024
Dave
United States of AmericaLocation sign very hard to see, not lighted.
Quiet rooms.
Stayed in January 2024
Reviewed: October 28, 2023
Tyler
United States of AmericaNice breakfast and the room was very comfortable even with it being very hot outside
Stayed in August 2023
Reviewed: September 5, 2023
Andre
BrazilVery good service
Stayed in September 2023
Reviewed: July 31, 2023
Brittany
United States of AmericaOur soap dispensers were almost empty so my family couldn't all shower up when we got in that night. We just ended up buying personal soap.
Leigh was very informative during check in and her positivity was delightful. Breakfast variety was good and fresh. Beds were comfortable.
Stayed in July 2023
Reviewed: July 3, 2023
Carter
United States of AmericaThat I was charged $30.00 per day from my card and you worked off my money. If it was for incidentals I should have received money back every day from the desk
Adequate room
Stayed in July 2023
Reviewed: March 30, 2023
Candice
United States of AmericaI didn't like that there was only one elevator.
The location was awesome
Stayed in March 2023
Reviewed: March 22, 2023
Jina
United States of AmericaShower needs an upgrade. The water ran in the tub from the faucet the whole time while the shower was being used. The room was rather small - a tight fit for moving around and storing your bags. The thermostat did not work well - we woke up hot in the night. We also heard voices in the hall and the ding of the elevator. Additional sound proofing would be nice - we were there just for one night and really needed a good night's sleep.
Breakfast was fine. Room was clean. Location was convenient and seemed safe.
Stayed in March 2023
Reviewed: January 23, 2023
Angie
United States of Americaclose to restaurants and stores
Stayed in January 2023
Reviewed: December 19, 2022
Meagan
United States of Americathere was a little pile of dried mud in the entrance of the room. it looked like maybe the vacuum wouldn’t pick it up and it had pushed against the wall. it was easy to pick up ourselves, but it was kind of obvious and we were surprised that it was missed/left in a turnover.
close to outback for dinner. cozy bed. easy last minute reservation.
Stayed in December 2022
Reviewed: September 19, 2022
Larita
United States of AmericaFaucet had a drip and it sounded like they might be working on the floor above me.
Clean, comfortable, great linens!
Stayed in September 2022
Reviewed: August 20, 2022
Isabel
United States of AmericaI feel the "fee" reserved on your card should be communicated, in plain sight, when you book. The fee is "hidden" within all the reading content, but no amount is specified. For our stay they held $90, which was later reimbursed. I just feel that should be communicated better when registering to stay at this place.
The hospitality. The breakfast staff was amazing!
Stayed in July 2022
Reviewed: July 11, 2022
Jeanne
United States of AmericaFinishes. Pool closed.
Breakfast was ok. Location ok. Staff was friendly.
Stayed in July 2022
Reviewed: June 7, 2022
Jamen
United States of AmericaThe beds are not comfortable
Stayed in June 2022
Reviewed: May 25, 2022
James
United States of AmericaOnly complaint, but a big one! The clock in the room had not been changed for daylight savings time; which caused us to be late for the event which was the reason for our travel.
Stayed in May 2022
Reviewed: April 21, 2022
Deanna
United States of Americamy room, carpet a bit worn.
breakfast good.
Stayed in April 2022
Reviewed: October 23, 2021
Martha
United States of AmericaNothing
Clean & comfortable!’
Stayed in October 2021
Reviewed: October 11, 2021
Charles
United States of AmericaThe staff they were great I didn’t make the morning meal but it did look good, there was a football game in town that weekend I know the rate goes up but I didn’t think it needn’t up as much as it did, to much I think
Stayed in October 2021
Reviewed: August 8, 2021
Danielle
United States of AmericaAtmosphere was dark and dingy, kind of depressing.
WiFi worked great.
Stayed in August 2021
Reviewed: August 3, 2021
Jovanna
United States of AmericaThe pool was closed for renovation. Sure we were allowed to use the one next door at the Fairfield inn but that was too much of an inconvenience, free breakfast! so as good as free goes it was ok
The staff was great! Very friendly and helpful. The location was excellent, I loved that it was walking distance to the lake/park, Walmart, ihop, Applebee’s and other restaurants!
Stayed in August 2021
Reviewed: July 23, 2021
Paul
United States of AmericaFacility look tired
Stayed in July 2021
Reviewed: July 22, 2021
Frank
United States of AmericaOpen pool.
Breakfast was good.
Stayed in July 2021
Reviewed: May 2, 2021
Terisa
United States of AmericaThere was no hot breakfast, only boxed breakfast due to Covid. And the pool is still closed and drained. We have friends staying at a sister hotel (owned by the same company) who said they received hot breakfast and had access to the pool.
Nice hotel that remained quiet at night. Comfortable accommodations.
Stayed in May 2021
Reviewed: September 20, 2023
Paula
United States of AmericaConvenient location
Stayed in September 2023
Reviewed: July 31, 2023
Kyle
United States of AmericaMore parking would have been nice, also regular walks to prevent loud guests from disturbing others would have been a bonus
Accessible and clean, overall very welcoming
Stayed in July 2023
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