14400 Nicollet Court, Burnsville, MN 55306, United States of America
#4 of 8 hotels in Burnsville
Guests' ChoiceBased on 67 hotel reviews
7.4Cleanliness
7.5
Comfort
7.8
Location
8.5
Facilities
7.4
Staff
8.3
Value for money
7.6
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 23, 2024
Constance
United States of AmericaThis hotel needs an update and we requested clean towels for the next day (2 night) and got back to our hotel at 10pm and no one changed the towels. My husband went to the desk and they didn’t have any clean bath towels so gave him the dry scratchy blue striped ones for the pool.
Location was good
Stayed in May 2024
Reviewed: March 25, 2024
Ewert
United States of AmericaOur only issue was with the hot tub. The temperature was not hot at all. Felt like the pool water temp.
Stayed in March 2024
Reviewed: March 1, 2024
Greg
United States of Americaparking lot
Location, price and ease of checking in,
Stayed in February 2024
Reviewed: August 7, 2023
Rebecca
United States of AmericaI think I made myself clear
The breakfast was horrible. I don’t know what you were trying to pass off for eggs but it isn’t working. The breakfast needs some serious work
Stayed in July 2023
Reviewed: July 18, 2023
Teela
United States of AmericaCould have been cleaner.
Conveniently located close to the freeway and close to a gas station.
Stayed in July 2023
Reviewed: July 8, 2023
John
United States of AmericaLocation and freshness
Stayed in June 2023
Reviewed: January 23, 2023
John
United States of AmericaTV batteries had not been changed, replaced with old ones and eventually new ones. Refrigerator was very noisy, sleepless night.
Great location.
Stayed in January 2023
Reviewed: January 3, 2023
P
United States of AmericaCeiling in pool still leaks.
The front desk folks and breakfast folks were helpful and friendly. The night desk had fresh coffee for us as we left at 430am.
Stayed in January 2023
Reviewed: August 26, 2022
Robert
United States of AmericaBreakfast was limited., i.e., no fresh fruit, yogurt choices, bread choices.
Location. Room comfort.
Stayed in August 2022
Reviewed: January 9, 2022
Greg
United States of Americabroken front door
safe & comfortable
Stayed in January 2022
Reviewed: December 30, 2021
Rene'
United States of AmericaCoffee needs to be out earlier for folks who need to get n the road due to the weather. The Pool was 'closed' but people were in it? I asked and they said due to a leak in the ceiling the pool was closed but there were people using the pool so I don't know what closed really means.
The Breakfast was fine. Friendly staff.
Stayed in December 2021
Reviewed: October 18, 2021
Elisabeth
United States of AmericaBathroom needs to be updated. Found hair in bathtub. Nobody wearing masks. TV in lobby was too loud I could hear it in my room. I asked to turn it down . Next day it was loud again
close to Interstate
Stayed in October 2021
Reviewed: September 12, 2021
Wesley
United States of AmericaAs mentioned above, the breakfasts were disappointing compare to what they were before. However, there is not much more that you could do. Also, the pancake house is literally next door, so if we wanted something more elaborate for breakfast, it would have been easy to get. The other problem was that the refrigerator in the room really needed to be defrosted. There was no room in the freezer for anything and it was a bit noisy.
I realize that because of COVID, you could not do the kind of breakfasts you had before, which were great. If you were able to do something more than individual packets of things, it would be great again. Rooms were nice and clean, but again because of COVID, I really that you just can't have as many staff as before, but when we did need staff, we were able to find someone.
Stayed in September 2021
Reviewed: June 10, 2021
Robert
United States of AmericaThe facility is rather worn Down. There was a major sprinkler leak which caused a lot of damage theoughout hotel. There was construction being done just down the hall. Not a huge problem but still less than ideal for a 3 night stay. Place could use a refresh overall. Not up to the usual Hampton Inn standards.
Breakfast was very bare bones. Staff was fine.
Stayed in June 2021
Reviewed: April 13, 2024
Roehl
United States of AmericaThe floor in our bathroom was dirty, the toilet didn't work had to call office to fix plumbing. Not happy for the price.
Waffle was tough, sausage was dry.
Stayed in April 2024
Reviewed: April 2, 2024
Nina
United States of AmericaI think the beds could be more comfy
The pool was up and running for my kids they loved it and they had good breakfast for the kids to eat
Stayed in April 2024
Reviewed: January 29, 2024
Mikala
United States of AmericaThe pool was ice cold and nobody was able to swim in it. You could either be freezing from the pool or sweat in the hot tub. Disappointed.
I liked the king bed. It was comfortable.
Stayed in January 2024
Reviewed: January 25, 2024
Kasprowicz
United States of AmericaNO HEATED POOL - terrible!!!!! rooms not clean.
nice breakfast and close to where we wanted to be
Stayed in January 2024
Reviewed: January 15, 2024
Elizabeth
United States of AmericaWe found other peoples belongings in the bed
The location of the hotel
Stayed in January 2024
Reviewed: January 12, 2024
Cynthia
United States of AmericaBreakfast was cold so think that it needs to be improvement to make that hot (was cold when i arrives).
location is perfect as really easy assess to hwy in whereever we need to go and others places , too.
Stayed in January 2024
Reviewed: December 30, 2023
Rivet
United States of AmericaCould use beds that are not stacks of cardboard, cigarette burns in the tub, furniture was ripped up. Will never stay again!
Breakfast was ok
Stayed in December 2023
Reviewed: December 18, 2023
Christopher
United States of AmericaBreakfast was cold not cooked fully
Quite
Stayed in December 2023
Reviewed: December 17, 2023
Andrew
United States of AmericaVery noisy next to highway Walls are super thin. Room key didn't work second day the staff only programmed it for one days stay.
Room was clean
Stayed in December 2023
Reviewed: June 3, 2023
Van
United States of AmericaThere wasn't enough food for breakfast & even though there was an hour left, they said they wouldn't be able to refill because they didn't have any. There was no one in the breakfast area to help for a long time as she was also running the front desk checkouts. We had what looked like urine in the plugged bathtub when we checked in. We asked at the desk if someone could come up & check it out & the gentleman told us housekeeping had already left & he wasn't coming up to check it. We had to pay for parking at check in. There was no where at reservation or in the parking area that said we would & we got nothing 985-8613to put in our car that said we had & they didn't ask for vehicle information. Seems very suspicious!!
It was close to where we needed to be for the weekend & easy to get to. The kids had fun in the pool.
Stayed in May 2023
Showing 1 - 25
Macaé, Brazil
Großliebringen, Germany
Bogotá, Colombia
Deniliquin, Australia
Laax, Switzerland
Valparaíso, Chile
Mooloolaba, Australia
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content