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Reviews of Hampton Inn Minneapolis-Burnsville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14400 Nicollet Court, Burnsville, MN 55306, United States of America

#4 of 8 hotels in Burnsville

Guests' Choice

Review Score

Based on 67 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.6

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 23, 2024

    6.0
    Average at best but no towels is ridiculous
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel needs an update and we requested clean towels for the next day (2 night) and got back to our hotel at 10pm and no one changed the towels. My husband went to the desk and they didn’t have any clean bath towels so gave him the dry scratchy blue striped ones for the pool.

    Location was good

    Stayed in May 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our only issue was with the hot tub. The temperature was not hot at all. Felt like the pool water temp.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    adequate
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    parking lot

    Location, price and ease of checking in,

    Stayed in February 2024

  • Reviewed: August 7, 2023

    6.0
    It was okay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night

    I think I made myself clear

    The breakfast was horrible. I don’t know what you were trying to pass off for eggs but it isn’t working. The breakfast needs some serious work

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    Price was right.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Could have been cleaner.

    Conveniently located close to the freeway and close to a gas station.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night

    Location and freshness

    Stayed in June 2023

  • Reviewed: January 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    TV batteries had not been changed, replaced with old ones and eventually new ones. Refrigerator was very noisy, sleepless night.

    Great location.

    Stayed in January 2023

  • Reviewed: January 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Ceiling in pool still leaks.

    The front desk folks and breakfast folks were helpful and friendly. The night desk had fresh coffee for us as we left at 430am.

    Stayed in January 2023

  • Reviewed: August 26, 2022

    6.0
    Stayed there many times in the past and felt the hotel was in decline. Getting old like us?
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was limited., i.e., no fresh fruit, yogurt choices, bread choices.

    Location. Room comfort.

    Stayed in August 2022

  • Reviewed: January 9, 2022

    8.0
    worked for my needs
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night

    broken front door

    safe & comfortable

    Stayed in January 2022

  • Reviewed: December 30, 2021

    6.0
    It was Ok. Room was small for two beds.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 4 nights

    Coffee needs to be out earlier for folks who need to get n the road due to the weather. The Pool was 'closed' but people were in it? I asked and they said due to a leak in the ceiling the pool was closed but there were people using the pool so I don't know what closed really means.

    The Breakfast was fine. Friendly staff.

    Stayed in December 2021

  • Reviewed: October 18, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom needs to be updated. Found hair in bathtub. Nobody wearing masks. TV in lobby was too loud I could hear it in my room. I asked to turn it down . Next day it was loud again

    close to Interstate

    Stayed in October 2021

  • Reviewed: September 12, 2021

    7.0
    Still quite good.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 6 nights

    As mentioned above, the breakfasts were disappointing compare to what they were before. However, there is not much more that you could do. Also, the pancake house is literally next door, so if we wanted something more elaborate for breakfast, it would have been easy to get. The other problem was that the refrigerator in the room really needed to be defrosted. There was no room in the freezer for anything and it was a bit noisy.

    I realize that because of COVID, you could not do the kind of breakfasts you had before, which were great. If you were able to do something more than individual packets of things, it would be great again. Rooms were nice and clean, but again because of COVID, I really that you just can't have as many staff as before, but when we did need staff, we were able to find someone.

    Stayed in September 2021

  • Reviewed: June 10, 2021

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The facility is rather worn Down. There was a major sprinkler leak which caused a lot of damage theoughout hotel. There was construction being done just down the hall. Not a huge problem but still less than ideal for a 3 night stay. Place could use a refresh overall. Not up to the usual Hampton Inn standards.

    Breakfast was very bare bones. Staff was fine.

    Stayed in June 2021

  • Reviewed: April 13, 2024

    4.0
    Stay was ok.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floor in our bathroom was dirty, the toilet didn't work had to call office to fix plumbing. Not happy for the price.

    Waffle was tough, sausage was dry.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    I think the beds could be more comfy

    The pool was up and running for my kids they loved it and they had good breakfast for the kids to eat

    Stayed in April 2024

  • Reviewed: January 29, 2024

    5.0
    Liked the room and bed but nothing else stood out.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was ice cold and nobody was able to swim in it. You could either be freezing from the pool or sweat in the hot tub. Disappointed.

    I liked the king bed. It was comfortable.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    4.0
    it was just ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights

    NO HEATED POOL - terrible!!!!! rooms not clean.

    nice breakfast and close to where we wanted to be

    Stayed in January 2024

  • Reviewed: January 15, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We found other peoples belongings in the bed

    The location of the hotel

    Stayed in January 2024

  • Reviewed: January 12, 2024

    10
    will come again.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Breakfast was cold so think that it needs to be improvement to make that hot (was cold when i arrives).

    location is perfect as really easy assess to hwy in whereever we need to go and others places , too.

    Stayed in January 2024

  • Reviewed: December 30, 2023

    4.0
    One of the worst hotels I've been to
    • Leisure trip
    • Couple
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could use beds that are not stacks of cardboard, cigarette burns in the tub, furniture was ripped up. Will never stay again!

    Breakfast was ok

    Stayed in December 2023

  • Reviewed: December 18, 2023

    10
    Great
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was cold not cooked fully

    Quite

    Stayed in December 2023

  • Reviewed: December 17, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy next to highway Walls are super thin. Room key didn't work second day the staff only programmed it for one days stay.

    Room was clean

    Stayed in December 2023

  • Reviewed: June 3, 2023

    5.0
    We would never stay again ;(
    • Leisure trip
    • Family with young children
    • Executive King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't enough food for breakfast & even though there was an hour left, they said they wouldn't be able to refill because they didn't have any. There was no one in the breakfast area to help for a long time as she was also running the front desk checkouts. We had what looked like urine in the plugged bathtub when we checked in. We asked at the desk if someone could come up & check it out & the gentleman told us housekeeping had already left & he wasn't coming up to check it. We had to pay for parking at check in. There was no where at reservation or in the parking area that said we would & we got nothing 985-8613to put in our car that said we had & they didn't ask for vehicle information. Seems very suspicious!!

    It was close to where we needed to be for the weekend & easy to get to. The kids had fun in the pool.

    Stayed in May 2023

Showing 1 - 25

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