586 State Rt 3, Plattsburgh, NY 12901, United States of America
#1 of 13 hotels in Plattsburgh
Guests' ChoiceBased on 183 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.1
Facilities
8.9
Staff
9.3
Value for money
8.5
Free WiFi
9.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Connie
United States of AmericaMy daughters and I went to use the pool and young adults were in the pool playing very rough, so much so that I wouldn’t let my kids go in. They ended up leaving from a side door and driving away- they weren’t even guests! So I was a little worried about that.
Closeness to everything and everyone was very friendly.
Stayed in April 2024
Reviewed: March 10, 2024
Teresa
CanadaThe toilet in our bathroom had hair on the seat when we got there.
The staff at the front desk was very friendly, upgraded us to a suite. Lobby is very clean and love the free coffee.
Stayed in March 2024
Reviewed: March 8, 2024
Susan
CanadaWould have liked the coffee machine in the breakfast area to have been filled up so I wouldn't have had to keep returning to the main lobby.
Breakfast was good. Hotel was clean. I slept very well, the beds are comfortable. My daughter went swimming and we both used the hot tub. Didn't use the gym but it looked nice. The hotel was quiet while we were there (a Sunday night). The receptionist at the front desk was very friendly.
Stayed in March 2024
Reviewed: February 12, 2024
Susan
United States of AmericaThere was nothing to dislike. If I had to say anything, I would ask why there is not a "fan" in the suite bathroom and maybe a privacy curtain so one can get dressed after bathing, as the bathroom is rather small to get dressed in. Also maybe some extra "hooks" for towels, but these are minor things.
The breakfast has a variety of hot and cold options. Great coffee and cookies available around the clock in lobby. The comfort of the beds and cleanliness is beyond any other hotel. The staff are very friendly and go above and beyond to make sure your stay is enjoyable.
Stayed in February 2024
Reviewed: February 3, 2024
Stephane
CanadaPool hot tub
Stayed in February 2024
Reviewed: January 7, 2024
Joseph
United States of AmericaAlthough our room was very clean and spacious, the heating system sounded like a jet engine when it turned on. Even during the night while sleeping it woke us several times when it kicked on.
The property was very clean, quiet, and had many amenities that we look for in a hotel.
Stayed in January 2024
Reviewed: December 31, 2023
Lawrence
United States of AmericaDecent breakfast. Good size room.
Stayed in December 2023
Reviewed: December 28, 2023
Jennifer
United States of AmericaThe staff was friendly and welcoming. The room was clean. Great location!
Stayed in November 2023
Reviewed: December 26, 2023
Jane
CanadaFor us nothing.
Always liked the Hampton chain. Beautiful breakfast. Always sure of perfection. Never a worry about what you will find when you get there. Very friendly staff. Clean bathroom, sheets, clean breakfast area, all is perfect as stated.
Stayed in November 2023
Reviewed: November 23, 2023
Debbie
CanadaThe garbage cans in the breakfast room were overflowing even though we arrived early in the breakfast service.
Breakfast was good. Not a huge selection but fresh.
Stayed in November 2023
Reviewed: October 12, 2023
Cindy
United States of AmericaBreakfast was excellent
Stayed in September 2023
Reviewed: October 8, 2023
Stephane
United States of AmericaProfessional and friendly staff. Well maintained property.
Stayed in October 2023
Reviewed: September 27, 2023
Mary
United States of AmericaToilets were too low for big people with bad hips
Stayed in September 2023
Reviewed: September 6, 2023
Blyth
CanadaMaybe pay more attention to the waffle maker, we tried to make waffles but it got stuck to the grille and was hard to get out and the area was a little messy with waffles bits
Breakfast was very good and a nice selection.
Stayed in September 2023
Reviewed: August 26, 2023
Doubrovine
CanadaThe price was MUCH higher than I expected. And if I were to pick on something, the TV navigation could have been less convoluted, but this is minor.
In general: location spot on, no problem with parking, friendly staff, all very clean, breakfast was what you'd expect, not more, not less - overall, very positive experience. Extra facilities I didn't use, therefore can't attest.
Stayed in July 2023
Reviewed: August 15, 2023
Nicolina
Canadalocation pool hot tun beds break staff
Stayed in August 2023
Reviewed: August 13, 2023
Shonna
United States of AmericaLocation was good; easy to get to and close to many restaurants. Good breakfasts.
Stayed in July 2023
Reviewed: July 23, 2023
Anny
CanadaThere are not enough allergy friendly options for breakfast.
Shopping options
Stayed in July 2023
Reviewed: July 22, 2023
Carolyn
United States of AmericaNothing.
Mostly the cleanliness. Its hard to find in hotels.
Stayed in July 2023
Reviewed: July 10, 2023
Flyhades
CanadaA+
Stayed in July 2023
Reviewed: July 10, 2023
Tara
United States of AmericaJennifer at the front desk was excellent, the room was also clean and it was a quite hotel. I highly recommend this place.
Stayed in July 2023
Reviewed: July 7, 2023
Barbara
United States of AmericaNOTHING!
The staff was very friendly and helpful. Maria at the front desk started my stay out perfectly. She helped me with suggestions for food and shopping. Joe, I believe his name was, the groundskeeper, all around jack of all trades has the best personality and was always busy. He amazed me. Breakfast each morning was wonderful - hot and with a variety each day.
Stayed in July 2023
Reviewed: July 3, 2023
Maude
CanadaAt breakfast, I was hoping for bacon, but there wasn't any ;) but everything else was fine
We loved that all the products in the bathroom were in bottles to be reused and not anymore disposables small bottles. The room was nice and clean and the staff friendly
Stayed in July 2023
Reviewed: June 26, 2023
Elizabeth
United States of AmericaClean, quiet, very comfortable and excellent service. Loved it, will be back.
Stayed in June 2023
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