3245 US Highway 64 East, Sapphire, NC 28774, United States of America
#4 of 5 hotels in Sapphire
Guests' ChoiceBased on 105 hotel reviews
7.3Cleanliness
7.8
Comfort
8.0
Location
8.6
Facilities
7.5
Staff
8.5
Value for money
7.3
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Robert
United States of AmericaUndergoing renovations at the time of our stay, pool not available
Nice room design and decor
Stayed in April 2024
Reviewed: January 22, 2024
Chitvan
United States of AmericaThere was no hot water in the rooms due to some issue so none of us could shower .
Stayed in January 2024
Reviewed: November 4, 2023
Joelle
United States of AmericaIt was on of the best on our whole trip
Stayed in October 2023
Reviewed: September 7, 2023
Timothy-deeona
United States of AmericaWe’ve stayed several times over the years here and it is definitely time for a “facelift” that they are planning this winter (2023) into the spring. Also for the price I think there should be daily re-fresh on your room.
The location is very nice, the breakfast has some healthy options.
Stayed in August 2023
Reviewed: September 7, 2023
Schoenthaler
United States of AmericaNothing stands out.
It was nice overall. Would stay again in future.
Stayed in August 2023
Reviewed: August 21, 2023
Miller
United States of AmericaThe bed was extremely uncomfortable for us. Maybe it wouldn’t be for someone else. The ice maker on our floor did not work.
The staff was very accommodating and friendly. The hotel was clean and quiet during our stay.
Stayed in August 2023
Reviewed: July 17, 2023
Andrea
United States of AmericaThe hotel is in need of an update but we were glad to see there were signs in the lobby saying that an update was coming.
Very quiet hotel! Easy access to restaurants and sights. Staff were wonderful.
Stayed in July 2023
Reviewed: May 9, 2023
Denise
United States of AmericaOur fridge wasn't cooling very well. We had to keep our drinks in a small cooler with ice. The heat/air unit was a little loud.
Staff were very nice.
Stayed in May 2023
Reviewed: December 31, 2022
Laura
United States of AmericaI think they need to do a little better job cleaning. The floors seemed dirty and the room could have been cleaned better.
I loved the location - so close to skiing and snow tubing! Our family also enjoyed the hot tub and indoor pool!
Stayed in December 2022
Reviewed: August 6, 2022
Susan
United States of AmericaLack of cleaning staff. They did not provide housekeeping unless asked. I still thought someone would come and empty the waste baskets in the room which were overflowing after 4 days. Also, the hotel does not recycle, very sad in this day. Also, at breakfast ran out of cream cheese, no bananas.
Location to family living in the area.
Stayed in August 2022
Reviewed: August 2, 2022
John
United States of Americasticky floors, door was hard to open, breakfast was pitiful
location
Stayed in August 2022
Reviewed: February 14, 2022
Kelly
United States of AmericaThe bed wasn't very comfortable.
Stayed in February 2022
Reviewed: December 29, 2021
Dayle
United States of AmericaIn room hair dryer broken breakfast eggs were over salty. Only 1 choice of ‘meat’- overall, ok
Stayed in December 2021
Reviewed: December 7, 2021
Jan
United States of Americahousekeeping could have replaced the coffee set-up when they cleaned the room. I felt the only thing they did was make the bed.
The staff was nice and very efficient.
Stayed in December 2021
Reviewed: October 29, 2021
Jim
United States of AmericaDifferent rates for different days I was uncomfortable with … I do understand we stayed 4 days / 3 nights in prime season. The breakfast was same every day and was below standards of the Hampton Inns we stayed at....
Location was good...clean hotel...Staff seemed well train and friendly
Stayed in October 2021
Reviewed: October 21, 2021
Yuljul
United States of AmericaNice and clean room, sufficient breakfast
Stayed in October 2021
Reviewed: August 29, 2021
Robert
United States of AmericaA lot of construction workers were placed at hotel, they were up at 6am going through the breakfast, no masks on most, and then we get up later and have to worry about covid?
Loved the area, the climate...
Stayed in August 2021
Reviewed: August 22, 2021
Paula
United States of AmericaThe bed was very uncomfortable
Stayed in August 2021
Reviewed: June 18, 2021
William
United States of AmericaSome breakfast items could not eat--since they were not fresh---such as boil eggs and yogurt
Staff was friendly---they took action quickly to sprayed our room when we found a live bug Beds were very comfortable They discounted our bill due to the bug in our room
Stayed in June 2021
Reviewed: April 7, 2024
Ronny
United States of AmericaLocation and facilities!
Stayed in April 2024
Reviewed: March 4, 2024
Jonathan
United States of AmericaN/A
N/A
Stayed in March 2024
Reviewed: February 11, 2024
Donna
United States of AmericaBed was a little too firm
Clean..well maintained..food available
Stayed in February 2024
Reviewed: January 6, 2024
Lisa
United States of AmericaMA
Stunning location with cozy and clean rooms.
Stayed in January 2024
Reviewed: November 30, 2023
James
United States of AmericaExtremely disappointed that they advertised they had a jacuzzi. It was not working for both visits. Probably out until next summer (2024). I also didn’t like booking.com. I will never use it again!! It was deceptive to purchase time for the property without the option to cancel. Had to leave early because some family members didn’t feel well. Spent a lot of money for a short stay!!!
Breakfast was good
Stayed in November 2023
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