3150 Chino Avenue, Chino Hills, CA 91709, United States of America
#4 of 7 hotels in Chino Hills
Guests' ChoiceBased on 245 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
8.9
Value for money
8.4
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 1, 2024
Paula
United States of AmericaThe breakfast was excellent
Stayed in March 2024
Reviewed: March 29, 2024
Roxana
United States of Americawe love the breakfast , location, was clean. full size shampoo,conditioner and shower gel great location, not far from the downtown easy access to the restaurants full breakfast , good coffee and tea .
Stayed in March 2024
Reviewed: March 27, 2024
Donna
United States of AmericaEverything was great
Breakfast was great Location perfect for race track
Stayed in March 2024
Reviewed: February 26, 2024
Thyra
United States of AmericaNo microwave and a little bit pricey plus thefront desk kinda snob
Stayed in February 2024
Reviewed: January 3, 2024
Raven
United States of AmericaI can’t think of any, honorable mention is they weren’t serving breakfast potatoes this time so that was a bummer..
It’s well kept, the staff are friendly and helpful and the bed and sheets are soooo comfortable..
Stayed in January 2024
Reviewed: November 28, 2023
Cristina
United States of AmericaVery clean
Stayed in November 2023
Reviewed: November 15, 2023
Robert
United States of AmericaNoisy because I could hear people above me walking around all times of the day and night. Next time I’ll take a top floor where it will be quieter.
Close proximity to the Chino Airport, where I went to attend the Hangar Talk at the planes of fame there.
Stayed in November 2023
Reviewed: October 28, 2023
Fackrell
United States of AmericaI found the bed a little too hard. Also, they charge too much for pet fees.
The room was very nice .
Stayed in October 2023
Reviewed: October 16, 2023
James
United States of AmericaGood location, friendly staff, decent breakfast, comfortable rooms
Stayed in August 2023
Reviewed: October 9, 2023
Darci
United States of AmericaEven though this is not the hotels problem; the smell of pot permeated the air all night long. My allergies kicked up and my night became sleepless.
We had coffee only but the smell of breakfast was great.
Stayed in October 2023
Reviewed: September 12, 2023
Harold
United States of Americaair conditioner was only putting out the air that was outside --warm
breakfast and staff very helpful
Stayed in September 2023
Reviewed: September 11, 2023
Jose
United States of AmericaI didn’t like that the bed squeaks when you get in and out… The mattress seemed a little rough and felt some springs in my back.
The breakfast was great. They cleaned up the area every time someone made a mess. They check in was easy and the guy was super friendly and helpful. The rooms were very clean and well organized.
Stayed in September 2023
Reviewed: August 14, 2023
Anna
New ZealandThe view and the easy access to food restaurants
Stayed in August 2023
Reviewed: July 31, 2023
Daisy
United States of AmericaA lot of aunts. They were low on towels
Great location
Stayed in July 2023
Reviewed: July 22, 2023
Peter
United States of AmericaNothing
The location & included breakfast
Stayed in June 2023
Reviewed: July 9, 2023
Danielle
United States of AmericaNothing
Clean friendly staff
Stayed in July 2023
Reviewed: June 5, 2023
Claudia
United States of Americabathroom needs some improvement
very clean
Stayed in June 2023
Reviewed: May 4, 2023
Ireneshe
Taiwanfree wifi signal is quite bad, had problem log on with two of ipads
Breakfast is awesome, location is great with full of store choice nearby. Room is very spacious and clean, free bottle water and all day long coffe/tea is great!
Stayed in April 2023
Reviewed: April 24, 2023
Rodarte
United States of AmericaIt was pleasant ☺️ And workers were helpful.
Stayed in April 2023
Reviewed: March 26, 2023
Adolfo
United States of AmericaIn our case, housekeeping opened our door twice without our consent, we were asleep and they opened the room doors.
I liked how easy it was to check in and check out and how lovely the staff was. The location was also very good because food and gas was walking distance or within the same properties.
Stayed in March 2023
Reviewed: March 26, 2023
Lesvia
United States of AmericaThe staff was great! Giselle was helpful when checking in. She had a great attitude. Hotel was clean, both lobby & our room. We got the king bed suite. Breakfast was delicious!
Stayed in March 2023
Reviewed: March 16, 2023
Kathleen
United States of AmericaContacted front desk on 2 separate occasions and informed someone would be at our room to assist but no one showed up (maintenance for tv issue and towels never delivered)
nice room accommodations, close proximity to attractions, good breakfast, good coffee available 24/7
Stayed in March 2023
Reviewed: March 3, 2023
Gaylen
United States of AmericaNot really much to not like!
The breakfast was great!
Stayed in February 2023
Reviewed: January 18, 2023
Doster
United States of AmericaI've stayed here on other occasions and find the complimentary breakfast to be less and less appealing, due to lower quality food being used. They really need to step up, if they're going to use this as a selling point to offer its guests.
The room was clean and well maintained.
Stayed in January 2023
Križ, Croatia
Madrid, Spain
Paris, France
Pomposa, Italy
Rio de Janeiro, Brazil
Baška, Croatia
Heddesheim, Germany
Chiang Mai, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content