The only thing missing was a hot tub.

The staff was very friendly and helpful. The room was very clean and had every convenience, and was very quiet. It was located in a great part of town, right next to Applebees

Stayed in April 2024

the pet fee was $75.oo and non-refundable. I try to stay at hotels where the fee is $50.00 or less and if it is $50-$100 has a policy that states it is at least partially refundable if no damages. My dogs are small and we've never been billed for damages even 10 days at a Marriot in Florida.

Overall, all services and service from front desk was exceptional!!! I am actually not used to having such a pleasant and problem free stay at hotels. The staff provided me with additional information for surrounding area and pet amenities within 10 miles of hotel. They provide a small snack/bag breakfast for the road IN ADDITION to continental breakfast (included in rate). Thee staff was so friendly, courteous, and helpful, I am planning a weekend trip back to area to stay there and spend more time in Ephrata/ Amish country. It's sad and unacceptable that service like this isn't the norm when traveling in the northeast!

Stayed in April 2024

We liked everything.

Perfect location for us. It’s clean and comfortable. The lobby is welcoming. The staff were nice and helpful. The breakfast is robust.

Stayed in December 2023

Could have used some bathroom cups and another trash can in the room.

Nice breakfast, clean pool and clean and attractive rooms, good location .

Stayed in January 2024

Everything was great!!

At my arrival to the hotel I was an hour early for check in. My daughter was super sick, which I explained to the receptionist and she let us settle in our room early. Blessing for us to be able to rest. Wrap my daughter in the comfortable QUEEN BED and knocked out. Thank so much.

Stayed in December 2023

Can't think of anything. If I had to say something, I would say it would be more convenient for the coffee to be in the breakfast area. OR, at least maybe another coffee station in the breakfast area!!

Everybody and Everything! The staff was pleasant and extremely helpful. They answered all our questions, and they went above and beyond when my husband accidentally lost his watch between the elevator doors! The room was fabulous, very homey, and comfortable. The pool was so refreshing that seems to be a rare commodity these days at other hotels. The breakfast area was comfortable, easy access to great food, wonderful selection, and hot as it pertained. Couldn't be more satisfied!

Stayed in December 2023

no housekeeping or hot breakfast Christmas day. This is understandable, but prices remained the same despite less services, even though this was planned.

location, staff, no waiting, comfort, upkeep

Stayed in December 2023

The bed was a bit squeaky, something we had never experienced before. Other than that, it was very large and comfortable.

This hotel is consistently clean and comfortable. The rooms are large enough to be quite spacious. We did not take advantage of the free breakfast since we were meeting other family at a restaurant.

Stayed in December 2023

Breakfast was plentiful and good. Room was clean and comfortable.

Stayed in December 2023

Clean

Stayed in November 2023

This time there was a little glitch with the TV . There was no guide there was a channel list but I was unable to compare programs

I have stayed here before. It's close to my family quite. The staff is kind and helpful

Stayed in November 2023

We thought that the hot breakfast was not appetizing.

The.room was very spacious and very comfortable and staff very friendly and welcoming

Stayed in October 2023

Little pricey

Location and comfortable and quiet

Stayed in October 2023

The toilets were a little low and the tub area could use another grab bar, I was unable to adjust the shower head as it was to high

It was very welcoming Got a very good nights sleep the breakfast was delishious and again all the staff was more than kind

Stayed in September 2023

We always like staying here because it’s convenient for us to attend the Races at Maple Grove Raceway

Stayed in September 2023

Noticed this in other hotels also, I have a cpap machine to plug in near the bed, most offerings for plugin are now USB. I had to unplug something to plug in my machine and in a dark spot under a shelf. There was a wall outlet on the other side of the bed, but inconvenient for me. Just a general comment, this room at least had a plug near the bed so an A for that.

We stay at Hampton Inn when we travel, always pleased with facilities and service. Did not disappoint. The checkin was easy, person knowledgeable and we were allowed to checkin early. Clean room with all needed amenities. Always like free breakfast, good choices and fresh!

Stayed in September 2023

Disposable plates and cutlery used (common in USA so I didn’t mark down for it but it is a shock to Europeans who tend to be more environmentally conscious)

Clean, friendly staff, big room, next to Applebys, laundry on site, decent car park, quiet rooms, comfortable beds, tea and coffee in foyer

Stayed in July 2023

Early check in not available. (2:15pm)

Nice breakfast variety, clean, nice pool facility.

Stayed in August 2023

We always enjoy our stay

Stayed in August 2023

Love it

Stayed in August 2023

Shower pressure is awful

Clean and friendly

Stayed in August 2023

Staffs in the kitchen are exceptional..

Stayed in August 2023

Breakfast was excellent!

Stayed in July 2023

Honestly I liked everything about it

Everything about it in every way was excellent

Stayed in July 2023