309 Summit Square Court, Winston-Salem, NC 27105, United States of America
#8 of 40 hotels in Winston-Salem
Guests' ChoiceBased on 237 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.7
Staff
9.1
Value for money
8.1
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End of dialog contentReviewed: April 5, 2024
Janice
United States of AmericaCarpet uneven on hall way.
Location
Stayed in March 2024
Reviewed: March 22, 2024
Shakia
United States of AmericaThere is no time limit on kids in pool. I feel like it should be adult Tim towards the end of the day because we couldn’t really get in without a kid pushing us and taking up the whole pool. Also I called to extend my stay before when got there and someone put another room on to my reservation and I got charged a cancellation fee.
I love that everyone was so friendly and that they gave us a little extra time in the pool since we had to get in late due to it being crowded with kids.
Stayed in March 2024
Reviewed: March 20, 2024
Mommeo
United States of AmericaThe breakfast was not that great and we ended up grabbing something on the way to our event. There should be other options than pork.
This was a nice hotel and the beds were comfortable. Overall, the hotel and staff were very nice. I would probably stay at this hotel again.
Stayed in February 2024
Reviewed: March 14, 2024
Jennifer
United States of AmericaPrice was high, no separate business area to work in.
Good location, nice breakfast.
Stayed in March 2024
Reviewed: March 10, 2024
Lisa
United States of AmericaI didn't like that the rate at check in was higher than the confirmation stated
Stayed in March 2024
Reviewed: January 8, 2024
Kaila
United States of AmericaThe location was great, and the breakfast was good as well. I will definitely stay again.
Stayed in January 2024
Reviewed: December 23, 2023
Camille
United States of AmericaI wish for breakfast they offered turkey sausage or turkey bacon. My room was a little warm at night, but I was able to adjust the temperature.
The staff was very helpful and friendly. The rooms were clean and comfortable. My family and I had a wonderful stay.
Stayed in December 2023
Reviewed: December 19, 2023
Buford
United States of AmericaNo room cleaning service on the weekend was a bummer. I didn't like coming back to my bed untidy.
Nice staff and nice room. Very comfy stay. It's stay there again. Breakfast was good
Stayed in December 2023
Reviewed: December 11, 2023
Jennifer
United States of AmericaTv in the room was small
Very friendly staff
Stayed in December 2023
Reviewed: November 15, 2023
Valerie
United States of AmericaHot water in room had issues
Location Staff was great
Stayed in November 2023
Reviewed: November 10, 2023
Norma
United States of AmericaThe staff was so friendly!!
Stayed in November 2023
Reviewed: October 24, 2023
Teavian
United States of AmericaThere was nothing that I did not like. Check in was smooth and having breakfast included was also a plus.
I appreciated that everyone who was working was very nice and pleasant. Also the room was very comfortable for all of the three nights I stayed there.
Stayed in October 2023
Reviewed: October 21, 2023
Alisa
United States of AmericaGreat location for visiting WFU
Stayed in September 2023
Reviewed: October 14, 2023
Sandra
United States of AmericaNothing
You it was close to everything
Stayed in October 2023
Reviewed: October 1, 2023
Patricia
United States of AmericaBreakfast tables not clean
Big room. Nice layout. Good enough breakfast
Stayed in September 2023
Reviewed: September 20, 2023
Joyce
United States of AmericaClose to family
Stayed in September 2023
Reviewed: September 5, 2023
Greg
United States of AmericaI love everything
Surrounded by shopping centers, entertainment venues and restaurants.
Stayed in September 2023
Reviewed: July 9, 2023
Jason
United States of AmericaThe bathroom smelling like weed and cigarettes from other people smoking and it traveling through the vents.
How friendly the staff was, the cleanliness of the room/hallways/elevator.
Stayed in July 2023
Reviewed: July 9, 2023
Diane
United States of AmericaBed was so comfortable
Stayed in July 2023
Reviewed: July 8, 2023
Macrina
United States of AmericaIt Also accommodates pets And the dog next To our room barked for about 20 minutes after we had turned in
So clean and the beds were comfortable.
Stayed in July 2023
Reviewed: July 8, 2023
Norma
United States of AmericaCustomer service was horrendous! The young man at the front desk was extremely rude. He accidentally dropped my driver's license down a crack in the front desk. Originally he said that the maintenance man would retrieve the card. About 45 minutes later, he called the room, stating that we would just have "to print off a new one." I was flabbergasted! He rudely told me that if the maintenance man had to take apart the front desk, I would be charged for it! He continued to advise me to just print out a new driver's license. I told him that is not the way things work in my state, besides that fact, how would I drive home without a license? At one point he told me that perhaps they would look into the matter the next morning about 9 o'clock. Again, I explained that was unacceptable as I needed to get on the road early the next morning. He simply continued to be rude and dismissive, finally hanging up on me. After at least a couple of hours of wrangling with this young man, the driver's license was finally retrieved, without a word, let alone an apology. Needless to say, my evening was ruined! I felt horrible about the whole incident all night long. It will be a long time before I decide to book another room with Hampton. I realize the hotel was not at fault, but the disagreeable young man made the situation very unpleasant. His behavior was completely unacceptable.
The room was fine. Beds were nice and comfortable.
Stayed in July 2023
Reviewed: May 30, 2023
Reyita
United States of AmericaEverything
Stayed in May 2023
Reviewed: May 29, 2023
Guillermo
United States of AmericaThe price
The hotel was clean , it was size enough for the bathroom and room , breakfast very good
Stayed in May 2023
Reviewed: May 27, 2023
Patricia
United States of AmericaBreakfast was okay. Oatmeal wasn't very good.
Stayed in May 2023
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