7766 East Lamar Alexander Parkway, Townsend, TN 37882, United States of America
#2 of 32 hotels in Townsend
Guests' ChoiceBased on 659 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.4
Facilities
8.7
Staff
9.4
Value for money
8.6
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 13, 2024
Sanford
United States of AmericaSee above
Breakfast was fine. But I'm an early riser, so 8am was a little late for me.
Stayed in June 2024
Reviewed: June 12, 2024
Scott
United States of AmericaEveryrhing..friendly staff and comfortable clean rooms. Housekeeping was great!!
Stayed in June 2024
Reviewed: June 6, 2024
Mark
United KingdomNothing, everything was great.
Lovely place to stay even though it was busy with the Chevy Truck Show being on. Everything was perfect with this place. Even though we didn't use room maids services they asked if needed anything everytime we saw them.
Stayed in June 2024
Reviewed: June 3, 2024
Joseph
United States of AmericaNot enough parking. Part of my group drove separate and had to park down the hill in the grass.
The property and facilities are well kept.
Stayed in June 2024
Reviewed: June 2, 2024
Cheri
United States of Americaroom and pool were clean, office and breakfast area as well. breakfast was nice and the staff was amazing. location is perfect for tubing.
Stayed in May 2024
Reviewed: June 2, 2024
Cindy
United States of AmericaI little outdated
Very clean, great quiet location
Stayed in May 2024
Reviewed: May 31, 2024
Alice
United States of AmericaThere was no coffeemaker provided. Lobby opened at 8am, for coffee.
We liked the relative quietness and privacy. Room was nice enough; but bathroom was very small, but adequate. One queen bed was comfortable, the other queen bed had lumpy mattress.
Stayed in May 2024
Reviewed: May 28, 2024
Laura
United States of AmericaJust a little dated furnishings.
Friendly staff. Basic continental breakfast each morning. Comfortable bed. Quiet surroundings. Very clean room and grounds. We would definitely return.
Stayed in May 2024
Reviewed: May 22, 2024
Nicholas
United States of AmericaBreakfast
Nice location, nice views
Stayed in May 2024
Reviewed: May 18, 2024
Jennifer
United States of AmericaNa
This is our 5 th year in a row. We love it
Stayed in May 2024
Reviewed: May 11, 2024
Charles
United States of AmericaN/A
The hotel staff were friendly, helpful, and made us feel welcome. The room was clean and the balcony and view were awesome. Liked the location as well. Very peaceful and quiet.
Stayed in May 2024
Reviewed: May 9, 2024
David
United States of AmericaNo coffee in room
Great location and quiet
Stayed in May 2024
Reviewed: April 29, 2024
Amanda
United States of AmericaThe rooms were a little small, but fine for me and my daughter.
Very well kept and clean facilities, inside and out. Friendly staff and a great location.
Stayed in April 2024
Reviewed: April 29, 2024
Keathley
United States of AmericaEnjoyed our balcony, but the view was toward the main road.
Very friendly and helpful Staff. Great location to the National Park. Clean room and nice pool
Stayed in March 2024
Reviewed: April 20, 2024
David
United States of AmericaGreat location, staff were great, room was clean and comfortable.
Stayed in April 2024
Reviewed: April 20, 2024
Ginny
United States of AmericaRoom was clean and comfortable, slightly dated but it is definitely a nice place to stay.
Townsend is a beautiful area. Highland Manor was a nice place to stay during our visit. Staff was very friendly and the grounds were well maintained. We will definitely return if the opportunity arises!
Stayed in April 2024
Reviewed: April 17, 2024
C
United KingdomLovely staff Manicured grounds Well maintained property Plenty of fluffy towels
Stayed in April 2024
Reviewed: April 3, 2024
Troy
United States of AmericaNothing
The lady who checked us in and out was so gracious. She helped us with where to eat and places to see.
Stayed in April 2024
Reviewed: April 1, 2024
Mary
United States of AmericaThe breakfast was okay but limited. I would have liked some fruit included in the breakfast selections.
We loved the location away from the hubbub of Pigeon Forge. The staff was wonderful including the maid service. The facilities were very clean.
Stayed in March 2024
Reviewed: March 31, 2024
Michael
United States of AmericaNo complaints whatsoever. It was my first time staying there and will be one of my go to places in Townsend from now on.
I liked everything, location, clean, nice lady at the desk. Will definitely be back.
Stayed in March 2024
Reviewed: March 27, 2024
Shelby
United States of AmericaThe bed was a little uncomfortable but still a good stay.
We arrived and the staff had everything ready for us to check in with ease. It was very clean with great water pressure. Will stay again
Stayed in March 2024
Reviewed: March 19, 2024
Doug
United States of AmericaRooms a bit dated, bed very, very soft/worn out?
Room size. Ability to back up jeep to room door.
Stayed in March 2024
Reviewed: January 15, 2024
Michael
United States of AmericaHeating system went out .
Great continental breakfast. Food was fresh.
Stayed in January 2024
Reviewed: January 6, 2024
Lary
United States of AmericaNo coffee pot in room.
It was great.
Stayed in January 2024
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