That I had lotion in the shower instead of conditioner. I'm sure it was a mistake

Great rooms and service. Place was very clean

Stayed in April 2024

The 12 dollar breakfast buffet was nothing more than a normal continental breakfast.... definitely shouldn't have cost 12. Should be included in the price of the stay. Not worth 12 dollars by a long shot.

Stayed in March 2024

There was a very strong smell of marijauna in the elevator and hallway

Stayed in March 2024

I didn't like that there was no breakfast included in the price.

The hotel was nice...room was nice. Breakfast was an additional cost so we didn't get breakfast. Location was good as it was on the freeway but it was loud, which is expected.

Stayed in March 2024

The room was stifling hot when we came in but that was easily taken care of. No exhaust fan in the bathroom and became very stuffy fast.

Breakfast was delicious and the morning staff were exceptional. It was priced well. When we needed extras in our room they were very accommodating. Clean and everyone was kind and pleasant.

Stayed in March 2024

That breakfast was included in the price of the hotel stay

Clean

Stayed in February 2024

I was lead to believe on the website that there was a restaurant and lounge in the hotel and that was not true

It was nice clean and comfortable.

Stayed in December 2023

Location

Stayed in November 2023

Chair was not very comfortable. Some hallway noise from other guests during the night once.

Room was nice, clean and comfortable. Breakfast was great and convenient even though it cost extra. Staff was very friendly too.

Stayed in October 2023

When I walked in the hotel room it smelled like a pet. Also breakfast is not included in the stay.

Staff was super nice, hotel was clean for the most part

Stayed in August 2023

loose the pool and don’t charge for breakfast…

Great hotel, very clean,

Stayed in August 2023

The a/c was not working properly.

Stayed in August 2023

Some amenities that are usually included in other hotel packages are not, such as breakfast (extra charge) and wifi (password did not work, need to go to the lobby to get the access code)

Nice spacious rooms, staff are friendly, responsive and helpful, smooth check in and check out experience.

Stayed in July 2023

It was very clean, bed was comfortable, breakfast was good, staff was pretty good

Stayed in July 2023

There seemed to be a baby elephant in the room above mine that ran back and forth across the floor at all hours, including after 10 pm. I totally understand that small children don't realize they are pounding on the room beneath them, but families with small kiddos should be on the ground floor.

The location was great - easy access to the interstate, dining, stores, etc. My room was super clean, and the shower had great water pressure. All of the equipment in the fitness room was working, which is a big plus for me.

Stayed in June 2023

Nothing

It was wonderful nothing complain about

Stayed in April 2023

The breakfast was not a free breakfast. No signs posted. After my husband and I had filled our plates we were then told it would be $12.95 each. Yes there were menus on table but we had not yet gone to a table. So we paid in cash after we finished. On way home hot notice from credit card about another charge $39.55 called and Brittany said it was for breakfast and a $10 tip. Wow. Explained we had paid the gentleman in cash but of course he was gone for day.

Staff at checking was great. Room was clean and comfortable

Stayed in April 2023

The young man who worked the front desk that evening. Initially too focused on the fast food he was eating. An older gentleman was much more helpful. When we returned after dinner, he was too focused on his phone. Didn’t look up. Michigan State basketball team was playing in March Madness. I wanted to know what channel was TBS. Tried finding it when I returned to my room. Unable, called him, he said he would check and call me back….never did. Not a customer friendly employee.

Breakfast was ‘standard’. I especially liked the bacon and potatoes!

Stayed in March 2023

We were on the first floor and from 8 pm until after 12 am, there was feet stomping on the floor above us. Couldn't get to sleep or stay asleep. Then again at 7 am the next morning.

Clean, friendly staff.

Stayed in March 2023

that I couldn’t get credit towards my Hilton honors account

very clean ground well maintained

Stayed in September 2022

The pool was soooooo cold. Too cold to enjoy. Our room was always so humid. I'm assuming it was from the pool!!??!! We wanted to sit in the outside sitting area but there were no cushions in the chairs. And it had not been raining. On our last day, during the best dream ever, the fire alarm went off and we had to evacuate.........at 8 in the morning.

The staff were the friendliest ever. Good breakfast. I traveled with my daughter and we felt safe at this hotel.

Stayed in September 2022

Would have liked to have grab bars in the shower.

The check in was pleasant, easy, and accurate. The room was near the pool. Loved the walk-in shower.

Stayed in September 2022

From the hallway to the bedroom the carpet need to be refresh. it was warm in the hallway,,

Good location close to airport.

Stayed in August 2022

To much money for the type of hotel.

clean

Stayed in July 2022