The handicap rooms should be on the first floor not the top floor

The room was clean and had plenty of space.

Stayed in February 2024

Nothing

Good variety.

Stayed in September 2023

There are many homeless people living behind the hotel. This could make guests fell unsafe at night in the parking lot.

close to airport

Stayed in September 2022

A homeless camp was on the side street past the hotel, but we parked in the front parking lot and had no problems.

The staff was very helpful, the hotel lobby was very nice and rooms were clean and the beds were comfortable. Shampoo, conditioner and blow dryer was provided. Snacks and drinks were available in lobby for purchase.

Stayed in September 2022

The bathroom door had a very loud squeak from the hinges and if the bathroom was used during the night it would wake up anyone sharing your room. This should not happen. Could be dusted better - cobwebs in corners by ceiling and dust hanging from bathroom exhaust vent. It would be advisable to install a “safety handle” where you would exit the tub. Non-slip mat for the bottom of the tub is recommended. Didn’t care for the boxed breakfast due to lack of service personnel.

Everyone is helpful and friendly. The king size bed was very comfortable! When the hot breakfast was available we found it to be delicious!! The service was very good in the dining area! We enjoyed our stay and would recommend this hotel!

Stayed in September 2022

We did not have breakfast at the hotel. We had originally booked 2 rooms and one got booked with breakfast and one did not. It was really difficult to correct this on booking.com. The rooms were fine, but the bed seemed a little small.

The location was great (near the airport) and liked the fact that they had airport shuttle services. Family arriving later in the evening were quickly able to call the front desk and get a ride to the hotel. The Sidelines Sports Bar nearby was a good recommendation for a meal and drinks.

Stayed in June 2022

All is good

Breakfast was good and quick since I was on my way out to a meeting.

Stayed in June 2022

we didn't get any service during the 4 days we stayed so no extra towels or coffee. We ran out of tissues. If we had stayed one night, not a big deal but if I was supposed to ask for it, I didn't know!

Great to be on the top floor so we could sleep well. Good location away from downtown chaos

Stayed in June 2022

our room had no towels, sundries or regular coffee. like it was not finished by maid services.

clean, warm, quiet and friendly staff.

Stayed in May 2022

No food available, had to eat out, aged hotel

It was comfortable

Stayed in May 2022

I really cant say anything negative. They were the best group I've been with. I have been travelling for business and pleasure for over 50 years They are the best I have encountered.

The breakfast was very good. The staff (Cheri, Hayden, and the food director Mack) were truly exceptional Kudos to them. Too bad they cant be cloned.

Stayed in March 2022

Could not partake in breakfast, as our flight left before breakfast service. Odd for an airport hotel to not have an early breakfast. Nothing was offered to us.

Convenient to airport with timely, personable shuttle service.

Stayed in January 2022

The only thing I didn’t like is that people smoking pot to much, it’s smell into my room.and even smell on hallways too

Nice close to airport, and convenient for me

Stayed in October 2021

Outside of windows were filthy, many spider webs.

Good location

Stayed in September 2021

Portland in general is not a place I like to go based on homeless population and liberal views.

Location was key for getting to airport and lots of eating choices w/ in a short distance (walking or driving)

Stayed in August 2021

Want bigger double beds.

Nice staff

Stayed in July 2021

Location was close to the Portland airport and the hotel provided a shuttle.

Stayed in June 2021

Outdated room for the cost. Breakfast vouchers were not given to us at check in and the next day a bill was presented to us at the end of the breakfast. It got fixed but it was a inconvenience

Location and main lobby

Stayed in August 2023

The location is perfect when we fly into Portland to visit family.

Stayed in May 2023

nothing....

I did not partake of the hotel breakfast- but did eat the breakfast catered at the on-sight meeting

Stayed in March 2023

Didn't have a pool, got charged twice from the bar, driveway not plowed very dangerous, beds were uncomfortable and got called at 7:30pm for a noise complaint.

It was centrally located

Stayed in February 2023

Wasn’t clean. Was loud.

comfortable

Stayed in February 2023

Fighting and yelling through out the night that woke us up (3) times . We could literally hear the swearing and quarrelling. No sleep first night.

Comfortable and clean

Stayed in November 2022

assigned incorrect room (queen size bed instead of king) cockroaches in the room no sofa

Stayed in June 2022