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  5. Reviews of Hilton Garden Inn Seattle/Issaquah

Reviews of Hilton Garden Inn Seattle/Issaquah This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1800 Northwest Gilman Boulevard, Issaquah, WA 98027, United States of America

#3 of 6 hotels in Issaquah

Guests' Choice

Review Score

Based on 290 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very hard to find parking. It was quite a ways from our room. We are in our 70s, there to deal with the loss of our son.

    Stayed in February 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    When I checked in there was a guy hanging around the check in counter that seemed to be visiting with the person checking me in. He stood in too close proximity to me and later tried to approach me while I was waiting for my husband to park the car. This made me very uncomfortable.

    it seemed clean with particular attention to amenities.

    Stayed in April 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room with Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Handicap rooms need better access to soaps on shower and sink. This was brought up to the staff.

    Great location, nice and comfortable room, great restaurant. Very welcoming staff.

    Stayed in February 2024

  • Reviewed: December 18, 2023

    9.0
    Comfortable and clean
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice location with plenty of parking. Building felt clean and modern and room and bed were comfortable.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    7.0
    For 200+ dollars the continental breakfast they wanted 16.99 for should have been included
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Booked incorrect Hilton at location

    Location

    Stayed in December 2023

  • Reviewed: November 30, 2023

    7.0
    this is a nice hotel, a good deal and worth the price- great location - We will stay here again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The dining room was really pretty, but uncomfortable - the seating was too open and cafeteria-like. the chairs were hard. We just had over-cooked coffee and then left because we were too cold. The view is pretty nice There was a fire alarm one day at about 6pm. We could not find the stairs from the 4th floor! The EXIT signs were all along the hall, some with arrows pointing to nowhere -but the stairs were at the far end from our room and there was no sign marked "stairs" - we made wrong turns and finally made it outside, but if there was smoke it would have been impossible. Then, after the fire department came and gave the "all clear" the staff could not find the key to turn the elevator back on, so we had to find stairs again to the 4th floor, which were outside. the whole experience was exhausting. Even so, we forgot about it after we got home until looking at the photos later. The Hilton should probably do something about the signage, though, and if you have any trouble walking - or anxiety, ask for a room on a lower floor near the stairs!

    The staff was nice and accessible. The rooms are big and very comfortable, with large windows. The little frig holds more than enough for a short stay. bed was super comfy

    Stayed in November 2023

  • Reviewed: November 28, 2023

    8.0
    A good value for the money you spend.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Staff, location, it was possible to eat in the hotel. The breakfast was very good.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great food Great location. Nice room and hotel!

    Stayed in October 2023

  • Reviewed: October 19, 2023

    8.0
    Noisy
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Party in the banquet room loud until 12 am. It would have been great to have a choice if we wanted to stay there. We checked out at 6am no sleep and long drive.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    EV parking was occupied by non-EV car

    N/A

    Stayed in August 2023

  • Reviewed: September 28, 2023

    7.0
    Alright. Get my things done.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Wifi was difficult to connect. This happens to a lot of people who stay at Hilton. Idk why but you can Reddit it up. Also the lady server at the restaurant was rude(dinner time) and definitely did not live up to Hilton customer's service standard. Pissed me off but I didn't have time to complain.

    Hilton itself always met expectation. Bed is bed. Shower is shower. Nothing out of ordinary.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 5 nights

    the pool was closed due to maintenance, Shower gel placement makes the bathtub surface slippery when it falls

    breakfast its good, not included.

    Stayed in August 2023

  • Reviewed: September 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Heart not working in first room ì

    Great help from the staff. We had a heat issue. Maintainence took awhile but woman on office took good care of us.

    Stayed in September 2023

  • Reviewed: July 25, 2023

    8.0
    It was good, but the beds could’ve been a little bit more comfortable
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s a pool was closed and we had to walk over to the next hotel to use their pool

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Very Good
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    wish breakfast was included.

    Stayed in May 2023

  • Reviewed: July 10, 2023

    9.0
    Overall stay was excellent. The breakfast I had to pay for was mediocre.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    paying for meat at breakfast

    Easy ti find off the freeway

    Stayed in July 2023

  • Reviewed: July 8, 2023

    9.0
    Nice Stay
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wouldn't say it was a big issue, but it would be nice to have an item or 2 on the menu for children. We were traveling with a 3 year old, and her only option was a large portion adult meal. It would also be a nice idea to remind diners with children that there is pepper on the fries. Again, it's not something a child will eat. Ended up being a big waste of money. It was nice to have a place to eat without dragging out after a long day on the road, just a couple of suggestions for families. The air conditioner was so loud we couldn't run it at night. Luckily, it wasn't overly warm. Once we turned it off, the room was quiet, and the black out shades really helped make it sleep friendly.

    The hotel was very clean. The staff were nice, professional, and helped any way they could. The pool was perfect for a family swim after a long drive. Our rooms were decent sized and having connecting rooms allowed our granddaughter to play between rooms.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    The bar closed too early for evening travelers especially for a Friday and no food.

    It was clean and quiet

    Stayed in July 2023

  • Reviewed: June 2, 2023

    9.0
    Nice location, fair hotel room,great pool, damp towels.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We were staying 2 nights and after a long day of car travel took showers the first night. We didn’t know we would have to use the same 3 towels the next 2 days. Damp towels were kind of gross. :(

    Loved the pool!! We had our 4 year old granddaughter with us, who is high energy, and it was a great way for her to burn off excess energy and relax.

    Stayed in June 2023

  • Reviewed: May 28, 2023

    9.0
    Spacious room and comfortable bed
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Very large suite with separate bedroom, two bathrooms, and two TVs. Great place to work while my spouse was sleeping. Balcony was a great way to enjoy the evening.

    Stayed in May 2023

  • Reviewed: May 21, 2023

    8.0
    We had a great 1 night stay here
    • Leisure trip
    • Couple
    • King Room - Hearing Access
    • Stayed 1 night
    • Submitted from a mobile device

    There isnt anything that i didnt like

    Nice clean hotel. Quite inside the hotel and no noise from outside the hotel. Loved that the room had a clock in it - some hotels dont do this anymore

    Stayed in May 2023

  • Reviewed: April 5, 2023

    8.0
    Good value, clean, quiet at night.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    If you wanted to nap during the day, you should know there is a doggy day care or something across the back parking lot that generates a lot of barking noise.

    Stayed in March 2023

  • Reviewed: February 5, 2023

    7.0
    Nice, comfortable rooms, quiet, walking trails nearby, convenient location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We were visiting during a very bad winter ice storm and the restaurant that’s usually open had no staff that could get to work so it wasn’t open. Of course that wasn’t the fault of the hotel.

    Quiet comfortable room

    Stayed in November 2022

  • Reviewed: October 10, 2022

    8.0
    Wonderful property, but skip the breakfast.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The mini restaurant was a D (and I’m being generous). Overpriced breakfast was too small, and tasted absolutely terrible. Someone needs to order the pancakes and ask what’s wrong with this picture. McDonald’s down the street is a much better value, and tastes 10x better.

    The property was absolutely perfect. Room was great, bed very comfortable, staff was friendly, and room was extremely clean. A+. We’d return just for the room. The little store on the property was fantastic. Everything you’d need and then some! Huge selection. Well done!

    Stayed in October 2022

Showing 1 - 25

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